When does class start/end?
Class hours may vary, please reach out to contact@ascendientlearning.com if you have any questions.
ServiceNow Configuration Management Database (CMDB) Fundamentals (SNCMDBF)
This course has been designed to provide ServiceNow administrators, implementers, and architects with the basic skills required to effectively design, configure, populate, and maintain the health of...
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$2,700 USD
Duration
3 days
Course Code
821269
Available Formats
Virtual, Classroom
Overview
This course has been designed to provide ServiceNow administrators, implementers, and architects with the basic skills required to effectively design, configure, populate, and maintain the health of the ServiceNow CMDB.
The course is based off the content of the CMDB Fundamentals eLearning currently available on NOW Learning. The course is designed to encourage student participation that will include individual and group planning and discussions plus hands on configuration led by an experienced ServiceNow CMDB facilitator.
Skills Gained
In this instructor led three-day interactive CMDB Fundamentals course, attendees learn how to:
- Describe the CMDB and the attributes that provide enterprise-wide visibility
- Learn the stages for planning a successful CMDB deployment
- Explore best practices for configuring and implementing a CMDB, including the role of Health Scan
- Explain how the CI Class Manager provides a centralized place to create and edit CI classes
- Leverage the Identification and Reconciliation Engine for identifying and reconciling data from different data sources
- Enable and use the Multisource CMDB
- Populate the CMDB using ServiceNow Discovery, Service Mapping, third-party discovery tools, and IntegrationHub ETL
- Configure and use the CMDB Health Dashboard to drive improvement in completeness, compliance, and correctness of CI data
- Identify and manage duplicate CIs in the CMDB
- Create complex queries on CMDB data using Query Builder
- Remediate common issues with the CMDB
Who Can Benefit
The CMDB Fundamentals course is for customers, partners, and employees who implement and administer the ServiceNow CMDB. An attendee is a good fit for this course if they perform or advise on any of the following roles or job responsibilities:
- ServiceNow system administrators, implementers, and architects
Prerequisites
- It is recommended students taking the course have working knowledge and experience of the NOW Platform including some basic understanding of the CMDB.
- It is also beneficial that students taking the course have an understanding of architecting solutions around a company CMDB to meet specific use cases required by the enterprise.
Schedule
7 options available
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Apr 2, 2025 - Apr 4, 2025 (3 days)
Virtual | 9:00 AM – 5:00 PM CDT Language English Select from 1 options below Virtual |9:00 AM – 5:00 PM CDT- Enroll
- Enroll Add to quote
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Apr 14, 2025 - Apr 16, 2025 (3 days)
Virtual | 9:00 AM – 5:00 PM CDT Language English Select from 1 options below Virtual |9:00 AM – 5:00 PM CDT- Enroll
- Enroll Add to quote
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Apr 28, 2025 - Apr 30, 2025 (3 days)
Virtual | 9:00 AM – 5:00 PM CDT Language English Select from 1 options below Virtual |9:00 AM – 5:00 PM CDT- Enroll
- Enroll Add to quote
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May 12, 2025 - May 14, 2025 (3 days)
Virtual | 9:00 AM – 5:00 PM CDT Language English Select from 1 options below Virtual |9:00 AM – 5:00 PM CDT- Enroll
- Enroll Add to quote
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May 28, 2025 - May 30, 2025 (3 days)
Virtual | 9:00 AM – 5:00 PM CDT Language English Select from 1 options below Virtual |9:00 AM – 5:00 PM CDT- Enroll
- Enroll Add to quote
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Jun 16, 2025 - Jun 18, 2025 (3 days)
Virtual | 9:00 AM – 5:00 PM CDT Language English Select from 1 options below Virtual |9:00 AM – 5:00 PM CDT- Enroll
- Enroll Add to quote
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Jun 25, 2025 - Jun 27, 2025 (3 days)
Virtual | 9:00 AM – 5:00 PM CDT Language English Select from 1 options below Virtual |9:00 AM – 5:00 PM CDT- Enroll
- Enroll Add to quote
FAQ
Does the course schedule include a Lunchbreak?
Classes typically include a 1-hour lunch break around midday. However, the exact break times and duration can vary depending on the specific class. Your instructor will provide detailed information at the start of the course.
What languages are used to deliver training?
Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.
What does GTR stand for?
GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.
How do I find an Ascendient Learning training location?
We have training locations across the United States and Canada - View a complete list of classroom training locations.
Which delivery formats are available?
At Ascendient Learning, we offer training that is Instructor-Led, Online, Virtual, and Self-Paced.
Does Ascendient Learning deliver group training?
Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.
What does vendor-authorized training mean?
As a vendor-authorized training partner, we offer a curriculum that our partners have vetted. We use the same course materials and facilitate the same labs as our vendor-delivered training. These courses are considered the gold standard and, as such, are priced accordingly.
Is the training too basic, or will you go deep into technology?
It depends on your requirements, your role in your company, and your depth of knowledge. The good news about many of our learning paths, you can start from the fundamentals to highly specialized training.
How up-to-date are your courses and support materials?
We continuously work with our vendors to evaluate and refresh course material to reflect the latest training courses and best practices.
Are your instructors seasoned trainers who have deep knowledge of the training topic?
Ascendient Learning instructors have an average of 27 years of practical IT experience and have also served as consultants for an average of 15 years. To stay current, instructors spend at least 25 percent of their time learning new, emerging technologies and courses.
Do you provide hands-on training and exercises in an actual lab environment?
Lab access is dependent on the vendor and the type of training you sign up for. However, many of our top vendors will provide lab access to students to test and practice. The course description will specify lab access.
Will you customize the training for our company’s specific needs and goals?
We will work with you to identify training needs and areas of growth. We offer a variety of training methods, such as private group training, on-site of your choice, and virtually. We provide courses and certifications that are aligned with your business goals.
How do I get started with certification?
Getting started on a certification pathway depends on your goals and the vendor you choose to get certified in. Many vendors offer entry-level IT certification to advanced IT certification that can boost your career. To get access to certification vouchers and discounts, please contact info@ascendientlearning.com.
Will I get access to content after I complete a course?
You will get access to the PDF of course books and guides, but access to the recording and slides will depend on the vendor and type of training you receive.
How do I request a W9 for Ascendient Learning?
View our filing status and how to request a W9.
Reviews
They are very good and made sure we had all the appropriate materials for class.
It was very informative and covered all the required materials along with handson labs for practice.
Course was great and informative. The instructor had a good flow and was very personable.
This was effective way to provide a ton of information in a short time period.
I was very satisfied about how the course was organized. Sean Did a very good work
