When does class start/end?
Class hours may vary, please reach out to contact@ascendientlearning.com if you have any questions.
ServiceNow Human Resources (HR) Fundamentals (SNHRF)
During this two-day interactive training course, you access the ServiceNow platform in your own student instance, which is a safe sandbox loaded with demo and test data. You will perform the duties...
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$1,900 USD
Duration
2 days
Course Code
821274
Available Formats
Virtual, Classroom
Overview
During this two-day interactive training course, you access the ServiceNow platform in your own student instance, which is a safe sandbox loaded with demo and test data. You will perform the duties of an HR Administrator working for a fictitious company. Lab exercises throughout the course allow you to work through real world, relevant scenarios to complete your duties. The class features lecture and group discussions, as well as extensive hands-on practice and reinforcement delivered in a variety of labs.
Skills Gained
- Review the ServiceNow HRSD solution and its capabilities
- Configure HR Criteria, User criteria, HR Case templates, document templates, and HR Profiles
- Define and manage HR Services, HR Service Catalogs, and Catalog Items
- Manage content on the Employee Service Center and define which employees may access the content
- Create HR Knowledge articles and learn about the Knowledge Management lifecycle
- Explore Skills and how HR Cases are automatically assigned based on Skills and location
- Learn about the security constraints that determine access to HR data
- Gain practical knowledge of HR Case Management and HR surveys
- Drill into results using Performance Analytics, reporting, and dashboards
Who Can Benefit
The audience for this class includes HR Administrators, ServiceNow Administrators, and consultants who need to implement, configure, and administer ServiceNow HR Service Management.
Prerequisites
Participants are encouraged to complete ServiceNow Fundamentals courses prior to attending this course. Completing the prerequisite allows participants to immediately be successful in class since it provides a common vocabulary and standard practical experience with the ServiceNow platform.
Schedule
6 options available
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Jun 26, 2025 - Jun 27, 2025 (2 days)
Virtual | 9:00 AM – 5:00 PM CDT Language English Select from 1 options below Virtual |9:00 AM – 5:00 PM CDT- Enroll
- Enroll Add to quote
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Jul 10, 2025 - Jul 11, 2025 (2 days)
Virtual | 9:00 AM – 5:00 PM CDT Language English Select from 1 options below Virtual |9:00 AM – 5:00 PM CDT- Enroll
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Jul 24, 2025 - Jul 25, 2025 (2 days)
Virtual | 9:00 AM – 5:00 PM CDT Language English Select from 1 options below Virtual |9:00 AM – 5:00 PM CDT- Enroll
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Aug 7, 2025 - Aug 8, 2025 (2 days)
Virtual | 9:00 AM – 5:00 PM CDT Language English Select from 1 options below Virtual |9:00 AM – 5:00 PM CDT- Enroll
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Sep 4, 2025 - Sep 5, 2025 (2 days)
Virtual | 9:00 AM – 5:00 PM CDT Language English Select from 1 options below Virtual |9:00 AM – 5:00 PM CDT- Enroll
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Sep 25, 2025 - Sep 26, 2025 (2 days)
Virtual | 9:00 AM – 5:00 PM CDT Language English Select from 1 options below Virtual |9:00 AM – 5:00 PM CDT- Enroll
- Enroll Add to quote
FAQ
Does the course schedule include a Lunchbreak?
Classes typically include a 1-hour lunch break around midday. However, the exact break times and duration can vary depending on the specific class. Your instructor will provide detailed information at the start of the course.
What languages are used to deliver training?
Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.
What does GTR stand for?
GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.
How do I find an Ascendient Learning training location?
We have training locations across the United States and Canada - View a complete list of classroom training locations.
Which delivery formats are available?
At Ascendient Learning, we offer training that is Instructor-Led, Online, Virtual, and Self-Paced.
Does Ascendient Learning deliver group training?
Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.
What does vendor-authorized training mean?
As a vendor-authorized training partner, we offer a curriculum that our partners have vetted. We use the same course materials and facilitate the same labs as our vendor-delivered training. These courses are considered the gold standard and, as such, are priced accordingly.
Is the training too basic, or will you go deep into technology?
It depends on your requirements, your role in your company, and your depth of knowledge. The good news about many of our learning paths, you can start from the fundamentals to highly specialized training.
How up-to-date are your courses and support materials?
We continuously work with our vendors to evaluate and refresh course material to reflect the latest training courses and best practices.
Are your instructors seasoned trainers who have deep knowledge of the training topic?
Ascendient Learning instructors have an average of 27 years of practical IT experience and have also served as consultants for an average of 15 years. To stay current, instructors spend at least 25 percent of their time learning new, emerging technologies and courses.
Do you provide hands-on training and exercises in an actual lab environment?
Lab access is dependent on the vendor and the type of training you sign up for. However, many of our top vendors will provide lab access to students to test and practice. The course description will specify lab access.
Will you customize the training for our company’s specific needs and goals?
We will work with you to identify training needs and areas of growth. We offer a variety of training methods, such as private group training, on-site of your choice, and virtually. We provide courses and certifications that are aligned with your business goals.
How do I get started with certification?
Getting started on a certification pathway depends on your goals and the vendor you choose to get certified in. Many vendors offer entry-level IT certification to advanced IT certification that can boost your career. To get access to certification vouchers and discounts, please contact info@ascendientlearning.com.
Will I get access to content after I complete a course?
You will get access to the PDF of course books and guides, but access to the recording and slides will depend on the vendor and type of training you receive.
How do I request a W9 for Ascendient Learning?
View our filing status and how to request a W9.
Reviews
Very good material, the instructor was clear explaining the topics, and the labs were easy to follow it.
Both course material and instructor demonstrated a sound foundation on Maximo material
Thank Tech Data for sponsoring this course you really take care of your partners.
This was a good program to get prepared for the solutions architect associate exam.
it was good and very informative. Instructure covered everything in detail.
