PingOne Administration

Chapter 1: Introducing PingOne

Summarize PingOne capabilities and key features, describe PingOne support resources, and create a new PingOne environment.

Lesson 1: Providing an Overview of PingOne

Summarize PingOne capabilities and key features:

• Describe PingOne as a cloud-based IDaaS solution
• Describe PingOne environment solutions
• Create a new environment

Lesson 2: Introducing Ping Identity Support Resources

Describe PingOne support resources:

• Locate Ping Identity support resources

Chapter 2: Managing Users

Demonstrate administration of PingOne user populations, user roles, attributes, and groups.

Lesson 1: Managing Users and Populations

Describe how to manage users in PingOne, including how to create populations and add individual users:

• Review default users
• Edit default users
• Create populations
• Create a new population
• Create new users
• Create a new user

Lesson 2: Managing User Roles, Attributes, and Groups

Create a new population and new users:

• Manage user roles
• Assign roles to users
• Understand user attributes
• Manage user attributes
• Manage user groups
• Manage user group memberships

Chapter 3: Defining Application Integration

Demonstrate integration and troubleshooting of PingOne applications.

Lesson 1: Describing the Supported Federation Protocols

Understand the various identity federation protocols used within PingOne:

• Understand federation protocols
• Add an application from the catalog
• Understand SAML2
• Add a custom SAML2 application
• Understand OAuth2
• Understand OIDC
• Add a custom OIDC application
• Administer the Application Portal

Lesson 2: Troubleshooting Common PingOne Issues

Describe common issues that occur in PingOne, troubleshooting steps, and best practices:

• Describe authentication failures
• Define SSO failures
• Describe attribute mapping errors
• Determine certificate issues
• Define group membership issues
• Describe application integration issues
• Define gateway access issues
• Describe best practices

Chapter 4: Configuring Access Control

Demonstrate how to use access control policies within PingOne.

Lesson 1: Managing Authentication Policies

Describe how to create and manage authentication policies in PingOne:

• Describe authentication policies
• Create an authentication policy

Lesson 2: Managing Password Policies

Describe how to manage password policies in PingOne:

• Define password policies
• Edit a password policy

Lesson 3: Using Additional Authentication Methods

Describe how to create and manage authentication methods used in PingOne policies:

• Describe MFA and FIDO policies
• Create an MFA policy
• Create a FIDO policy

Chapter 5: Managing the Identity Lifecycle

Describe how to manage the process of establishing a person’s identity and then using this identity in later transactions within PingOne.

Lesson 1: Managing User Onboarding

Discuss the initial stages of the identity lifecycle within PingOne, and describe how new user accounts are created and made ready for access:

• Onboard users
• Create users manually

Lesson 2: Understanding User Provisioning

Explain how PingOne automates the management of user access to applications, building upon the user identities created during onboarding:

• Provision users

Lesson 3: Understanding User Maintenance

Describe how to manage the user maintenance capabilities in PingOne:

• Administer user accounts
• Manage a user account

Lesson 4: Managing User Offboarding

Understand the critical process of user offboarding within PingOne:

• Offboard users

Lesson 5: Monitoring and Reporting

Explain the importance of monitoring and reporting within PingOne:

• Monitor activity and view reports

Chapter 6: Troubleshooting and Best Practices

Demonstrate troubleshooting techniques and best practices within PingOne.

Lesson 1: Managing the Troubleshooting Process

Summarize the troubleshooting process and common techniques within PingOne:

• Introduce the troubleshooting process
• Understand common troubleshooting techniques

Lesson 2: Reviewing Best Practices

Summarize PingOne administration best practices:

• Maintain a healthy PingOne environment