Open Enrollment Cancellation & Reschedule Policy:

Cancellation or Changes by Student

Cancellations and Reschedules are determined based on the first day of class.
Reschedules more than 10 full business days from the start date of class can reschedule at no charge.
Reschedules 10 or fewer full business days from the start date of class are considered Cancellations and charged 100% of the total class fee. If students wish to re-enroll in a future class they will need to pay the full course fee again.
No-Shows (student who does not attend class) are considered Cancellations
Notice of Cancellation must be provided in writing to the Salesperson and registrars@ascendientlearning.com.
A full refund will be issued for class cancellations made with more than 10 full business days from the course start date.
Cancellations, Reschedules made 10 or fewer full business days from the start date of class and No-Shows are charged 100% of total class fee.
All cancellation fees are due on net 30 days from the date of the cancellation or rescheduling by you.
Cancellation fees are non-refundable and cannot be applied to future classes, enrollments, products or services.
Student substitutions are allowed with a minimum of 2 business days’ notice before the class begins. Substitute students will be bound to the same Terms and Conditions as the original enrollment.

If it is necessary for Ascendient Learning or one of its partners to reschedule a class, at least a two-week notice is normally provided. In the event of a cancellation, a full course refund is issued. Ascendient Learning and its partners are not responsible for non-refundable travel fees incurred as a result of these cancellations.

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