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SAP Commerce Cloud Business User Training

Skills Gained This course will prepare you to: -describe and identify SAP Commerce Cloud features and user interfaces from a functional perspective. Who Can Benefit Business Analyst Functional...

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View Full Schedule Train Your Team
$2,760 USD
Duration 3 days
Course Code C4H320-v051
Available Formats Classroom, Virtual

Upcoming Course Dates

  • Apr 20, 2026 - Apr 22, 2026 (3 days)
    Live Virtual | 9:30AM – 5:30PM EDT
    Language English
    Select from 1 options below
    Live Virtual |9:30AM – 5:30PM EDT
    Live Virtual | 9:30AM – 5:30PM EDT
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  • Nov 23, 2026 - Nov 25, 2026 (3 days)
    Live Virtual | 9:30AM – 5:30PM EST
    Language English
    Select from 1 options below
    Live Virtual |9:30AM – 5:30PM EST
    Live Virtual | 9:30AM – 5:30PM EST
    Enroll
    Enroll Add to quote
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Overview

Skills Gained

  • This course will prepare you to:
       -describe and identify SAP Commerce Cloud features and user interfaces from a functional perspective.

Who Can Benefit

  • Business Analyst
  • Functional Consultant
  • Project Manager
  • End User
  • QA manager
  • Tester

Prerequisites

  • Essential:
       -Fundamental understanding of web technologies and e-commerce concepts

Course Details

Course Content

  • Overview
  • Product Content Management
       -Catalogs & Products
       -Backoffice Product Cockpit
       -Catalogs, Categories, Products
       -Catalog Management
       -Product Modeling
       -Classification
       -Product Variants
       -(Exercise) Product Content Management
  • Web Content Management
       -SAP Commerce Cloud, Composable Storefront
       -CMS Overview
       -Site Management & Page Templates
       -SmartEdit
       -(Exercise) CMS
       -Personalization
       -(Exercise) Personalization
  • Commerce Module
       -Search
       -(Exercise) Search
       -Pricing
       -Cart Features & Checkout Types
       -Promotions & Coupons
       -(Exercise) Promotions & Coupons
  • Order Management Module
       -Basic OM Related Features
       -Order Management Services Module
       -Open Payment Framework
  • Customer Support
       -Overview
       -Customer Management
       -Customer Cart
       -Order Cancellations & Returns
       -Customer Service Module
       -Fraud Detection
       -(Exercise) Customer Support
  • B2B Commerce
       -Account Management
       -Organization Management
       -Catalog, Pricing & Stock
       -Ordering & Checkout
       -PunchOut Support
       -(Exercise) B2B Commerce
  • Integrations
       -General Introduction
       -Internal Integration Solutions
       -External Integration Solutions
       -How to Choose?
  • Essential Foundations
       -Architecture
       -Security
       -Automation (CronJobs)
       -Validation Framework
       -ImpEx
       -Workflows & Collaboration
       -(Exercise) Foundation – Workflows
  • Good to Know
       -Licensing & Versioning
       -Deployment & Maintenance
       -SAP Commerce Cloud (in the Public Cloud)
       -AI for Commerce
       -Industry-Specific Accelerators
       -GDPR
       -Webography

Notes

  • The course contains a set of exercises corresponding to each introduced course content. All the exercises can only be performed in a pre- configured SAP Virtual Machine (aka. SAP VM). Details about how to connect to the SAP VMs will be introduced on the first day of the course.

Course based on software release

  • SAP Commerce Cloud 2211
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View Full Schedule

Schedule

2 options available

  • Apr 20, 2026 - Apr 22, 2026 (3 days)
    Live Virtual | 9:30AM – 5:30PM EDT
    Language English
    Select from 1 options below
    Live Virtual |9:30AM – 5:30PM EDT
    Live Virtual | 9:30AM – 5:30PM EDT
    Enroll
    Enroll Add to quote
  • Nov 23, 2026 - Nov 25, 2026 (3 days)
    Live Virtual | 9:30AM – 5:30PM EST
    Language English
    Select from 1 options below
    Live Virtual |9:30AM – 5:30PM EST
    Live Virtual | 9:30AM – 5:30PM EST
    Enroll
    Enroll Add to quote

FAQ

Does the course schedule include a Lunchbreak?

Classes typically include a 1-hour lunch break around midday. However, the exact break times and duration can vary depending on the specific class. Your instructor will provide detailed information at the start of the course.

What languages are used to deliver training?

Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.

What does GTR stand for?

GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.

Does Ascendient Learning deliver group training?

Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.

What does vendor-authorized training mean?

As a vendor-authorized training partner, we offer a curriculum that our partners have vetted. We use the same course materials and facilitate the same labs as our vendor-delivered training. These courses are considered the gold standard and, as such, are priced accordingly.

Is the training too basic, or will you go deep into technology?

It depends on your requirements, your role in your company, and your depth of knowledge. The good news about many of our learning paths, you can start from the fundamentals to highly specialized training.

How up-to-date are your courses and support materials?

We continuously work with our vendors to evaluate and refresh course material to reflect the latest training courses and best practices.

Are your instructors seasoned trainers who have deep knowledge of the training topic?

Ascendient Learning instructors have an average of 27 years of practical IT experience and have also served as consultants for an average of 15 years. To stay current, instructors spend at least 25 percent of their time learning new, emerging technologies and courses.

Do you provide hands-on training and exercises in an actual lab environment?

Lab access is dependent on the vendor and the type of training you sign up for. However, many of our top vendors will provide lab access to students to test and practice. The course description will specify lab access.

Will you customize the training for our company’s specific needs and goals?

We will work with you to identify training needs and areas of growth.  We offer a variety of training methods, such as private group training, on-site of your choice, and virtually. We provide courses and certifications that are aligned with your business goals.

How do I get started with certification?

Getting started on a certification pathway depends on your goals and the vendor you choose to get certified in. Many vendors offer entry-level IT certification to advanced IT certification that can boost your career. To get access to certification vouchers and discounts, please contact info@ascendientlearning.com.

Will I get access to content after I complete a course?

You will get access to the PDF of course books and guides, but access to the recording and slides will depend on the vendor and type of training you receive.

How do I request a W9 for Ascendient Learning?

View our filing status and how to request a W9.

Reviews

Easy to use and exactly what I was looking for. Value for money was exceptional.

Thank Tech Data for sponsoring this course you really take care of your partners.

the interface was super easy to use and the instructions to get ready for the course was also very simple and easy to understand.

Very good couse and again we would like to see more videos on removing FRUs

Course was great and informative. The instructor had a good flow and was very personable.