When does class start/end?
Class hours may vary, please reach out to contact@ascendientlearning.com if you have any questions.
PingOne Administration
This course gives learners the tools to get started with PingOne Administration. It covers initial setup tasks, including creating and managing PingOne environments, application integration, and...
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$2,250 USD
Duration
2 days
Course Code
P1-400
Available Formats
Classroom, Virtual
Overview
This course gives learners the tools to get started with PingOne Administration. It covers initial setup tasks, including creating and managing PingOne environments, application integration, and customization. This course also provides information on most common administration tasks, including user and group management, managing access policies, best practices, and troubleshooting of common issues.
Skills Gained
Upon completion of this course, you should be able to:
- Describe capabilities and key features of PingOne and its associated services
- Access PingOne support resources
- Create a new PingOne environment
- Administrate PingOne user populations, user roles, attributes, and groups
- Describe application integration technologies and concepts
- Integrate applications into PingOne
- Describe common application integration issues and repair methodologies
- Describe access policies in PingOne
- Perform common PingOne policy management tasks
- Describe security best practices in PingOne
- Describe tools and techniques available for monitoring and auditing user activities
- Describe lifecycle management concepts, techniques, and best practices
- Create provisioning and de-provisioning workflows
- Describe and implement identity governance and compliance measures within PingOne
- Describe common troubleshooting techniques within PingOne
- Describe administration and management best practices within PingOne
Who Can Benefit
The target audiences for this course include:
- PingOne Administrators
- System Integrators
- System Consultants
- System Architects
- System Developers
Prerequisites
Completion of the following courses available at: https://backstage.forgerock.com/university/ping/on-demand/category/PING
- PingOne Fundamentals
- Introduction to PingOne MFA
- Getting Started With PingOne MFA
- Getting Started With PingOne SSO
- (Optional) Introduction to PingOne DaVinci
Course Details
Chapter 1: Introducing PingOne
Summarize PingOne capabilities and key features, describe PingOne support resources, and create a new PingOne environment.
Lesson 1: Providing an Overview of PingOne
Summarize PingOne capabilities and key features:
- Describe PingOne as a cloud-based IDaaS solution
- Describe PingOne environment solutions
- Create a new environment
Lesson 2: Introducing Ping Identity Support Resources
- Explore product documentation, and use cases.
- Locate Ping Identity support resources
Chapter 2: User Management
Demonstrate administration of PingOne user populations, user roles, attributes, and groups.
Lesson 1: User Populations
Create a new population and new users:
- Review Default Users
- Create a New Population
- Create New Users
Lesson 2: User Roles, Attributes, & Groups
Discuss and practice management of user roles, attributes, & groups:
- (Demo/Lab) User Roles, Attributes, & Groups
- Assigning Roles to Users
- User Attributes
- Group Management
Chapter 3: Application Integration
Discuss application integration technologies and concepts and practice the common integration techniques. Discuss common integration issues and practice repair methodologies.
Lesson 1: Understanding Federation Protocols
Discuss application integration technologies and concepts:
- SAML
- OAuth
- OIDC
- Lesson 2: Integrating Applications With PingOne
- Practice common application integration techniques:
- (Demo/Lab) Application Integration
- Add an Application From the Catalog
- Add a Custom Application
- Configuring Single Sign-on for Applications
- Configure the Application Portal
Lesson 3: Troubleshooting Common Application Integration Issues
Discuss common application integration issues:
- Authentication Failures
- SSO Failures
- Attribute Mapping Errors
- Service Provider (SP) Configuration Issues
- Identity Provider (IdP) Configuration Issues
- Certificate Expiry or Invalid Certificates
- Access Control Issues
- Application Integration Errors
- User Provisioning and Deprovisioning Problems
- About Logging and Monitoring
Lesson 4: Repairing Broken Apps
Practice common application repair methodologies:
- (Demo/Lab) Repairing Applications
- Repair Broken App (SSO Problem/Incorrect Redirection URL)
- Repair Broken App (Access Control Issue/Incorrect Group Membership)
- Repair Broken App (Attribute Mapping Error/Missing User Info)
Chapter 4: Access Control
Discuss access policies in PingOne and practice the common policy management tasks. Discuss security best practices in PingOne. Discuss tools and techniques available for monitoring and auditing user activities.
Lesson 1: Implementing Access Policies in PingOne
Discuss access policies in PingOne and practice the common policy management tasks:
- (Demo/Lab) Policy Management
- Edit An Authentication Policy
- Create An Authentication Policy
- Edit A Password Policy
Lesson 2: Ensuring Security Best Practices in PingOne
Discuss security best practices in PingOne.
Lesson 3: Monitoring and Auditing User Activities
Discuss tools and techniques available for monitoring and auditing user activities.
Chapter 5: Identity Lifecycle Management
Discuss lifecycle management concepts, techniques, and best practices. Practice user lifecycle management processes within PingOne. Discuss and practice identity governance concepts and common compliance measures.
Lesson 1: Managing the Lifecycle of Identities in PingOne
Discuss lifecycle management concepts:
- User Onboarding
- User Provisioning
- User Maintenance
- User Offboarding
- Identity Governance and Compliance
- Monitoring and Reporting
Lesson 2: Create Provisioning & De-provisioning Workflows
Discuss and practice the automation of user lifecycle management processes via provisioning and de-provisioning workflows:
- (Demo/Lab) Provisioning & De-Provisioning Workflows
- Create a Provisioning Workflow
- Create a De-Provisioning Workflow
Lesson 3: Implementing Identity Governance and Compliance Measures
Discuss and practice identity governance concepts, common compliance measures, and their implementation within PingOne:
- Define Identity Governance Policies
- Configure Access Controls
- Implement Segregation of Duties (SoD)
- Enforce Least Privilege Access
- Automate Access Reviews and Certifications
- Monitor User Activities and Access Requests
- Enforce Password Policies and Multi-Factor Authentication (MFA)
- Maintain Compliance Reporting and Auditing
- Training and Awareness
Chapter 6: Troubleshooting and Best Practices
Discuss common troubleshooting techniques and administration and management best practices within PingOne.
Lesson 1: Common Troubleshooting Techniques for PingOne
Discuss common troubleshooting techniques within PingOne:
- Check System Status
- Review Logs and Error Messages
- Verify Configuration Settings
- Test Authentication and Authorization
- Validate Application Integrations
- Troubleshoot Access Issues
- Monitor Performance Metrics
- Engage Support Resources
- Implement Temporary Workarounds
- Document and Learn
Lesson 2: Best Practices for Maintaining a Healthy PingOne Environment
Discuss common administration and management best practices within PingOne:
- Regularly Review User Accounts
- Implement Access Reviews
- Enforce Password Policies
- Monitor and Audit User Activities
- Regularly Update and Patch
- Review and Optimize Configurations
- Document Configurations & Procedures
- Implement Role-Based Access Controls (RBAC)
- Regular Training and Awareness
Schedule
4 options available
-
Feb 5, 2026 - Feb 6, 2026 (2 days)
Live Virtual | 9:00AM – 5:00PM EST Language English Select from 1 options below Live Virtual |9:00AM – 5:00PM EST- Enroll
- Enroll Add to quote
-
Mar 19, 2026 - Mar 20, 2026 (2 days)
Live Virtual | 9:00AM – 5:00PM EDT Language English Select from 1 options below Live Virtual |9:00AM – 5:00PM EDT- Enroll
- Enroll Add to quote
-
May 14, 2026 - May 15, 2026 (2 days)
Live Virtual | 9:00AM – 5:00PM EDT Language English Select from 1 options below Live Virtual |9:00AM – 5:00PM EDT- Enroll
- Enroll Add to quote
-
Jun 11, 2026 - Jun 12, 2026 (2 days)
Live Virtual | 9:00AM – 5:00PM EDT Language English Select from 1 options below Live Virtual |9:00AM – 5:00PM EDT- Enroll
- Enroll Add to quote
FAQ
Does the course schedule include a Lunchbreak?
Classes typically include a 1-hour lunch break around midday. However, the exact break times and duration can vary depending on the specific class. Your instructor will provide detailed information at the start of the course.
What languages are used to deliver training?
Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.
What does GTR stand for?
GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.
How do I find an Ascendient Learning training location?
We have training locations across the United States and Canada - View a complete list of classroom training locations.
Which delivery formats are available?
At Ascendient Learning, we offer training that is Instructor-Led, Online, Virtual, and Self-Paced.
Does Ascendient Learning deliver group training?
Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.
What does vendor-authorized training mean?
As a vendor-authorized training partner, we offer a curriculum that our partners have vetted. We use the same course materials and facilitate the same labs as our vendor-delivered training. These courses are considered the gold standard and, as such, are priced accordingly.
Is the training too basic, or will you go deep into technology?
It depends on your requirements, your role in your company, and your depth of knowledge. The good news about many of our learning paths, you can start from the fundamentals to highly specialized training.
How up-to-date are your courses and support materials?
We continuously work with our vendors to evaluate and refresh course material to reflect the latest training courses and best practices.
Are your instructors seasoned trainers who have deep knowledge of the training topic?
Ascendient Learning instructors have an average of 27 years of practical IT experience and have also served as consultants for an average of 15 years. To stay current, instructors spend at least 25 percent of their time learning new, emerging technologies and courses.
Do you provide hands-on training and exercises in an actual lab environment?
Lab access is dependent on the vendor and the type of training you sign up for. However, many of our top vendors will provide lab access to students to test and practice. The course description will specify lab access.
Will you customize the training for our company’s specific needs and goals?
We will work with you to identify training needs and areas of growth. We offer a variety of training methods, such as private group training, on-site of your choice, and virtually. We provide courses and certifications that are aligned with your business goals.
How do I get started with certification?
Getting started on a certification pathway depends on your goals and the vendor you choose to get certified in. Many vendors offer entry-level IT certification to advanced IT certification that can boost your career. To get access to certification vouchers and discounts, please contact info@ascendientlearning.com.
Will I get access to content after I complete a course?
You will get access to the PDF of course books and guides, but access to the recording and slides will depend on the vendor and type of training you receive.
How do I request a W9 for Ascendient Learning?
View our filing status and how to request a W9.
Reviews
Provided good amount of material and a great instructor to teach the material.
Very good material, the instructor was clear explaining the topics, and the labs were easy to follow it.
The format of the class was concise. I learned new skills to use at my workplace.
The training was great . But i expected some of the Networking concepts would be covered in this certification .
Instructor was great, course was mostly very good except for too much focus on pricing
