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ServiceNow Human Resources (HR) Implementation (SNHRI)

During this two-day interactive training course, attendees will gain in-depth knowledge and practice in configuring the ServiceNow HRSD application. You will access the ServiceNow platform in your...

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$1,900 USD
Duration 2 days
Course Code 821275
Available Formats Virtual, Classroom

Overview

During this two-day interactive training course, attendees will gain in-depth knowledge and practice in configuring the ServiceNow HRSD application. You will access the ServiceNow platform in your own student instance, which is a sandbox loaded with demo and test data. Participants will perform the duties of a technical consultant implementing the HRSD solution for a fictitious company. Lab exercises throughout the course allow you to work through real world, relevant scenarios to complete your duties. The class features lecture and group discussions, as well as extensive hands-on practice and reinforcement delivered in a variety of labs.

Skills Gained

  • Discuss the ServiceNow HRSD solution and its capabilities
  • Explore implementation and configuration methodologies for HRSD
  • Gain practical knowledge of the architecture of the HRSD solution
  • Configure HR properties, criteria, PDF document templates, and managed documents
  • Update and manage the HR Service Portal and Chat queue
  • Explore skills and auto-assignment rules
  • Configure a Lifecycle Event as part of enterprise onboarding and transitions
  • Configure Now Mobile
  • Learn about the security options that determine access to HR tables and secure the HRSD application

Who Can Benefit

This course is designed for consultants who need to implement the ServiceNow Human Resources Service Delivery application.

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Schedule

3 options available

  • Jul 17, 2025 - Jul 18, 2025 (2 days)
    Virtual | 9:00 AM 5:00 PM CDT
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM CDT
    Virtual | 9:00 AM 5:00 PM CDT
    Enroll
    Enroll Add to quote
  • Aug 21, 2025 - Aug 22, 2025 (2 days)
    Virtual | 9:00 AM 5:00 PM CDT
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM CDT
    Virtual | 9:00 AM 5:00 PM CDT
    Enroll
    Enroll Add to quote
  • Sep 18, 2025 - Sep 19, 2025 (2 days)
    Virtual | 9:00 AM 5:00 PM CDT
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM CDT
    Virtual | 9:00 AM 5:00 PM CDT
    Enroll
    Enroll Add to quote

FAQ

Does the course schedule include a Lunchbreak?

Classes typically include a 1-hour lunch break around midday. However, the exact break times and duration can vary depending on the specific class. Your instructor will provide detailed information at the start of the course.

What languages are used to deliver training?

Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.

What does GTR stand for?

GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.

Does Ascendient Learning deliver group training?

Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.

What does vendor-authorized training mean?

As a vendor-authorized training partner, we offer a curriculum that our partners have vetted. We use the same course materials and facilitate the same labs as our vendor-delivered training. These courses are considered the gold standard and, as such, are priced accordingly.

Is the training too basic, or will you go deep into technology?

It depends on your requirements, your role in your company, and your depth of knowledge. The good news about many of our learning paths, you can start from the fundamentals to highly specialized training.

How up-to-date are your courses and support materials?

We continuously work with our vendors to evaluate and refresh course material to reflect the latest training courses and best practices.

Are your instructors seasoned trainers who have deep knowledge of the training topic?

Ascendient Learning instructors have an average of 27 years of practical IT experience and have also served as consultants for an average of 15 years. To stay current, instructors spend at least 25 percent of their time learning new, emerging technologies and courses.

Do you provide hands-on training and exercises in an actual lab environment?

Lab access is dependent on the vendor and the type of training you sign up for. However, many of our top vendors will provide lab access to students to test and practice. The course description will specify lab access.

Will you customize the training for our company’s specific needs and goals?

We will work with you to identify training needs and areas of growth.  We offer a variety of training methods, such as private group training, on-site of your choice, and virtually. We provide courses and certifications that are aligned with your business goals.

How do I get started with certification?

Getting started on a certification pathway depends on your goals and the vendor you choose to get certified in. Many vendors offer entry-level IT certification to advanced IT certification that can boost your career. To get access to certification vouchers and discounts, please contact info@ascendientlearning.com.

Will I get access to content after I complete a course?

You will get access to the PDF of course books and guides, but access to the recording and slides will depend on the vendor and type of training you receive.

How do I request a W9 for Ascendient Learning?

View our filing status and how to request a W9.

Reviews

I liked the pace of the course. I like that I have more than instance to use the lab.

The training was good but needed the basic skills of maximo before getting deep in the configuration of it.

Course was great and the instructor had an answer for anything that was asked during the course.

Very good material, the instructor was clear explaining the topics, and the labs were easy to follow it.

Class was very informative, although one lab didnt but will try again later