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Service Processing

Skills Gained Gain detailed knowledge about the service processing functions Customize service notifications, service orders and customer repair orders Who Can Benefit Project team members...

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$3,350 USD
Duration 5 days
Course Code PLM335-v095
Available Formats Classroom

Overview

Skills Gained

  • Gain detailed knowledge about the service processing functions
  • Customize service notifications, service orders and customer repair orders

Who Can Benefit

  • Project team members

Prerequisites

  • Essential:
       -PLM301 (Business Processes in CS)
  • Recommended:
       -None

Course Details

Course Content

  • Organizational Elements and Master Data
  • Processing of service notifications
  • Customizing of notification types
  • Solution Database
  • Processing of service orders
  • Customizing of order types
  • Scheduling and capacity planning
  • External services
  • Materials planning
  • Printing and communication
  • Completion confirmation
  • Resource-related billing
  • Completion
  • Returns and repairs processing
  • Repairs processing (settings in customizing)
  • Creation of Quotations
  • Service - assembly processing

Course based on software release

  • SAP ERP Central Component 6.0 Enhancement Package 5

Schedule

FAQ

Does the course schedule include a Lunchbreak?

Classes typically include a 1-hour lunch break around midday. However, the exact break times and duration can vary depending on the specific class. Your instructor will provide detailed information at the start of the course.

What languages are used to deliver training?

Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.

What does GTR stand for?

GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.

Does Ascendient Learning deliver group training?

Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.

What does vendor-authorized training mean?

As a vendor-authorized training partner, we offer a curriculum that our partners have vetted. We use the same course materials and facilitate the same labs as our vendor-delivered training. These courses are considered the gold standard and, as such, are priced accordingly.

Is the training too basic, or will you go deep into technology?

It depends on your requirements, your role in your company, and your depth of knowledge. The good news about many of our learning paths, you can start from the fundamentals to highly specialized training.

How up-to-date are your courses and support materials?

We continuously work with our vendors to evaluate and refresh course material to reflect the latest training courses and best practices.

Are your instructors seasoned trainers who have deep knowledge of the training topic?

Ascendient Learning instructors have an average of 27 years of practical IT experience and have also served as consultants for an average of 15 years. To stay current, instructors spend at least 25 percent of their time learning new, emerging technologies and courses.

Do you provide hands-on training and exercises in an actual lab environment?

Lab access is dependent on the vendor and the type of training you sign up for. However, many of our top vendors will provide lab access to students to test and practice. The course description will specify lab access.

Will you customize the training for our company’s specific needs and goals?

We will work with you to identify training needs and areas of growth.  We offer a variety of training methods, such as private group training, on-site of your choice, and virtually. We provide courses and certifications that are aligned with your business goals.

How do I get started with certification?

Getting started on a certification pathway depends on your goals and the vendor you choose to get certified in. Many vendors offer entry-level IT certification to advanced IT certification that can boost your career. To get access to certification vouchers and discounts, please contact info@ascendientlearning.com.

Will I get access to content after I complete a course?

You will get access to the PDF of course books and guides, but access to the recording and slides will depend on the vendor and type of training you receive.

How do I request a W9 for Ascendient Learning?

View our filing status and how to request a W9.

Reviews

I found this course informative. It was easy to follow and provided some good information.

ExitCertified gave a great course on AWS that covered all of the basics in depth with good lab materials.

Exit certified was great as it is very in depth and hands on learning which made it very easy to learn this type of work.

The training was good but needed the basic skills of maximo before getting deep in the configuration of it.

ExitCertified provided a very organized way to learn and provided materials to follow along.