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ServiceNow Platform Implementation (SNPI)

This 3-day class is intended to prepare technical consultants for their first customer deployment projects. Students work from a backlog of stories (requirements) to complete configurations common to...

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$2,700 USD
Duration 3 days
Course Code 821290
Available Formats Virtual, Classroom

Overview

This 3-day class is intended to prepare technical consultants for their first customer deployment projects. Students work from a backlog of stories (requirements) to complete configurations common to 80% of customer deployments while learning about implementation best practices and exploring newer features of the platform.

The course weaves a scenario throughout each module to present real world, relevant lab exercises. The class features lecture and group activities, as well as extensive hands-on practice and reinforcement delivered in a variety of labs.

Skills Gained

Upon completion of this course students will be able to:

  • Judge accuracy, clarity, feasibility, and size of customer requirements.
  • Recognize, understand, and apply the primary platform building blocks to satisfy common requirements.
  • Examine the architecture regardless of the product lines, the platform building blocks are the same. Design solutions that are supportable, maintainable, and upgradable.
  • Become familiar with common design patterns and configuration principles that maximize supportability, maintainability, and upgradability for long-term customer success.
  • Practice developing design solutions for customers that comply with common ServiceNow application design patterns and technical best practices.
  • Implement common tasks included as part of the initial setup of customer instances, including loading foundational data, CMDB and integrating with LDAP Directory Servers.
  • Apply experiences working as part of a scrum team in classroom simulations to accelerate the process of assimilating within actual ServiceNow implementation teams.

Who Can Benefit

The ServiceNow Platform Implementation course is for customers, partners, and employees in technical roles such as Implementer, Technical Consultant, Architect, and System Administrator who implement ServiceNow platform functionality and applications.

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Schedule

3 options available

  • Apr 9, 2025 - Apr 11, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM CDT
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM CDT
    Virtual | 9:00 AM 5:00 PM CDT
    Enroll
    Enroll Add to quote
  • May 19, 2025 - May 21, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM CDT
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM CDT
    Virtual | 9:00 AM 5:00 PM CDT
    Enroll
    Enroll Add to quote
  • Jun 25, 2025 - Jun 27, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM CDT
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM CDT
    Virtual | 9:00 AM 5:00 PM CDT
    Enroll
    Enroll Add to quote

FAQ

Does the course schedule include a Lunchbreak?

Classes typically include a 1-hour lunch break around midday. However, the exact break times and duration can vary depending on the specific class. Your instructor will provide detailed information at the start of the course.

What languages are used to deliver training?

Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.

What does GTR stand for?

GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.

Does Ascendient Learning deliver group training?

Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.

What does vendor-authorized training mean?

As a vendor-authorized training partner, we offer a curriculum that our partners have vetted. We use the same course materials and facilitate the same labs as our vendor-delivered training. These courses are considered the gold standard and, as such, are priced accordingly.

Is the training too basic, or will you go deep into technology?

It depends on your requirements, your role in your company, and your depth of knowledge. The good news about many of our learning paths, you can start from the fundamentals to highly specialized training.

How up-to-date are your courses and support materials?

We continuously work with our vendors to evaluate and refresh course material to reflect the latest training courses and best practices.

Are your instructors seasoned trainers who have deep knowledge of the training topic?

Ascendient Learning instructors have an average of 27 years of practical IT experience and have also served as consultants for an average of 15 years. To stay current, instructors spend at least 25 percent of their time learning new, emerging technologies and courses.

Do you provide hands-on training and exercises in an actual lab environment?

Lab access is dependent on the vendor and the type of training you sign up for. However, many of our top vendors will provide lab access to students to test and practice. The course description will specify lab access.

Will you customize the training for our company’s specific needs and goals?

We will work with you to identify training needs and areas of growth.  We offer a variety of training methods, such as private group training, on-site of your choice, and virtually. We provide courses and certifications that are aligned with your business goals.

How do I get started with certification?

Getting started on a certification pathway depends on your goals and the vendor you choose to get certified in. Many vendors offer entry-level IT certification to advanced IT certification that can boost your career. To get access to certification vouchers and discounts, please contact info@ascendientlearning.com.

Will I get access to content after I complete a course?

You will get access to the PDF of course books and guides, but access to the recording and slides will depend on the vendor and type of training you receive.

How do I request a W9 for Ascendient Learning?

View our filing status and how to request a W9.

Reviews

It is very good and very simple instructions. almost to much hand holding.

Very good material, the instructor was clear explaining the topics, and the labs were easy to follow it.

Thank Tech Data for sponsoring this course you really take care of your partners.

I like their training. A lot of material covered. The labs are very good. l learned a lot.

Class was easy to sign up for and ExitCertified provided very good communication