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Veritas Alta Surveillance: Administration

The Veritas Alta Surveillance: Administration course is designed for Compliance and Supervision professionals whose role is to manage, maintain, and perform supervisory reviews to ensure regulatory...

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Duration 3 days
Course Code VERT-ALT-SURV-ADM
Available Formats Classroom

Overview

The Veritas Alta Surveillance: Administration course is designed for Compliance and Supervision professionals whose role is to manage, maintain, and perform supervisory reviews to ensure regulatory compliance. This course discusses how to configure and use Veritas Alta Surveillance to meet your company’s supervisory requirements while maintaining regulatory standards. The course is designed to enable you to gain the necessary fundamental and advanced skills that are required to manage and leverage the features and functionality within Veritas Alta Surveillance to perform fast sampling, effective and efficient reviews of regulated communications.

Skills Gained

After completing this course, you will be able to:

  • Explain the basic architecture of Veritas Alta Surveillance.
  • Summarize the product integrations between Alta Surveillance and other Veritas Alta products.
  • Navigate and work with the Veritas Alta Surveillance interface.
  • Explain the basic concepts of Veritas Alta Surveillance.
  • Explain the concept of user roles in Veritas Alta Surveillance.
  • Work with application-specific and department-specific hotwords and hotword sets.
  • Create application-specific and department-specific allowlist and trash rules.
  • Create a new data request in Veritas Alta Surveillance.
  • Create application-specific and department-specific labels and label groups.
  • Add, edit, and re-order application-specific and department-specific review comments.
  • Create departments and add monitored employees to departments.
  • Manage exception employees.
  • Create application-specific and department-specific searches in Veritas Alta Surveillance.
  • Explain the roles of the reviewers in Veritas Alta Surveillance.
  • Explain intelligent review classification options.
  • Edit and work with audit settings and the audit viewer.
  • Generate the reports in Veritas Alta Surveillance.
  • Configure a reporting endpoint authentication.

Course Details

Simulations

This course includes simulations that enable you to learn new skills and transfer those skills into your working environment

Course Outline

Introducing Veritas Alta Surveillance

  • Importance of Data and its Compliance
  • Veritas Alta Surveillance: Overview
  • Veritas Alta Surveillance: Integrations

Working with the Veritas Alta Surveillance User Interface

  • Navigating the Veritas Alta Surveillance Interface
  • Working with the Veritas Alta Surveillance Dashboard
  • Simulation: Working with the Veritas Alta Surveillance User Interface

Understanding Veritas Alta Surveillance Concepts

  • Veritas Alta Surveillance Applications
  • Veritas Alta Surveillance Departments
  • Application-specific Users, Roles, and Permissions
  • Department-specific Users, Roles, and Permissions
  • Employee Groups
  • Hotwords and Hotword Sets
  • Allowlist Rules and Trash Rules
  • Data Requests (Application-specific)
  • Label and Label Groups
  • Review Comments

Administering Application-specific Roles, Hotword Sets, and Rules

  • Veritas Alta Surveillance: Application Tab
  • Managing Employee Groups
  • Working with Application-specific Users, Roles, and Permissions
  • Managing Application-specific Hotwords and Hotword Sets
  • Working with Application-specific Allowlist Rules and Trash Rules
  • Simulation: Working with Application-specific Hotword Sets
  • Simulation: Working with Application-specific Allowlist Rules
  • Simulation: Working with Application-specific Trash Rules

Administering Application-specific Data Requests

  • Creating Data Requests
  • Simulation: Creating a New Data Request in Veritas Alta Surveillance

Administering Application-specific Labels and Review Comments

  • Working with Labels and Label Groups
  • Working with Review Comments
  • Simulation: Working with Application-specific Labels
  • Simulation: Working with Application-specific Review

Managing Department-specific Roles and Permissions

  • Veritas Alta Surveillance: Departments Tab
  • Working with Departments
  • Departments-specific Roles
  • Working with Exception Employees
  • Simulation: Creating Departments in Veritas Alta Surveillance
  • Simulation: Adding Monitored Employees to Departments
  • Simulation: Editing Monitored Policies
  • Simulation: Adding New Roles for Users and Employee Groups
  • Simulation: Assigning Departments to a User
  • Simulation: Assigning Exceptions to a User
  • Simulation: Designating Employees as Exception Employee
  • Simulation: Assigning Exception Reviewers to an Exception Employee

Managing Department-specific Hotword Sets and Rules

  • Hotwords and Hotword Sets: Department-specific
  • Working with Allowlist Rules
  • Working with Trash Rules
  • Simulation: Creating Hotword Sets and Hotwords
  • Simulation: Creating Trash Rules

Managing Department-specific Labels and Review Comments

  • Managing Department-specific Labels
  • Managing Department-specific Label Groups
  • Managing Department-specific Single Choice Label Groups
  • Searching Department-specific Labels, Label Groups, and Single Choice Groups
  • Working with Department-specific Review Comments
  • Simulation: Creating and Editing a Department-Specific Label
  • Simulation: Creating and Editing a Department-specific Label Group
  • Simulation: Working with Department-Specific Review Comments

Performing Search Operations

  • Performing Search Operations
  • Veritas Alta Surveillance Search: Overview
  • Working with Department-specific Searches
  • Working with Application-specific Searches
  • Managing Search Schedules
  • Simulation: Creating Department-specific Search
  • Simulation: Creating Application-specific Search

Managing Reviews

  • Veritas Alta Surveillance Reviews: Overview
  • Understanding Reviewing Options
  • Performing Review Operations
  • Understanding Intelligent Review
  • Working with Department-specific Review Comments
  • Simulation: Reviewing the Items Manually
  • Simulation: Viewing the Hotwords in Emails

Managing Audit Settings

  • Audit Settings: Overview
  • Using the Audit Viewer
  • Simulation: Configuring and Changing the Audit Settings
  • Simulation: Performing a Search for Audit Records

Generating Veritas Alta Surveillance Reports

  • Veritas Alta Surveillance Reports
  • Working with Enhanced Reporting
  • Working with Export Operations
  • Simulation: Creating a Report in Veritas Alta Surveillance
  • Simulation: Configuring a Reporting Endpoint

Schedule

FAQ

Does the course schedule include a Lunchbreak?

Classes typically include a 1-hour lunch break around midday. However, the exact break times and duration can vary depending on the specific class. Your instructor will provide detailed information at the start of the course.

What languages are used to deliver training?

Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.

What does GTR stand for?

GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.

Does Ascendient Learning deliver group training?

Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.

What does vendor-authorized training mean?

As a vendor-authorized training partner, we offer a curriculum that our partners have vetted. We use the same course materials and facilitate the same labs as our vendor-delivered training. These courses are considered the gold standard and, as such, are priced accordingly.

Is the training too basic, or will you go deep into technology?

It depends on your requirements, your role in your company, and your depth of knowledge. The good news about many of our learning paths, you can start from the fundamentals to highly specialized training.

How up-to-date are your courses and support materials?

We continuously work with our vendors to evaluate and refresh course material to reflect the latest training courses and best practices.

Are your instructors seasoned trainers who have deep knowledge of the training topic?

Ascendient Learning instructors have an average of 27 years of practical IT experience and have also served as consultants for an average of 15 years. To stay current, instructors spend at least 25 percent of their time learning new, emerging technologies and courses.

Do you provide hands-on training and exercises in an actual lab environment?

Lab access is dependent on the vendor and the type of training you sign up for. However, many of our top vendors will provide lab access to students to test and practice. The course description will specify lab access.

Will you customize the training for our company’s specific needs and goals?

We will work with you to identify training needs and areas of growth.  We offer a variety of training methods, such as private group training, on-site of your choice, and virtually. We provide courses and certifications that are aligned with your business goals.

How do I get started with certification?

Getting started on a certification pathway depends on your goals and the vendor you choose to get certified in. Many vendors offer entry-level IT certification to advanced IT certification that can boost your career. To get access to certification vouchers and discounts, please contact info@ascendientlearning.com.

Will I get access to content after I complete a course?

You will get access to the PDF of course books and guides, but access to the recording and slides will depend on the vendor and type of training you receive.

How do I request a W9 for Ascendient Learning?

View our filing status and how to request a W9.

Reviews

I thought the course was informative and the tools to go over the material were very nice.

The course was informative, and I learnt a new skill. The instructor was up to the point.

Great instructor, clear and concise course. Labs were easy to follow and worked perfectly.

The class was very vast paced however the teacher was very good at checking in on us while giving us time to complete the labs.

I didn't have any problem navigating Exitcertified website or lab material at all.