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ServiceNow Strategic Portfolio Management (SPM) Fundamentals (SNSPMF)

Strategic Portfolio Management is the process an organization uses to select, prioritize, and manage resources within its portfolio of programs, projects, and initiatives, which are used to meet...

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By Request
$2,850 USD
Duration 3 days
Course Code 821281
Available Formats Classroom

Overview

Strategic Portfolio Management is the process an organization uses to select, prioritize, and manage resources within its portfolio of programs, projects, and initiatives, which are used to meet strategic goals and objectives.

In this course, you will be introduced to the Strategic Portfolio Management (SPM) applications and learn how SPM encompasses a range of business capabilities, processes, and technological support aimed at enabling organizations to implement the three key attributes that help to see superior business results from their digital and technology-related investments: portfolio alignment, value-oriented decision-making, and continuous portfolio adaptability.

Topics include:

  • Innovation Management
  • Demand Management
  • Project Management
  • Resource Management
  • Portfolio Planning Workspace
  • Additional SPM applications
  • Better together with Strategic Portfolio Management

This course reflects the Xanadu release of the Now Platform.

Skills Gained

At the end of this module, you will be able to:

  • Define SPM and its purpose.
  • Identify the applications within ServiceNow SPM and their purpose.
  • Change a submitted idea into a demand.
  • Demonstrate the different ways available to create projects.
  • Show how to manage the project scope, schedule, resources and financials.
  • Understand how to communicate efficiently with project teams and stakeholders.
  • Analyze project risk, issues, and changes.
  • Understand resource assignments, resource capacity, and availability.
  • Track project progress and generate detailed status reports
  • Organize project artifacts and close out projects
  • Create, plan, prioritize, and track portfolios.

Who Can Benefit

  • Project Manager
  • Portfolio Manager
  • Resource Manager

Prerequisites

Mandatory Prerequisites
Welcome to ServiceNow

ServiceNow Administration Fundamentals

  • Instructor-Led, or
  • On Demand

CRITICAL PREREQUISITE:

IMPORTANT: Only 'Strategic Portfolio Management' topics are covered in this course.
You must be familiar with ServiceNow platform basics, terminology, and how to navigate around in the system before beginning the course. These concepts are taught in our flagship Welcome to ServiceNow course. If you are new to ServiceNow, navigate to and take Welcome to ServiceNow before beginning this course. It is quick, free, and the on-demand format allows you to work at your own pace.

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Schedule

Upcoming Course Dates

There are currently no scheduled dates for this course. If you are interested in this course, contact us with the form below.

Contact Information

FAQ

Does the course schedule include a Lunchbreak?

Classes typically include a 1-hour lunch break around midday. However, the exact break times and duration can vary depending on the specific class. Your instructor will provide detailed information at the start of the course.

What languages are used to deliver training?

Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.

What does GTR stand for?

GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.

Does Ascendient Learning deliver group training?

Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.

What does vendor-authorized training mean?

As a vendor-authorized training partner, we offer a curriculum that our partners have vetted. We use the same course materials and facilitate the same labs as our vendor-delivered training. These courses are considered the gold standard and, as such, are priced accordingly.

Is the training too basic, or will you go deep into technology?

It depends on your requirements, your role in your company, and your depth of knowledge. The good news about many of our learning paths, you can start from the fundamentals to highly specialized training.

How up-to-date are your courses and support materials?

We continuously work with our vendors to evaluate and refresh course material to reflect the latest training courses and best practices.

Are your instructors seasoned trainers who have deep knowledge of the training topic?

Ascendient Learning instructors have an average of 27 years of practical IT experience and have also served as consultants for an average of 15 years. To stay current, instructors spend at least 25 percent of their time learning new, emerging technologies and courses.

Do you provide hands-on training and exercises in an actual lab environment?

Lab access is dependent on the vendor and the type of training you sign up for. However, many of our top vendors will provide lab access to students to test and practice. The course description will specify lab access.

Will you customize the training for our company’s specific needs and goals?

We will work with you to identify training needs and areas of growth.  We offer a variety of training methods, such as private group training, on-site of your choice, and virtually. We provide courses and certifications that are aligned with your business goals.

How do I get started with certification?

Getting started on a certification pathway depends on your goals and the vendor you choose to get certified in. Many vendors offer entry-level IT certification to advanced IT certification that can boost your career. To get access to certification vouchers and discounts, please contact info@ascendientlearning.com.

Will I get access to content after I complete a course?

You will get access to the PDF of course books and guides, but access to the recording and slides will depend on the vendor and type of training you receive.

How do I request a W9 for Ascendient Learning?

View our filing status and how to request a W9.

Reviews

Good course. I appreciate the time the instructor put into teaching this class.

The course was informative, and I learnt a new skill. The instructor was up to the point.

The platform is very intuitive and easy to navigate. Great tool for learning

ExitCertified provided a very organized way to learn and provided materials to follow along.

Good training. A lot to take in for the short amount of time we have though