When does class start/end?
Class hours may vary, please reach out to contact@ascendientlearning.com if you have any questions.
ServiceNow Administration Advanced (SNSAA)
The System Administration Advanced course teaches about the robust controls in the base instance in modules and labs to reinforce daily tasks. Course labs are designed step-by-step to facilitate...
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$1,900 USD
Duration
2 days
Course Code
821292
Available Formats
Virtual, Classroom
Overview
The System Administration Advanced course teaches about the robust controls in the base instance in modules and labs to reinforce daily tasks. Course labs are designed step-by-step to facilitate application of concepts.
This course explores the ServiceNow application and how it is defined. It continues by covering the components of an application, focusing on application scopes and the different types of application data. The course examines the importance of reporting. Debugging tools are introduced. Also, ServiceNow?s ability to integrate with many third-party applications and data sources is analyzed. The course reviews how ServiceNow reporting enables the user to create and distribute reports that show the current state of instance data, such as how many open incidents of each priority exist. Tools for data hygiene is reviewed. The course emphasizes the importance of maintaining the system to provide a better user experience.
Skills Gained
The System Administration Advanced course will prepare administrators through advanced concepts by:
- Identifying ServiceNow applications and application components
- Explaining the difference between application configurations and customizations
- Describing best practices for reporting efficiencies within the ServiceNow platform
- Introducing students to debugging tools
- Discussing integrations with the ServiceNow platform
- Identifying various factors affecting performance
Who Can Benefit
This course is designed for ServiceNow administrators and consultants who maintain ServiceNow systems ? in production for approximately six to 12 months ? and who have successfully passed the System Administration certification.
Schedule
2 options available
-
May 14, 2026 - May 15, 2026 (2 days)
Virtual | 9:00 AM – 5:00 PM CDT Language English Select from 1 option(s) below Virtual |9:00 AM – 5:00 PM CDT- Enroll
- Enroll Add to quote
Winter Promotion: Save on this course today.
Promo Code: FROSTBYTE -
Jun 16, 2026 - Jun 17, 2026 (2 days)
Virtual | 9:00 AM – 5:00 PM CDT Language English Select from 1 option(s) below Virtual |9:00 AM – 5:00 PM CDT- Enroll
- Enroll Add to quote
FAQ
Does the course schedule include a Lunchbreak?
Classes typically include a 1-hour lunch break around midday. However, the exact break times and duration can vary depending on the specific class. Your instructor will provide detailed information at the start of the course.
What languages are used to deliver training?
Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.
What does GTR stand for?
GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.
How do I find an Ascendient Learning training location?
We have training locations across the United States and Canada - View a complete list of classroom training locations.
Which delivery formats are available?
At Ascendient Learning, we offer training that is Instructor-Led, Online, Virtual, and Self-Paced.
Does Ascendient Learning deliver group training?
Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.
What does vendor-authorized training mean?
As a vendor-authorized training partner, we offer a curriculum that our partners have vetted. We use the same course materials and facilitate the same labs as our vendor-delivered training. These courses are considered the gold standard and, as such, are priced accordingly.
Is the training too basic, or will you go deep into technology?
It depends on your requirements, your role in your company, and your depth of knowledge. The good news about many of our learning paths, you can start from the fundamentals to highly specialized training.
How up-to-date are your courses and support materials?
We continuously work with our vendors to evaluate and refresh course material to reflect the latest training courses and best practices.
Are your instructors seasoned trainers who have deep knowledge of the training topic?
Ascendient Learning instructors have an average of 27 years of practical IT experience and have also served as consultants for an average of 15 years. To stay current, instructors spend at least 25 percent of their time learning new, emerging technologies and courses.
Do you provide hands-on training and exercises in an actual lab environment?
Lab access is dependent on the vendor and the type of training you sign up for. However, many of our top vendors will provide lab access to students to test and practice. The course description will specify lab access.
Will you customize the training for our company’s specific needs and goals?
We will work with you to identify training needs and areas of growth. We offer a variety of training methods, such as private group training, on-site of your choice, and virtually. We provide courses and certifications that are aligned with your business goals.
How do I get started with certification?
Getting started on a certification pathway depends on your goals and the vendor you choose to get certified in. Many vendors offer entry-level IT certification to advanced IT certification that can boost your career. To get access to certification vouchers and discounts, please contact info@ascendientlearning.com.
Will I get access to content after I complete a course?
You will get access to the PDF of course books and guides, but access to the recording and slides will depend on the vendor and type of training you receive.
How do I request a W9 for Ascendient Learning?
View our filing status and how to request a W9.
Reviews
Course was great and the instructor had an answer for anything that was asked during the course.
ExitCertified gave me some good trainings and I got to learn through doing labs.
This course is important because we work at CSOC and it's applicable to our daily work.
Very good company. I've done technical trainings at their facility in downtown Montreal in the past and I'Ve always appreciated them.
Good training material and good instruction. More time needs to be provided for the lab work.
