When does class start/end?
Class hours may vary, please reach out to contact@ascendientlearning.com if you have any questions.
SAP Sales and Service Cloud Integration
Skills Gained This course will prepare you to: -Determine the connectivity strategy for your cloud project -Configure SAP Sales and Service Cloud for integration with SAP S/4HANA -Configure SAP...
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$3,680 USD
Duration
4 days
Course Code
C4H450-v034
Available Formats
Classroom
Overview
Skills Gained
- This course will prepare you to:
-Determine the connectivity strategy for your cloud project
-Configure SAP Sales and Service Cloud for integration with SAP S/4HANA
-Configure SAP S/4HANA for integration with SAP Sales and Service Cloud
-Configure SAP Cloud Integration for integration with SAP Sales and Service Cloud and SAP S/4HANA
-Execute common integration scenarios
-Extend standard integration scenarios
-Describe SAP Sales and Service Cloud configuration options and steps when integrating with SAP CRM
-Describe SAP Sales and Service Cloud configuration options and steps when integrating with SAP ERP
-Describe SAP Cloud Integration with prepackaged integration content
Who Can Benefit
- Application Consultant
- Business Process Owner / Team Lead / Power User
- Technology Consultant
- Integration Developer
Prerequisites
- Essential:
-Basic knowledge of SAP Sales and Service Cloud
-Basic knowledge of SAP S/4HANA
-Basic knowledge of SAP Cloud Integration - Recommended:
-Integration experience with SAP Process Integration or other similar technology
-Basic understanding of ALE (Application Link Enabling), IDocs (Intermediate Documents), SOAP Web Services
Course Details
Course Content
- Introduction to SAP Customer Experience Integration
-SAP Customer Experience and the strategic role of integration
-Integrating SAP Sales and Service Cloud with SAP S/4HANA and SAP ERP
-Integrating SAP Sales and Service Cloud with SAP CRM
-Integrating SAP Sales and Service Cloud with Analytics
-Integrating SAP Sales and Service Cloud with SAP Marketing Cloud
-Integrating SAP Sales and Service Cloud with SAP CPQ
-Integrating SAP Sales and Service Cloud with SAP Field Service Management
-Describing Integration Technology - SAP Sales and Service Cloud Configuration and APIs
-Configuring SAP Sales and Service Cloud
-Describing SAP Sales and Service Cloud APIs
-Describing open APIs with oData Services - Cloud Integration Connectivity
-Describing Technical Connectivity
-Explaining SAP Web Dispatcher
-Explaining SAP Cloud Connector
-Describing Integration Security
-Describing Authentication
-Using Certificates - SAP Cloud Integration Configuration
-Describing SAP Cloud Integration
-Performing SAP Cloud Integration Configuration - SAP S/4HANA and SAP ERP Configuration
-Describing S/4HANA Configuration
-Describing SAP ERP Configuration - Data Replication
-Connectivity Test
-Describing Account and Product Replication
-Data Filtering
-Delta Mechanism for Transactional Data - Monitoring
-Monitoring in Different Systems
-Reviewing Error Messages - Extending Integration Scenarios
-Describing SAP Sales and Service Cloud Extensibility
-Describing SAP Extension Suite - SAP CRM Integration with SAP Sales and Service Cloud
-Configuring SAP Sales and Service Cloud for Integration with SAP CRM
-Configuring SAP CRM for Integration with SAP Sales and Service Cloud
-Configuring SAP Cloud Integration Configuration for Integrating SAP Sales and Service Cloud with SAP CRM - Cloud Integration with SAP Process Integration
-Describing Cloud Integration with SAP Process Integration
-Describing Deployment Options and Landscape
-Preparing SAP Process Integration for Integration with SAP Sales and Service Cloud
-Describing SAP Process Integration Scenarios, Communication Channels, Routing Conditions and Value Mappings - Transactional Data Integration
-Describing Transactional Data Integration Options
-Preparing SAP Sales and Service Cloud for Real-Time Pricing and other Transactional Data
-Configuring SAP S/4HANA for Pricing and other Transaction Integrations
-Maintaining SAP Cloud Integration Configuration
-Executing Opportunity, Sales Quote and Sales Order Transactional Integration Scenarios - Summary
Course based on software release
- SAP Sales Cloud and SAP Service Cloud 2311
Schedule
FAQ
Does the course schedule include a Lunchbreak?
Classes typically include a 1-hour lunch break around midday. However, the exact break times and duration can vary depending on the specific class. Your instructor will provide detailed information at the start of the course.
What languages are used to deliver training?
Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.
What does GTR stand for?
GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.
How do I find an Ascendient Learning training location?
We have training locations across the United States and Canada - View a complete list of classroom training locations.
Which delivery formats are available?
At Ascendient Learning, we offer training that is Instructor-Led, Online, Virtual, and Self-Paced.
Does Ascendient Learning deliver group training?
Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.
What does vendor-authorized training mean?
As a vendor-authorized training partner, we offer a curriculum that our partners have vetted. We use the same course materials and facilitate the same labs as our vendor-delivered training. These courses are considered the gold standard and, as such, are priced accordingly.
Is the training too basic, or will you go deep into technology?
It depends on your requirements, your role in your company, and your depth of knowledge. The good news about many of our learning paths, you can start from the fundamentals to highly specialized training.
How up-to-date are your courses and support materials?
We continuously work with our vendors to evaluate and refresh course material to reflect the latest training courses and best practices.
Are your instructors seasoned trainers who have deep knowledge of the training topic?
Ascendient Learning instructors have an average of 27 years of practical IT experience and have also served as consultants for an average of 15 years. To stay current, instructors spend at least 25 percent of their time learning new, emerging technologies and courses.
Do you provide hands-on training and exercises in an actual lab environment?
Lab access is dependent on the vendor and the type of training you sign up for. However, many of our top vendors will provide lab access to students to test and practice. The course description will specify lab access.
Will you customize the training for our company’s specific needs and goals?
We will work with you to identify training needs and areas of growth. We offer a variety of training methods, such as private group training, on-site of your choice, and virtually. We provide courses and certifications that are aligned with your business goals.
How do I get started with certification?
Getting started on a certification pathway depends on your goals and the vendor you choose to get certified in. Many vendors offer entry-level IT certification to advanced IT certification that can boost your career. To get access to certification vouchers and discounts, please contact info@ascendientlearning.com.
Will I get access to content after I complete a course?
You will get access to the PDF of course books and guides, but access to the recording and slides will depend on the vendor and type of training you receive.
How do I request a W9 for Ascendient Learning?
View our filing status and how to request a W9.
Reviews
Great class I learned a great deal from the material. There would seem to a large amount that I need to learn about.
The technical data in the AWS Solutions Architect course was very thorough.
Quick to sign-up to course, and was able to garner some information from the course.
Very good company. I've done technical trainings at their facility in downtown Montreal in the past and I'Ve always appreciated them.
Provided good amount of material and a great instructor to teach the material.
