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Veritas NetBackup 8.2: Maintenance and Troubleshooting

The NetBackup 8.2: Maintenance and Troubleshooting course provides IT professionals with instructions on troubleshooting Veritas NetBackup software. This course covers general error detection tools...

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By Request
$3,600 USD GSA  $3,014.61
Duration 4 days
Course Code NBU-82-MT
Available Formats Classroom

Overview

The NetBackup 8.2: Maintenance and Troubleshooting course provides IT professionals with instructions on troubleshooting Veritas NetBackup software. This course covers general error detection tools and troubleshooting methodologies. It enables students to learn how to resolve issues related to the NetBackup database, devices, media, disk, cloud, OST, deduplication, and virtualization. In addition, students study the functions of key NetBackup processes and learn how to enable, view, and manage the associated logs.

Skills Gained

After completing this course, you will be able to:

  • Identify the NetBackup interfaces and tools commonly used to gather information about problems.
  • Manage debug log settings, including log retention and rollover.
  • Prepare and gather debug logs for sending to Veritas Support.
  • Troubleshoot ECA and CRL issues.
  • Describe the methodology to troubleshoot common installation issues.
  • Explain the new VxUpdate error codes and their corresponding resolution.
  • Describe the use and features of the Logging Assistant.
  • State and resolve common NetBackup Web UI access issues.
  • Explain Agentless VM recovery for VMware backups.
  • Troubleshoot common issues.
  • Describe the methodology to troubleshoot the NetBackup Cloud storage configuration issues.
  • Describe the methodology to troubleshoot the OST plugin backup logging.
  • Use tools to maintain and troubleshoot NetBackup deduplication.
  • Troubleshoot common VMware and Hyper-V backup and recovery issues.
  • Describe how NBU integrates with RHV.
  • Maintain configuration and troubleshoot Storage Lifecycle Policies and Auto Image Replication.
  • Extract relevant data from legacy logs, and use the vxlogview command to format data from raw unified logs.
  • Recognize common debug logs messages and search terms related to various failed backup job.
  • Work with commands to run, maintain, and troubleshoot the databases.

Who Can Benefit

This course is for NetBackup administrators, operators, system engineers, and technical support personnel who want to broaden their NetBackup advanced troubleshooting knowledge and skills on a Windows or UNIX platform.

Prerequisites

Students should be familiar with general network and storage concepts, and administration and configuration of Windows or Linux operating systems. Students must also have one to three years of experience with basic NetBackup administration, configuration, and operation. These prerequisites can be met by attending any version of the NetBackup Administration course plus additional on-the-job experience.

Course Details

Hands-On

This course includes practical hands-on lab exercises to pply your new skills in a virtual NetBackup domain. At the start of class students will choose between Windows-based or Linux-based NetBackup servers to perform lab exercises.

Troubleshooting Methods and Tools

  • Troubleshooting situations and methodology
  • Gathering symptoms and information
  • Additional troubleshooting resources

Labs:

  • Exercise A: Introduction to the lab environment
  • Exercise B: Navigating in the NetBackup (8.2) Administration Console
  • Exercise C: Viewing the NetBackup configuration
  • Exercise D: Testing backup and restore operations
  • Exercise E: Viewing common NetBackup problem information sources and collection tools

NetBackup Process Flow

  • Core process functions
  • Backup process flow
  • Tape restore process flow
  • Disk restore process flow
  • Viewing process flow information

Labs:

  • Exercise A: Tracing backup process flow – to tapebased storage
  • Exercise B: Tracing backup process flow - to disk-based storage
  • Exercise C: Tracing restore process flow
  • Exercise D: Tracing process flow for a failed job

Debug Logging

  • Preparing to gather debug logs
  • Enabling debug logs
  • Performing log management
  • Capturing debug logs

Labs:

  • Exercise A: Enabling debug logs
  • Exercise B: Setting the logging levels
  • Exercise C: Enabling legacy logging
  • Exercise D: Running manual backups
  • Exercise E: Collecting logs and copying them to the file share

Troubleshooting Communication Issues

  • NetBackup Secure Communications
  • Support for External Certificates
  • Working with Certificate Revocation Lists

Troubleshooting NetBackup Installation and Upgrade Issues

  • NetBackup 8.2 Installation Updates and Troubleshooting
  • Working with and Troubleshooting VxUpdate
  • Working with the Logging Assistant

Labs:

  • Exercise A: Troubleshooting Master server upgrade issue
  • Exercise B: Working with VxUpdate

Troubleshooting NetBackup WebUI

  • NetBackup Web user interface: Synopsis
  • NetBackup Web user interface and RBAC
  • Troubleshooting NetBackup Web user interface
  • Agentless Recovery for VMware backups

Labs:

  • Exercise A: Accessing the NetBackup web interface - problem scenario 1
  • Exercise B: Accessing the NetBackup web interface - problem scenario 2
  • Exercise C: Creating a custom role
  • Exercise D: Editing user access rules
  • Exercise E: Creating an object group
  • Exercise F: Limiting role permissions to specific objects

Troubleshooting Cloud Storage and OST Plug-ins

  • Using the cloud with NetBackup
  • Troubleshooting OpenStorage Technology (OST) logging

Troubleshooting NetBackup Deduplication

  • Understanding NetBackup deduplication and deduplication process flow
  • Maintaining and troubleshooting NetBackup deduplication
  • Recovering from MSDP server failure
  • Multi-Domain and VLAN support for MSDP
  • Certificate configuration

Labs:

  • Exercise A: Monitoring and troubleshooting MSDP
  • Exercise B: Verifying a MSDP Backup Image
  • Exercise C: Discovering and fixing orphan MSDP data

Troubleshooting Virtual Environments

  • Troubleshooting VMware backups
  • Troubleshooting Hyper-V backups
  • NetBackup support for RedHat KVM

Troubleshooting Storage Lifecycle Policies

  • Understanding Storage Lifecycle Policies
  • Troubleshooting Storage Lifecycle Policies
  • Troubleshooting data classification
  • Understanding Auto Image Replication
  • Troubleshooting Auto Image Replication

Labs:

  • Exercise A: Storage Lifecycle Policies - problem scenario 1
  • Exercise B: Storage Lifecycle Policies - problem scenario 2

Introduction to Log Analysis

  • Preparing for debug log analysis
  • Viewing debug logs
  • Analyzing debug logs for a successful backup job
  • Analyzing debug logs for a failed backup job

Labs:

  • Exercise A: Locating backup information in the Activity Monitor
  • Exercise B: Locating collected log files
  • Exercise C: Viewing and analyzing logs

Understanding the NetBackup Catalog

  • The NetBackup catalog
  • The NetBackup relational databases (NBDB)
  • Catalog backup and recovery
  • Maintaining the NBDB

Labs:

  • Exercise A: Reviewing the NetBackup catalog structure
  • Exercise B: Configuring, performing, and analyzing catalog backups
  • Exercise C: Using the cat_convert command
  • Exercise D: Corrupting the NBDB
  • Exercise E: Recovering the NBDB from a backup
  • Exercise F: Recovering the NBDB from staging (Optional)

Appendix A: Troubleshooting Tape Devices and Media

  • NetBackup device troubleshooting
  • Common NetBackup device issues
  • Media and device selection
  • Media-related status codes
  • Troubleshooting frozen and suspended media

Labs:

  • Exercise A: Tape devices and media - problem scenario 1 (Optional)
  • Exercise B: Tape devices and media - problem scenario 2 (Optional)

Appendix B: Troubleshooting Disk Backup Resources

  • Overview of disk-based backups
  • Maintaining and troubleshooting BasicDisk
  • Maintaining and troubleshooting AdvancedDisk
  • Maintaining and troubleshooting OpenStorage

Labs:

  • Exercise A: Disk devices - problem scenario 1 (Optional)
  • Exercise B: Disk devices - problem scenario 2 (Optional)

Appendix C: Troubleshooting Basic Communication Issues

  • Understanding NetBackup communication
  • Configuring NetBackup and network communication
  • Troubleshooting network and NetBackup communication problems
  • Common NetBackup communication issues

Labs:

  • Exercise A: NetBackup communications - problem scenario 1 (Optional)
  • Exercise B: NetBackup communications - problem scenario 2 (Optional)
  • Exercise C: NetBackup communications - problem scenario 3 (Optional)
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Schedule

Upcoming Course Dates

There are currently no scheduled dates for this course. If you are interested in this course, contact us with the form below.

Contact Information

FAQ

Does the course schedule include a Lunchbreak?

Classes typically include a 1-hour lunch break around midday. However, the exact break times and duration can vary depending on the specific class. Your instructor will provide detailed information at the start of the course.

What languages are used to deliver training?

Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.

What does GTR stand for?

GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.

Does Ascendient Learning deliver group training?

Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.

What does vendor-authorized training mean?

As a vendor-authorized training partner, we offer a curriculum that our partners have vetted. We use the same course materials and facilitate the same labs as our vendor-delivered training. These courses are considered the gold standard and, as such, are priced accordingly.

Is the training too basic, or will you go deep into technology?

It depends on your requirements, your role in your company, and your depth of knowledge. The good news about many of our learning paths, you can start from the fundamentals to highly specialized training.

How up-to-date are your courses and support materials?

We continuously work with our vendors to evaluate and refresh course material to reflect the latest training courses and best practices.

Are your instructors seasoned trainers who have deep knowledge of the training topic?

Ascendient Learning instructors have an average of 27 years of practical IT experience and have also served as consultants for an average of 15 years. To stay current, instructors spend at least 25 percent of their time learning new, emerging technologies and courses.

Do you provide hands-on training and exercises in an actual lab environment?

Lab access is dependent on the vendor and the type of training you sign up for. However, many of our top vendors will provide lab access to students to test and practice. The course description will specify lab access.

Will you customize the training for our company’s specific needs and goals?

We will work with you to identify training needs and areas of growth.  We offer a variety of training methods, such as private group training, on-site of your choice, and virtually. We provide courses and certifications that are aligned with your business goals.

How do I get started with certification?

Getting started on a certification pathway depends on your goals and the vendor you choose to get certified in. Many vendors offer entry-level IT certification to advanced IT certification that can boost your career. To get access to certification vouchers and discounts, please contact info@ascendientlearning.com.

Will I get access to content after I complete a course?

You will get access to the PDF of course books and guides, but access to the recording and slides will depend on the vendor and type of training you receive.

How do I request a W9 for Ascendient Learning?

View our filing status and how to request a W9.

Reviews

Easy to use and exactly what I was looking for. Value for money was exceptional.

Class was easy to sign up for and ExitCertified provided very good communication

Although there seemed to be too many links for the course, everything worked smoothly.

Overall ExitCertified is a great training provider and the remote learning is as effective as in person.

ExitCertified gave me some good trainings and I got to learn through doing labs.