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ServiceNow Software Asset Management (SAM) Professional Fundamentals (SNSAMPF)

This three-day training course aims to introduce you to the ServiceNow Software Asset Management Professional product and familiarize you with techniques and best practices for creating and managing...

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$2,700 USD
Duration 3 days
Course Code 821291
Available Formats Virtual, Classroom

Overview

This three-day training course aims to introduce you to the ServiceNow Software Asset Management Professional product and familiarize you with techniques and best practices for creating and managing software assets throughout their lifecycle. The session format will alternate between discussions and labs giving you an opportunity to explore the application and apply the concepts learned.

Software Asset Management (SAM) is a company's strategy for managing software license use rights to maintain software compliance to publisher contractual obligations. The Software Asset Management Professional product facilitates the tracking, evaluation, and management of software license rights, compliance, and optimization.

The Software Asset Management Professional product facilitates the tracking, evaluation, and management of software license rights, compliance, and optimization.
Working in conjunction with other ServiceNow platform products, software license rights can be requested, procured, managed to software contracts, allocated to users or devices, and reclaimed. Software installations can be discovered, normalized, and reconciled to software products, models, entitlements and allocations to quickly identify the software license position.

Skills Gained

A combination of lecture content and lab work helps attendees achieve the following:

  • Manage the software asset life cycle from planning to disposal
  • Manage software license (models, entitlements, and metrics)
  • Control the cost of purchasing and managing software assets
  • Use software discovery and normalization
  • Reconcile and achieving software compliance
  • Control software usage and reclamation
  • Improve software asset services to end users
  • Create standards and processes for managing software assets

Course Format

ServiceNow Software Asset Management Professional is a 3-day course taught both as Instructor-led training (ILT) and Virtual Instructor-led training (VILT) in multiple time zones throughout the world.

Demonstrations

Multiple demonstrations are provided throughout the course to aid students in visualizing the lecture concepts.

Structured Discussions

Though classroom discussion will occur throughout the course, several specific discussion points have been identified within the course to aid students in increasing comprehension of the material as well as to aid in applying the concepts learned to their individual roles and organizations.

Hands-On

Extensive hands-on exercises are included with each course module to reinforce the lecture concepts and provide practical experience. An optional Software Asset Management Professional simulated environment will be available on day three to each student, as desired.

The simulator contains a number of platform tasks that have been covered in the course and will be used to help students validate their end-to-end lifecycle comprehension of ServiceNow Software Asset Management Professional.

Group Activities

Several instructor-led group activities such as knowledge checks, concept reviews, and open discussions are embedded throughout the course flow. Participants can validate their newly acquired knowledge as well as benefit from real-life business scenarios shared by fellow students.

Certification

At the end of the course, students will receive a voucher that enables them, if desired, to take the exam to become a ServiceNow Certified Software Asset Management Implementer.

Differentiators

Unlike ServiceNow Fundamentals, which have a broader focus on the platform, the ServiceNow Software Asset Management Professional Fundamentals course is focused on providing attendees with the skills necessary to implement and administer the features, functionality, and data necessary for managing software assets within ServiceNow.

Who Can Benefit

The ServiceNow Software Asset Management course is for customers, partners, and employees who implement and administer features, functions, and data associated with software assets. An attendee is a good fit for this course if they perform or advise on any of the following roles or job responsibilities:

  • ServiceNow Implementer
  • ServiceNow System Administrator
  • Software Asset Manager
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Schedule

9 options available

  • Mar 31, 2025 - Apr 2, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM CDT
    Language English
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    Virtual |9:00 AM 5:00 PM CDT
    Virtual | 9:00 AM 5:00 PM CDT
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  • Apr 9, 2025 - Apr 11, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM CDT
    Language English
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    Virtual |9:00 AM 5:00 PM CDT
    Virtual | 9:00 AM 5:00 PM CDT
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  • Apr 16, 2025 - Apr 18, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM CDT
    Language English
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    Virtual |9:00 AM 5:00 PM CDT
    Virtual | 9:00 AM 5:00 PM CDT
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  • Apr 30, 2025 - May 2, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM CDT
    Language English
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    Virtual |9:00 AM 5:00 PM CDT
    Virtual | 9:00 AM 5:00 PM CDT
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  • May 14, 2025 - May 16, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM CDT
    Language English
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    Virtual |9:00 AM 5:00 PM CDT
    Virtual | 9:00 AM 5:00 PM CDT
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  • May 27, 2025 - May 29, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM CDT
    Language English
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    Virtual |9:00 AM 5:00 PM CDT
    Virtual | 9:00 AM 5:00 PM CDT
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  • Jun 4, 2025 - Jun 6, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM CDT
    Language English
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    Virtual |9:00 AM 5:00 PM CDT
    Virtual | 9:00 AM 5:00 PM CDT
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  • Jun 23, 2025 - Jun 25, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM CDT
    Language English
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    Virtual |9:00 AM 5:00 PM CDT
    Virtual | 9:00 AM 5:00 PM CDT
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  • Jun 30, 2025 - Jul 2, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM CDT
    Language English
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    Virtual |9:00 AM 5:00 PM CDT
    Virtual | 9:00 AM 5:00 PM CDT
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FAQ

Does the course schedule include a Lunchbreak?

Classes typically include a 1-hour lunch break around midday. However, the exact break times and duration can vary depending on the specific class. Your instructor will provide detailed information at the start of the course.

What languages are used to deliver training?

Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.

What does GTR stand for?

GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.

Does Ascendient Learning deliver group training?

Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.

What does vendor-authorized training mean?

As a vendor-authorized training partner, we offer a curriculum that our partners have vetted. We use the same course materials and facilitate the same labs as our vendor-delivered training. These courses are considered the gold standard and, as such, are priced accordingly.

Is the training too basic, or will you go deep into technology?

It depends on your requirements, your role in your company, and your depth of knowledge. The good news about many of our learning paths, you can start from the fundamentals to highly specialized training.

How up-to-date are your courses and support materials?

We continuously work with our vendors to evaluate and refresh course material to reflect the latest training courses and best practices.

Are your instructors seasoned trainers who have deep knowledge of the training topic?

Ascendient Learning instructors have an average of 27 years of practical IT experience and have also served as consultants for an average of 15 years. To stay current, instructors spend at least 25 percent of their time learning new, emerging technologies and courses.

Do you provide hands-on training and exercises in an actual lab environment?

Lab access is dependent on the vendor and the type of training you sign up for. However, many of our top vendors will provide lab access to students to test and practice. The course description will specify lab access.

Will you customize the training for our company’s specific needs and goals?

We will work with you to identify training needs and areas of growth.  We offer a variety of training methods, such as private group training, on-site of your choice, and virtually. We provide courses and certifications that are aligned with your business goals.

How do I get started with certification?

Getting started on a certification pathway depends on your goals and the vendor you choose to get certified in. Many vendors offer entry-level IT certification to advanced IT certification that can boost your career. To get access to certification vouchers and discounts, please contact info@ascendientlearning.com.

Will I get access to content after I complete a course?

You will get access to the PDF of course books and guides, but access to the recording and slides will depend on the vendor and type of training you receive.

How do I request a W9 for Ascendient Learning?

View our filing status and how to request a W9.

Reviews

I liked the pace of the course. I like that I have more than instance to use the lab.

Very good material, the instructor was clear explaining the topics, and the labs were easy to follow it.

The instructor was thorough and they also provided hands-on demonstrations with labs.

They were very good. They made sure everyone was able to get into the training and got all of the material needed for class.

The training was good but needed the basic skills of maximo before getting deep in the configuration of it.