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SAP Customer Data Cloud Implementation

This course will guide you through the main concepts and functionalities of SAP Customer Data Cloud. You will gain an in-depth understanding of the implementation of the key business scenarios of the...

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$2,760 USD
Duration 3 days
Course Code C4H62-v054
Available Formats Classroom, Virtual

Upcoming Course Dates

  • Apr 1, 2026 - Apr 3, 2026 (3 days)
    Live Virtual | 9:30AM – 5:30PM EDT
    Language English
    Select from 1 options below
    Live Virtual |9:30AM – 5:30PM EDT
    Live Virtual | 9:30AM – 5:30PM EDT
    Enroll
    Enroll Add to quote
    Promo Code: FROSTBYTE
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Overview

This course will guide you through the main concepts and functionalities of SAP Customer Data Cloud. You will gain an in-depth understanding of the implementation of the key business scenarios of the SAP Customer Data Cloud solution. In addition, you will discover the B2B capabilities of SAP Customer Data Cloud. Through live demos and hands-on exercises, you will learn the configuration options in SAP Customer Data Cloud and development using Customer Data Cloud APIs and SDKs. Hands-on activities include customizing Data Schema, implementing Customer Identity using Screen- sets and Web SDK, implementing Customer Consent, working with Customer Data Cloud API, and implementing single sign-on. The hands-on activities for B2B CIAM include activating Organization Management , customizing Organization and Member Schema, creating Assets, Actions, Applications and Policies, setting up Authorization, and implementing Organization Management.

Skills Gained

This course will prepare you to:

  • Understand the underlying technical concepts in SAP Customer Data Cloud
  • Perform configurations using the "SAP CDC Console"
  • Integrate SAP Customer Data Cloud in your web and mobile applications
  • Leverage Identity Exchange tools
  • Understand B2B organization and access management using SAP CIAM for B2B

Who Can Benefit

  • Solution architects
  • Technical consultants
  • Functional consultants
  • Developers

Prerequisites

Essential: Watch: SAP Customer Data Cloud Expert Video Series (https://learning.sap.com/search?query=customer+data+cloud)

  • Recommended: Previous JavaScript, Web Development, and REST Experience

Course Details

Aligning SAP Customer Data Cloud Regulations and the CX Portfolio

  • Connecting SAP Customer Data Cloud with Regulation Needs
  • Connecting SAP Customer Data Cloud with the SAP Customer Experience Solutions

Configuring and Administering a Console Site

  • Configuring a Console Site
  • Hands-on Exercise

Configuring Schema

  • Determining which data store to use
  • Recognizing the Account structure
  • Viewing and Editing Schema Fields
  • Designing Group Models
  • Configuring and Designing Data Store Schema
  • Hands-on exercise

Managing Customer Identity

  • Discovering Customer Identity
  • Creating a Lite Registration
  • Hands-on exercise
  • Creating Full Registration Accounts
  • Hands-on Exercises
  • Managing Screenset and Workflows
  • Discovering Authentication Security Options
  • Developing and Debugging Applications
  • Reacting to identity events in real time
  • Hands-on exercise

Using REST APIs to deliver Identity flows

  • Utilizing REST APIs
  • Hands-on exercise

Exploring Authentication Methods

  • Utilizing Social Login to Register and Login
  • Implementing the Phone Number Login Authentication Option
  • Implementing Email One-Time-Passcode and Magic Link Login
  • Applying RBA rules in the Console
  • Hands-on exercise

Exploring Advanced Authentication Methods

  • Certificate Provisioning Configuration
  • Exploring the Push Authentication Option
  • Exploring FIDO Authentication
  • Setting up Site Groups and Single Sign On SSO
  • Exploring Global Access

Managing Customer Consent

  • Discover Customer Consent Regulations
  • Managing the SAP Customer Consent Regulations
  • Discover SAP Customer Consent Version Control
  • Managing Consent Interactions Using the Consent Vault
  • Configuring the Self-Service Preference Center
  • Hands-on exercises

Using Extensibility Solutions

  • Configuring Webhooks
  • Configuring Extensions
  • Defining JavaScript Parameters
  • Hands-on exercises

Managing Identity Exchange

  • Discovering the SAP Customer Profile
  • Utilizing GConnectors
  • Configuring Dataflows and Components
  • Ensuring Compliance Using Dataflows
  • Hands on exercises

Managing Federation

  • Defining Federation
  • Configuring SAML
  • Configuring OpenID Connect (OIDC)
  • Utilizing JSON Web token (JWT)
  • Hands- on exercises

Integrating Mobile Apps

  • Exploring Mobile SDK Development Options
  • Implementing Android SDK
  • Implementing iOS SDK
  • Configuring Mobile Session Management

Implementing SAP Customer Data Cloud B2B

  • Exploring the B2B Capabilities
  • Configuring B2B Org Setup
  • Hands-on exercise
  • Configuring authorization setup
  • Hands-on exercise
  • Implementing Org Management
  • Hands-on exercise
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Schedule

1 options available

  • Apr 1, 2026 - Apr 3, 2026 (3 days)
    Live Virtual | 9:30AM – 5:30PM EDT
    Language English
    Select from 1 options below
    Live Virtual |9:30AM – 5:30PM EDT
    Live Virtual | 9:30AM – 5:30PM EDT
    Enroll
    Enroll Add to quote
    Promo Code: FROSTBYTE

FAQ

Does the course schedule include a Lunchbreak?

Classes typically include a 1-hour lunch break around midday. However, the exact break times and duration can vary depending on the specific class. Your instructor will provide detailed information at the start of the course.

What languages are used to deliver training?

Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.

What does GTR stand for?

GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.

Does Ascendient Learning deliver group training?

Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.

What does vendor-authorized training mean?

As a vendor-authorized training partner, we offer a curriculum that our partners have vetted. We use the same course materials and facilitate the same labs as our vendor-delivered training. These courses are considered the gold standard and, as such, are priced accordingly.

Is the training too basic, or will you go deep into technology?

It depends on your requirements, your role in your company, and your depth of knowledge. The good news about many of our learning paths, you can start from the fundamentals to highly specialized training.

How up-to-date are your courses and support materials?

We continuously work with our vendors to evaluate and refresh course material to reflect the latest training courses and best practices.

Are your instructors seasoned trainers who have deep knowledge of the training topic?

Ascendient Learning instructors have an average of 27 years of practical IT experience and have also served as consultants for an average of 15 years. To stay current, instructors spend at least 25 percent of their time learning new, emerging technologies and courses.

Do you provide hands-on training and exercises in an actual lab environment?

Lab access is dependent on the vendor and the type of training you sign up for. However, many of our top vendors will provide lab access to students to test and practice. The course description will specify lab access.

Will you customize the training for our company’s specific needs and goals?

We will work with you to identify training needs and areas of growth.  We offer a variety of training methods, such as private group training, on-site of your choice, and virtually. We provide courses and certifications that are aligned with your business goals.

How do I get started with certification?

Getting started on a certification pathway depends on your goals and the vendor you choose to get certified in. Many vendors offer entry-level IT certification to advanced IT certification that can boost your career. To get access to certification vouchers and discounts, please contact info@ascendientlearning.com.

Will I get access to content after I complete a course?

You will get access to the PDF of course books and guides, but access to the recording and slides will depend on the vendor and type of training you receive.

How do I request a W9 for Ascendient Learning?

View our filing status and how to request a W9.

Reviews

the class/lecture was amazing and very easy to understand and was in detail.

Thorough explanations by the instructor along guide and practical training sim of software.

They were very good. They made sure everyone was able to get into the training and got all of the material needed for class.

Great and very intuitive. Better than the traditional hit the wrong button/lose points.

Very good couse and again we would like to see more videos on removing FRUs