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Veritas NetBackup 10.x: Maintenance and Troubleshooting

The NetBackup 10.x: Maintenance and Troubleshooting course provides IT professionals with instructions on troubleshooting Veritas NetBackup software. This course covers general error detection tools...

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By Request
$4,500 USD
Duration 5 days
Course Code NUB-10-MT
Available Formats Classroom

Overview

The NetBackup 10.x: Maintenance and Troubleshooting course provides IT professionals with instructions on troubleshooting Veritas NetBackup software. This course covers general error detection tools and troubleshooting methodologies. It enables students to learn how to resolve issues related to the NetBackup database, devices, media, disk, cloud, OST, deduplication, and virtualization. In addition, students study the functions of key NetBackup processes and learn how to enable, view, and manage the associated logs.

Skills Gained

After completing this course, you will be able to:

  • Explain the core processes and functions of the NetBackup Primary server, Media server, and clients.
  • Summarize the process flow for a backup, tape-based restore, and disk-based restore operation.
  • Understand the core functions and use of legacy and unified logging.
  • Track the relevant debug logs for backups and restores, resource allocation, and network communication.
  • Recognize common debug logs messages related to a successful and failed backup job.
  • Troubleshoot Certificate Revocation List configuration and expired certificate issues.
  • Explain the VxUpdate error codes and their corresponding resolution.
  • Resolve common NetBackup Web UI access issues.
  • Describe the methodology to troubleshoot OpenStorage Technology plug-in backup logging and NetBackup Cloud storage configuration.
  • Describe various issues related to NetBackup Snapshot Manager.
  • Work with tools to maintain and troubleshoot NetBackup deduplication.
  • Troubleshoot common VMware, Hyper-V, and RHV backup and restore issues.
  • Configure and troubleshoot Storage Lifecycle Policies, data classification, and Auto Image Replication.
  • Categorize the components of the NetBackup catalog.
  • Backup, recover, and protect the NetBackup Relational database.
  • Identify and resolve common NetBackup media and device issues.
  • Use tools to maintain and troubleshoot BasicDisk and AdvancedDisk issues.
  • Diagnose and resolve Kubernetes issues.

Who Can Benefit

This course is for NetBackup administrators, operators, system engineers, and technical support personnel who want to broaden their NetBackup advanced troubleshooting knowledge and skills on a Windows or UNIX platform.

Prerequisites

Students should be familiar with general network and storage concepts, and administration and configuration of Windows or Linux operating systems. Students must also have one to three years of experience with basic NetBackup administration, configuration, and operations. These prerequisites can be met by attending any version of the NetBackup Administration courses plus additional on-the-job experience.

Course Details

Hands-On

This course includes practical hands-on lab exercises to apply your nw skills in a virtual NetBackup domain. At the start of class, students will choose between Windows-based or Linux-based NetBackup servers to perform lab exercises.

Course Outline

Troubleshooting Methods and Tools

  • Troubleshooting Situations and Methodology
  • Gathering Symptoms and Information
  • Troubleshooting Procedures
  • Additional Troubleshooting Resources
  • Exercise A: Introduction to the Lab Environment
  • Exercise B: Navigating the NetBackup Administration Console
  • Exercise C: Viewing NetBackup Configuration
  • Exercise D: Testing Backup and Restore Operations
  • Exercise E: Identifying Tools for Analyzing Backup and Restore Problems

Understanding the NetBackup Process Flow

  • Core Process Functions
  • Backup Process Flow
  • Tape Restore Process Flow
  • Disk Restore Process Flow
  • Viewing Process Flow Information
  • Exercise A: Tracing the Backup Process Flow for Tape Based Storage
  • Exercise B: Tracing the Backup Process Flow for Disk Based Storage
  • Exercise C: Tracing the Restore Process Flow
  • Exercise D: Tracing the Process Flow for a Failed Job

Working with Debug Logs

  • Preparing to Gather Debug Logs
  • Enabling Debug Logs
  • Performing Log Management
  • Capturing Debug Logs
  • Exercise A: Enabling Debug Logs
  • Exercise B: Setting the Logging Levels
  • Exercise C: Enabling Legacy Logging
  • Exercise D: Running Manual Backups
  • Exercise E: Collecting Logs and Copying them to the File Share

Analyzing NetBackup Logs

  • Preparing for Debug Log Analysis
  • Viewing Debug Logs
  • Analyzing Debug Logs for a Successful Backup Job
  • Analyzing Debug Logs for Failed Backup Jobs
  • Exercise A: Creating Log Directories on the Primary, Media, and Client Servers
  • Exercise B: Setting the Logging Levels on the Primary, Media, and Client Servers
  • Exercise C: Running Manual Backups
  • Exercise D: Analyzing a Successful Backup Job
  • Exercise E: Analyzing a Failed Backup Job

Troubleshooting Communication Issues

  • Understanding NetBackup Communication
  • Configuring NetBackup and Network Communication
  • Troubleshooting Network and NetBackup Communication Problems
  • Common NetBackup Communication Issues
  • Understanding Security Certificates
  • Working with Certificate Revocation Lists
  • Configuring NetBackup Security Certificates
  • Troubleshooting NetBackup Security Certificates
  • Using External Security Certificates with NetBackup
  • Exercise A: NetBackup Communications: Problem Scenario 1
  • Exercise B: NetBackup Communications: Problem Scenario 2
  • Exercise C: NetBackup Communications: Problem Scenario 3
  • Exercise D: Viewing NetBackup Certificates
  • Exercise E: Manually Deploying NetBackup Certificates
  • Exercise F: Revoking and Reissuing Host-ID Based Certificates
  • Exercise G: Using External Certificates with NetBackup

Troubleshooting NetBackup Installation and Upgrade Issues

  • NetBackup 10.x Installation Updates and Troubleshooting
  • Working with VxUpdate
  • Exercise A: Troubleshooting Primary Server Installation Issues
  • Exercise B: Troubleshooting Primary Server Upgrade Issues
  • Exercise C: Working with VxUpdate

Troubleshooting the NetBackup Web User Interface

  • NetBackup Web User Interface: Synopsis
  • NetBackup Web User Interface and Role Based Access Control
  • Troubleshooting NetBackup Web User InterfaceIssues
  • Exercise A: Accessing the NetBackup Web User Interface - Problem Scenario 1
  • Exercise B: Accessing the NetBackup Web User Interface - Problem Scenario 2
  • Exercise C: Editing a Custom Role

Troubleshooting Cloud Storage and OST Plug‐ins

  • Troubleshooting OpenStorage Technology (OST) Logging
  • Using Cloud with NetBackup
  • Troubleshooting NetBackup Snapshot Manager Issues

Troubleshooting NetBackup Deduplication Issues

  • NetBackup Deduplication Process Flow
  • Maintaining and Troubleshooting NetBackup Deduplication
  • Recovering from MSDP Server Failure
  • Multi-Domain and VLAN Support for MSDP
  • Certificate Configuration
  • Exercise A: Monitoring and Troubleshooting MSDP
  • Exercise B: Verifying the MSDP Backup Image
  • Exercise C: Discovering and Fixing Orphan MSDP Data

Troubleshooting Virtual Environment Issues

  • Troubleshooting VMware Backups
  • Troubleshooting Hyper-V Backups
  • Troubleshooting RHV Backups
  • Pre-configuration Lab Task
  • Exercise A: Troubleshooting VMware Backups
  • Exercise B: Troubleshooting VMware Restores

Troubleshooting Storage Lifecycle Policies

  • Storage Lifecycle Policies: Overview
  • Troubleshooting Storage Lifecycle Policies
  • Troubleshooting Data Classification
  • Understanding Auto Image Replication
  • Troubleshooting Auto Image Replication
  • Exercise A: Storage Lifecycle Policies - Problem Scenario 1
  • Exercise B: Storage Lifecycle Policies - Problem Scenario 2

Understanding the NetBackup Catalog

  • NetBackup Catalog: Overview
  • NetBackup Relational Databases (NBDB)
  • Catalog Backup and Recovery
  • Maintaining the NetBackup Relational Database
  • Exercise A: Reviewing the NetBackup Catalog Structure
  • Exercise B: Configuring and Running NetBackup Catalog Backups
  • Exercise C: Recovering the Catalogs Using the NetBackup Web UI
  • Exercise D: Using the cat_convert Command
  • Exercise E: Corrupting the NBDB
  • Exercise F: Recovering the NBDB from Staging
  • Exercise G: Configuring a Policy for Catalog Archive
  • Exercise H: Recovering the Catalogs Using the bprecover Command

Appendix A - Troubleshooting Tape Devices and Media

  • NetBackup Device Troubleshooting
  • Common NetBackup Device Issues
  • Media and Device Selection
  • Media-related Status Codes
  • Troubleshooting Frozen and Suspended Media
  • Exercise A: Tape Devices and Media - Problem Scenario 1
  • Exercise B: Tape Devices and Media - Problem Scenario 2

Appendix B - Troubleshooting Disk Backup Resources

  • Disk-based Backups: Overview
  • Maintaining and Troubleshooting BasicDisk
  • Maintaining and Troubleshooting AdvancedDisk
  • Exercise A: Disk Devices - Problem Scenario 1
  • Exercise B: Disk Devices - Problem Scenario 2

Appendix C - Troubleshooting Containerized Applications

  • Container Technology: Overview
  • Troubleshooting Kubernetes issues
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Schedule

Upcoming Course Dates

There are currently no scheduled dates for this course. If you are interested in this course, contact us with the form below.

Contact Information

FAQ

Does the course schedule include a Lunchbreak?

Classes typically include a 1-hour lunch break around midday. However, the exact break times and duration can vary depending on the specific class. Your instructor will provide detailed information at the start of the course.

What languages are used to deliver training?

Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.

What does GTR stand for?

GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.

Does Ascendient Learning deliver group training?

Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.

What does vendor-authorized training mean?

As a vendor-authorized training partner, we offer a curriculum that our partners have vetted. We use the same course materials and facilitate the same labs as our vendor-delivered training. These courses are considered the gold standard and, as such, are priced accordingly.

Is the training too basic, or will you go deep into technology?

It depends on your requirements, your role in your company, and your depth of knowledge. The good news about many of our learning paths, you can start from the fundamentals to highly specialized training.

How up-to-date are your courses and support materials?

We continuously work with our vendors to evaluate and refresh course material to reflect the latest training courses and best practices.

Are your instructors seasoned trainers who have deep knowledge of the training topic?

Ascendient Learning instructors have an average of 27 years of practical IT experience and have also served as consultants for an average of 15 years. To stay current, instructors spend at least 25 percent of their time learning new, emerging technologies and courses.

Do you provide hands-on training and exercises in an actual lab environment?

Lab access is dependent on the vendor and the type of training you sign up for. However, many of our top vendors will provide lab access to students to test and practice. The course description will specify lab access.

Will you customize the training for our company’s specific needs and goals?

We will work with you to identify training needs and areas of growth.  We offer a variety of training methods, such as private group training, on-site of your choice, and virtually. We provide courses and certifications that are aligned with your business goals.

How do I get started with certification?

Getting started on a certification pathway depends on your goals and the vendor you choose to get certified in. Many vendors offer entry-level IT certification to advanced IT certification that can boost your career. To get access to certification vouchers and discounts, please contact info@ascendientlearning.com.

Will I get access to content after I complete a course?

You will get access to the PDF of course books and guides, but access to the recording and slides will depend on the vendor and type of training you receive.

How do I request a W9 for Ascendient Learning?

View our filing status and how to request a W9.

Reviews

Exit certified was great as it is very in depth and hands on learning which made it very easy to learn this type of work.

Good course. I appreciate the time the instructor put into teaching this class.

This course gave me a clearer understanding of the AWS cloud architecture.

Great class I learned a great deal from the material. There would seem to a large amount that I need to learn about.

The training was good but needed the basic skills of maximo before getting deep in the configuration of it.