22 results found for "Microsoft"
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Dynamics 365 Topic: ERP/CRM | Code: MB-280T00
Microsoft - Dynamics 365 Customer Experience Analyst course series (Course)
MB-280T00
This course represents the four-course series (MB-280T01-T04) aligning to the MB-280 certification exam. In this 5-day course series, students will learn the skills necessary to configure the Dynamics...
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Dynamics 365 Topic: ERP/CRM | Code: AB-6002
Microsoft - Introduction to finance in Dynamics 365 (Course)
AB-6002
Gain a solid foundation in Microsoft Dynamics 365 Finance, including ERP basics, navigation, security, and shared features. Explore advanced tools like Copilot automation, AI forecasting, and...
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Dynamics 365 Topic: ERP/CRM | Code: AB-6004
Microsoft - Introduction to service in Dynamics 365 (Course)
AB-6004
This course will teach you how to enhance and automate business processes using Dynamics 365 customer engagement apps, while incorporating native interconnectivity with Microsoft 365. You will also...
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AI Topic: ERP/CRM | Code: AB-210T00
Microsoft - Accelerate sales pipelines with AI in Dynamics 365 (Course)
AB-210T00
This course teaches learners how to design, configure, and govern AI-enhanced sales solutions using Dynamics 365 Sales, Microsoft Copilot, and AI agent capabilities to support sellers across the...
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AI Topic: ERP/CRM | Code: AB-250T00
Microsoft - Transform contact center experiences with AI in Dynamics 365 (Course)
AB-250T00
This course teaches learners how to configure and operate an intelligent contact center using Microsoft contact center capabilities and integrated AI features. Learners focus on deploying and...
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Dynamics 365 Topic: ERP/CRM | Code: AB-6003
Microsoft - Introduction to sales in Dynamics 365 (Course)
AB-6003
This course will teach you how to enhance and automate business processes using customer engagement apps for Dynamics 365, while incorporating native interconnectivity with Microsoft 365. You will...
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Dynamics 365 Topic: ERP/CRM | Code: AB-6005
Microsoft - Introduction to supply chain management in Dynamics 365 (Course)
AB-6005
Designed for beginners, this course explores how Dynamics 365 Supply Chain Management supports end-to-end business operations-from product setup and inventory control to sales, procurement, and...
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Dynamics 365 Topic: ERP/CRM | Code: MB-280T01
Microsoft - Configure Dynamics 365 customer experience model-driven apps (Course)
MB-280T01
With model-driven apps, organizations can customize their user experiences with little to no code and create powerful applications that empower their users and increase productivity. This course is...
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Dynamics 365 Topic: ERP/CRM | Code: MB-280T02
Microsoft - Empower sellers with Dynamics 365 Sales (Course)
MB-280T02
Dynamics 365 Sales helps accelerate sales teams' efforts with relationship-building tools and AI-driven insights. In this course, students will learn how to configure and leverage Dynamics 365 Sales...
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Dynamics 365 Topic: ERP/CRM | Code: MB-280T03
Microsoft - Design and deliver powerful customer experiences with Dynamics 365 Customer Insights (Course)
MB-280T03
Dynamics 365 Customer Insights helps organizations deliver exceptional experiences personalized to every customer. In this course, students will learn how to work with key features of Customer...
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Dynamics 365 Topic: ERP/CRM | Code: MB-280T04
Microsoft - Configure a Dynamics 365 customer experience solution (Course)
MB-280T04
The Dynamics 365 customer experience suite includes Dynamics 365 Sales and Dynamics 365 Customer Insights. These powerful applications allow organizations to build relationships with their customers...
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Dynamics 365 Topic: ERP/CRM | Code: MB-230T01
Implement customer service solutions using Microsoft Dynamics 365 Customer Service (Course)
MB-230T01
Microsoft Dynamics 365 Customer Service offers any organization an opportunity for customer success. Using tools such as automatic case creation and queue management frees up your time to...
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