When does class start/end?
Class hours may vary, please reach out to contact@ascendientlearning.com if you have any questions.
ServiceNow Hardware Asset Management (HAM) Fundamentals (SNHAMF)
This three-day training course aims to introduce you to the ServiceNow Asset Management and Hardware Asset Management (HAM) products and familiarize you with techniques and best practices for...
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$2,700 USD
Duration
3 days
Course Code
821273
Available Formats
Virtual, Classroom
Overview
This three-day training course aims to introduce you to the ServiceNow Asset Management and Hardware Asset Management (HAM) products and familiarize you with techniques and best practices for creating and managing hardware assets and consumables throughout their lifecycle. The session format will alternate between discussions and labs giving you an opportunity to explore the application and apply the concepts learned.
Setting up an effective hardware asset management (HAM) practice includes key milestones:
- Planning a design
- Identifying the information required
- Deciding how that information can be obtained
- Determining what the asset processes should look like
- Establishing how the technology can support those items
Most successful HAM programs involve a variety of people and departments, including IT, finance, services, and end users. Investing time and careful consideration to build out the HAM practice produces a higher quality outcome.
Asset management and configuration management are related but have different goals. Asset management focuses on the financial tracking of company property.
Configuration management focuses on building and maintaining elements and relationships that create an available network of services. Although this course will discuss the configuration management database (CMDB), the focus is on asset management.
Skills Gained
In this three-day interactive ServiceNow Hardware Asset Management Fundamentals course, attendees will master the setup, configuration, and use of the ServiceNow Asset Management and Hardware Asset Management (HAM) applications, with a focus on:
- Controlling hardware and consumable inventory that is purchased and used
- Managing the cost of purchasing and managing hardware asset receiving
- Managing and optimizing the hardware asset life cycle from planning to disposal
- Achieving compliance with relevant standards and regulations
- Improving IT asset services for end users
- Creating standards and processes for managing assets
During this three-day interactive training course, attendees will access the ServiceNow platform in their own student instance, which is a safe sandbox loaded with demo and test data.
The course weaves a scenario throughout, simulating situations one might find in the real world. The class features lecture and group discussions, as well as extensive hands-on practice and reinforcement delivered through a variety of labs.
On the final day, students will request their simulation instance, which is meant to be used as a capstone for the class. The instance will be available for two weeks beyond the end of the class. The simulator tasks allow attendees additional hands-on experience with ServiceNow Asset Management in an environment very similar to what they would experience on the job.
Who Can Benefit
The ServiceNow Hardware Asset Management Fundamentals course is for customers, partners, and employees who implement and administer features, functions, and data associated with hardware assets. An attendee is a good fit for this course if they perform or advise on any of the following roles or job responsibilities:
- ServiceNow Implementer
- ServiceNow System Administrator
- Hardware Asset Manager
- Hardware Asset Administrator
Schedule
9 options available
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Jun 30, 2025 - Jul 2, 2025 (3 days)
Virtual | 9:00 AM – 5:00 PM CDT Language English Select from 1 options below Virtual |9:00 AM – 5:00 PM CDT- Enroll
- Enroll Add to quote
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Jul 9, 2025 - Jul 11, 2025 (3 days)
Virtual | 9:00 AM – 5:00 PM CDT Language English Select from 1 options below Virtual |9:00 AM – 5:00 PM CDT- Enroll
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Jul 14, 2025 - Jul 16, 2025 (3 days)
Virtual | 9:00 AM – 5:00 PM CDT Language English Select from 1 options below Virtual |9:00 AM – 5:00 PM CDT- Enroll
- Enroll Add to quote
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Jul 30, 2025 - Aug 1, 2025 (3 days)
Virtual | 9:00 AM – 5:00 PM CDT Language English Select from 1 options below Virtual |9:00 AM – 5:00 PM CDT- Enroll
- Enroll Add to quote
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Aug 4, 2025 - Aug 6, 2025 (3 days)
Virtual | 9:00 AM – 5:00 PM CDT Language English Select from 1 options below Virtual |9:00 AM – 5:00 PM CDT- Enroll
- Enroll Add to quote
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Aug 18, 2025 - Aug 20, 2025 (3 days)
Virtual | 9:00 AM – 5:00 PM CDT Language English Select from 1 options below Virtual |9:00 AM – 5:00 PM CDT- Enroll
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Sep 2, 2025 - Sep 4, 2025 (3 days)
Virtual | 9:00 AM – 5:00 PM CDT Language English Select from 1 options below Virtual |9:00 AM – 5:00 PM CDT- Enroll
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Sep 15, 2025 - Sep 17, 2025 (3 days)
Virtual | 9:00 AM – 5:00 PM CDT Language English Select from 1 options below Virtual |9:00 AM – 5:00 PM CDT- Enroll
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Sep 22, 2025 - Sep 24, 2025 (3 days)
Virtual | 9:00 AM – 5:00 PM CDT Language English Select from 1 options below Virtual |9:00 AM – 5:00 PM CDT- Enroll
- Enroll Add to quote
FAQ
Does the course schedule include a Lunchbreak?
Classes typically include a 1-hour lunch break around midday. However, the exact break times and duration can vary depending on the specific class. Your instructor will provide detailed information at the start of the course.
What languages are used to deliver training?
Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.
What does GTR stand for?
GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.
How do I find an Ascendient Learning training location?
We have training locations across the United States and Canada - View a complete list of classroom training locations.
Which delivery formats are available?
At Ascendient Learning, we offer training that is Instructor-Led, Online, Virtual, and Self-Paced.
Does Ascendient Learning deliver group training?
Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.
What does vendor-authorized training mean?
As a vendor-authorized training partner, we offer a curriculum that our partners have vetted. We use the same course materials and facilitate the same labs as our vendor-delivered training. These courses are considered the gold standard and, as such, are priced accordingly.
Is the training too basic, or will you go deep into technology?
It depends on your requirements, your role in your company, and your depth of knowledge. The good news about many of our learning paths, you can start from the fundamentals to highly specialized training.
How up-to-date are your courses and support materials?
We continuously work with our vendors to evaluate and refresh course material to reflect the latest training courses and best practices.
Are your instructors seasoned trainers who have deep knowledge of the training topic?
Ascendient Learning instructors have an average of 27 years of practical IT experience and have also served as consultants for an average of 15 years. To stay current, instructors spend at least 25 percent of their time learning new, emerging technologies and courses.
Do you provide hands-on training and exercises in an actual lab environment?
Lab access is dependent on the vendor and the type of training you sign up for. However, many of our top vendors will provide lab access to students to test and practice. The course description will specify lab access.
Will you customize the training for our company’s specific needs and goals?
We will work with you to identify training needs and areas of growth. We offer a variety of training methods, such as private group training, on-site of your choice, and virtually. We provide courses and certifications that are aligned with your business goals.
How do I get started with certification?
Getting started on a certification pathway depends on your goals and the vendor you choose to get certified in. Many vendors offer entry-level IT certification to advanced IT certification that can boost your career. To get access to certification vouchers and discounts, please contact info@ascendientlearning.com.
Will I get access to content after I complete a course?
You will get access to the PDF of course books and guides, but access to the recording and slides will depend on the vendor and type of training you receive.
How do I request a W9 for Ascendient Learning?
View our filing status and how to request a W9.
Reviews
Great instructor, clear and concise course. Labs were easy to follow and worked perfectly.
The instructor was thorough and they also provided hands-on demonstrations with labs.
I found this course informative. It was easy to follow and provided some good information.
Overall ExitCertified is a great training provider and the remote learning is as effective as in person.
The exit certified aws course provided a good introduction to the tools available on aws.
