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Firewall: Troubleshooting

Skills Gained Successful completion of this three-day, instructor-led course should enhance the participant’s understanding of how to troubleshoot the full line of Palo Alto Networks...

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$2,995 USD
Duration 3 days
Course Code PA-EDU-330
Available Formats Classroom

Overview

Skills Gained

Successful completion of this three-day, instructor-led course should enhance the participant’s understanding of how to troubleshoot the full line of Palo Alto Networks next-generation firewalls. Participants will perform hands-on troubleshooting related to the configuration and operation of the Palo Alto Networks firewall. Completion of this class will help participants develop an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content.

  • Successful completion of this three-day, instructor-led course should enhance the participant’s understanding of how to troubleshoot the full line of Palo Alto Networks next-generation firewalls.
  • Participants will perform hands-on troubleshooting related to the configuration and operation of the Palo Alto Networks firewall.
  • Completion of this class will help participants develop an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content.

Who Can Benefit

Security Engineers, Security Administrators, Security Operations Specialists, Security Analysts, Network Engineers, and Support Staff

  • Security Engineers, Security Administrators, Security Operations Specialists, Security Analysts, Network Engineers, and Support Staff

Prerequisites

Participants must complete the Firewall Essentials: Configuration and Management (EDU-210) course. Participants must have strong practical knowledge of routing and switching, IP addressing, and network-security concepts, and at least six months of on-the-job experience with Palo Alto Networks firewalls.

  • Participants must complete the Firewall Essentials: Configuration and Management (EDU-210) course. Participants must have strong practical knowledge of routing and switching, IP addressing, and network-security concepts, and at least six months of on-the-job experience with Palo Alto Networks firewalls.

Course Details

Firewall: Troubleshooting

Course Modules:

  • Course Modules:
  • Tools and Resources
  • Flow Logic
  • Packet Captures
  • Packet-Diagnostics Logs
  • Host-Inbound Traffic
  • Transit Traffic
  • System Services
  • Certificate Management and SSL Decryption
  • User-ID
  • GlobalProtect
  • Support Escalation and RMAs
  • Next Steps
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Schedule

8 options available

  • Guaranteed to Run
    May 21, 2025 - May 23, 2025 (3 days)
    | 9:00 AM 5:00 PM EDT
    Language English
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    | 9:00 AM 5:00 PM EDT
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  • Guaranteed to Run
    Jun 9, 2025 - Jun 11, 2025 (3 days)
    | 9:00 AM 5:00 PM PDT
    Language English
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     |9:00 AM 5:00 PM PDT
    | 9:00 AM 5:00 PM PDT
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  • Guaranteed to Run
    Jul 28, 2025 - Jul 30, 2025 (3 days)
    | 9:00 AM 5:00 PM CDT
    Language English
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     |9:00 AM 5:00 PM CDT
    | 9:00 AM 5:00 PM CDT
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  • Guaranteed to Run
    Aug 6, 2025 - Aug 8, 2025 (3 days)
    | 9:00 AM 5:00 PM EDT
    Language English
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     |9:00 AM 5:00 PM EDT
    | 9:00 AM 5:00 PM EDT
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  • Sep 3, 2025 - Sep 5, 2025 (3 days)
    | 9:00 AM 5:00 PM PDT
    Language English
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     |9:00 AM 5:00 PM PDT
    | 9:00 AM 5:00 PM PDT
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  • Guaranteed to Run
    Oct 27, 2025 - Oct 29, 2025 (3 days)
    | 9:00 AM 5:00 PM CDT
    Language English
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     |9:00 AM 5:00 PM CDT
    | 9:00 AM 5:00 PM CDT
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  • Guaranteed to Run
    Nov 19, 2025 - Nov 21, 2025 (3 days)
    | 9:00 AM 5:00 PM EDT
    Language English
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     |9:00 AM 5:00 PM EDT
    | 9:00 AM 5:00 PM EDT
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  • Dec 10, 2025 - Dec 12, 2025 (3 days)
    | 9:00 AM 5:00 PM PDT
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     |9:00 AM 5:00 PM PDT
    | 9:00 AM 5:00 PM PDT
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FAQ

Does the course schedule include a Lunchbreak?

Classes typically include a 1-hour lunch break around midday. However, the exact break times and duration can vary depending on the specific class. Your instructor will provide detailed information at the start of the course.

What languages are used to deliver training?

Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.

What does GTR stand for?

GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.

Does Ascendient Learning deliver group training?

Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.

What does vendor-authorized training mean?

As a vendor-authorized training partner, we offer a curriculum that our partners have vetted. We use the same course materials and facilitate the same labs as our vendor-delivered training. These courses are considered the gold standard and, as such, are priced accordingly.

Is the training too basic, or will you go deep into technology?

It depends on your requirements, your role in your company, and your depth of knowledge. The good news about many of our learning paths, you can start from the fundamentals to highly specialized training.

How up-to-date are your courses and support materials?

We continuously work with our vendors to evaluate and refresh course material to reflect the latest training courses and best practices.

Are your instructors seasoned trainers who have deep knowledge of the training topic?

Ascendient Learning instructors have an average of 27 years of practical IT experience and have also served as consultants for an average of 15 years. To stay current, instructors spend at least 25 percent of their time learning new, emerging technologies and courses.

Do you provide hands-on training and exercises in an actual lab environment?

Lab access is dependent on the vendor and the type of training you sign up for. However, many of our top vendors will provide lab access to students to test and practice. The course description will specify lab access.

Will you customize the training for our company’s specific needs and goals?

We will work with you to identify training needs and areas of growth.  We offer a variety of training methods, such as private group training, on-site of your choice, and virtually. We provide courses and certifications that are aligned with your business goals.

How do I get started with certification?

Getting started on a certification pathway depends on your goals and the vendor you choose to get certified in. Many vendors offer entry-level IT certification to advanced IT certification that can boost your career. To get access to certification vouchers and discounts, please contact info@ascendientlearning.com.

Will I get access to content after I complete a course?

You will get access to the PDF of course books and guides, but access to the recording and slides will depend on the vendor and type of training you receive.

How do I request a W9 for Ascendient Learning?

View our filing status and how to request a W9.

Reviews

had a good time with the course, however some topics were left out due to the compact amount of time for training.

Easy to use and exactly what I was looking for. Value for money was exceptional.

Class was very informative, although one lab didnt but will try again later

ExitCertified provided a very organized way to learn and provided materials to follow along.

Very good material, the instructor was clear explaining the topics, and the labs were easy to follow it.