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Class hours may vary, please reach out to contact@ascendientlearning.com if you have any questions.
Workspace ONE UEM: Administration and Operations
Delivered by an Omnissa Certified Instructor, the Workspace ONE UEM Administration and Operations course teaches IT professionals how to effectively manage, secure, and optimize enterprise devices...
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$4,250 USD
Duration
5 days
Course Code
EDU-WS1UEMAO
Available Formats
Classroom, Virtual
Overview
Delivered by an Omnissa Certified Instructor, the Workspace ONE UEM Administration and Operations course teaches IT professionals how to effectively manage, secure, and optimize enterprise devices using Workspace ONE UEM.
Skills Gained
- Explain the core capabilities and value of Workspace ONE UEM in enterprise device management.
- Design and implement secure device enrollment workflows for multiple platforms.
- Integrate directory and identity services to enable authentication and access control.
- Configure and manage conditional access policies to protect corporate resources.
- Deploy and manage applications across diverse device types and operating systems.
- Create and apply advanced device profiles and configuration policies.
- Automate administrative workflows using Freestyle Orchestrator.
- Implement modern management practices for Windows devices.
- Apply best practices for managing Apple and Android devices in enterprise environments.
- Explain and configure common Workspace ONE enterprise integrations.
- Securely deploy configurations to devices managed by Workspace ONE UEM.
- Deploy and manage applications to Workspace ONE UEM managed devices.
- Analyze a Workspace ONE UEM deployment.
- Explain how to enable email access on devices.
- Discuss strategies to maintain environment and device fleet health.
- Troubleshoot and resolve basic issues related to devices, applications, and policies.
Who Can Benefit
Intermediate to advanced practitioners that manage and secure enterprise devices in their environment.
Prerequisites
Recommended:
- A working knowledge of Workspace ONE UEM
- A background in End-User Computing
- Completed Workspace ONE UEM Deploy and Manage course
Course Details
Technical Requirements
- Bring a full-size laptop.
- A secondary device is recommended for reading and lab materials, which are only delivered electronically.
- Please ensure you have the US keyboard mapping added to your devices.
Course introduction
- Introductions and course logistics
- Course objectives
Workspace ONE foundations
- Navigating and customizing the console
- Workspace ONE UEM console foundations
- Workspace ONE Hub Services
- Workspace ONE UEM accounts
Workspace ONE architecture
- Workspace ONE & modern SaaS architecture
- Workspace ONE UEM architecture
- Additional Workspace ONE components
- Workspace ONE example use cases
Directory services and identity management
- Identity management – Direct integration vs. Omnissa Identity service
- Direct integration Directory services UEM
- Identity management in Omnissa Access
- Identity management with Omnissa Identity service
- Enterprise Federation for Administrator Access in Omnissa Connect
- Integrating Omnissa Access with Workspace ONE UEM for Hub services and secure authentication
Access integration, policies and conditional access
- Omnissa Access overview
- Authentication methods in Access
- Federate resources for SSO
- Access policies and conditional access
Application management
- Applications overview
- Public applications
- Internal applications
- Purchased applications
- Software distribution management
- Workspace ONE SDK
Profiles and policies – basics and beyond
- Describe the benefits of using profiles
- Identify the various profile types
- Identify platform-specific profile payloads
- Explain how to create and deploy profiles in the workspace ONE UEM console
Scripting and automation with Freestyle Orchestrator
- Introduction to Freestyle Orchestrator
- Components of a Freestyle workflow in Workspace ONE UEM
- Workflow creation process in Workspace ONE UEM
- Troubleshooting a workflow in Workspace ONE UEM
- Components of a Freestyle workflow in Omnissa Intelligence
Modern management for Windows – Part 1
- Getting started with Windows management
- Provisioning, enrolling, and onboarding
- Policy configuration
Modern management for Windows – Part 2
- Windows updates
- Windows apps
- Analytics and troubleshooting
Apple Device Management – Part 1
- Apple management in Workspace ONE UEM
- Introduction to Apple services
- Integrating Apple Business Manager with Workspace ONE UEM
- Automated Device Enrollment
- App and content deployment with VPP
- Profiles for Apple Devices
- Declarative Device Management
- Creating a profile in Workspace ONE
Apple Device Management – Part 2
- Scripts and sensors with the Intelligent Hub
- Intelligent Hub hubcli
- Introduction to macOS and iOS updates
- OS update management in Workspace ONE UEM
- Device Updates dashboard
- Software Update Enforcement
- OS updates with Intelligent Hub hubcli
Android Enterprise deep dive
- Android Device Management Modes
- Android Enterprise (Custom DPC & AMAPI)
- Profile and device compliance
- Productivity Application & Application Management
- Operating System update, Freestyle Orchestrator and troubleshooting
Omnissa Intelligence
- What is Omnissa Intelligence and terminology overview
- Easiest point of entry – the Marketplace
- Customizing the environment - Dashboards & Data Explorer deep dive
- Omnissa Horizon Operations overview – virtual apps and desktops
- Omnissa Intelligence Experience Management deep dive
- Keeping an eye on safety – Workspace Security
- Working with others – Integrations
- Finishing the puzzle – overview recap
Security, Compliance, and Zero Trust
- Introduction to Zero Trust with Omnissa
- Compliance Policies
- Mobile Threat Defense overview
- Tunnel for Secure Access to resources
- Zero Trust Compliance integrations
Workspace ONE UEM API
- Workspace ONE API Overview
- Using the Workspace ONE UEM API
- Using the Omnissa Access API
- Using the Omnissa Intelligence API
Troubleshooting and diagnostics – Part 1
- General troubleshooting guidance
- Core and integration components topology
- Workspace ONE UEM log files
- AirWatch Cloud Connector
- Directory Services integration
- Certificate Authority integration
- Omnissa Access and Hub Services integration
Troubleshooting and diagnostics – Part 2
- Endpoint topology overview
- Tools and resources for troubleshooting
- Workspace ONE Assist
- Troubleshooting common issues
Schedule
1 options available
-
May 18, 2026 - May 22, 2026 (5 days)
Live Virtual | 10:00AM – 6:00PM EDT Language English Select from 1 option(s) below Live Virtual |10:00AM – 6:00PM EDT- Enroll
- Enroll Add to quote
Promo Code: FROSTBYTE
FAQ
Does the course schedule include a Lunchbreak?
Classes typically include a 1-hour lunch break around midday. However, the exact break times and duration can vary depending on the specific class. Your instructor will provide detailed information at the start of the course.
What languages are used to deliver training?
Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.
What does GTR stand for?
GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.
How do I find an Ascendient Learning training location?
We have training locations across the United States and Canada - View a complete list of classroom training locations.
Which delivery formats are available?
At Ascendient Learning, we offer training that is Instructor-Led, Online, Virtual, and Self-Paced.
Does Ascendient Learning deliver group training?
Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.
What does vendor-authorized training mean?
As a vendor-authorized training partner, we offer a curriculum that our partners have vetted. We use the same course materials and facilitate the same labs as our vendor-delivered training. These courses are considered the gold standard and, as such, are priced accordingly.
Is the training too basic, or will you go deep into technology?
It depends on your requirements, your role in your company, and your depth of knowledge. The good news about many of our learning paths, you can start from the fundamentals to highly specialized training.
How up-to-date are your courses and support materials?
We continuously work with our vendors to evaluate and refresh course material to reflect the latest training courses and best practices.
Are your instructors seasoned trainers who have deep knowledge of the training topic?
Ascendient Learning instructors have an average of 27 years of practical IT experience and have also served as consultants for an average of 15 years. To stay current, instructors spend at least 25 percent of their time learning new, emerging technologies and courses.
Do you provide hands-on training and exercises in an actual lab environment?
Lab access is dependent on the vendor and the type of training you sign up for. However, many of our top vendors will provide lab access to students to test and practice. The course description will specify lab access.
Will you customize the training for our company’s specific needs and goals?
We will work with you to identify training needs and areas of growth. We offer a variety of training methods, such as private group training, on-site of your choice, and virtually. We provide courses and certifications that are aligned with your business goals.
How do I get started with certification?
Getting started on a certification pathway depends on your goals and the vendor you choose to get certified in. Many vendors offer entry-level IT certification to advanced IT certification that can boost your career. To get access to certification vouchers and discounts, please contact info@ascendientlearning.com.
Will I get access to content after I complete a course?
You will get access to the PDF of course books and guides, but access to the recording and slides will depend on the vendor and type of training you receive.
How do I request a W9 for Ascendient Learning?
View our filing status and how to request a W9.
Reviews
Easy to use and exactly what I was looking for. Value for money was exceptional.
Courseware was effective but would like to have some PDF material on BPML and XPATH
Great training it covered the most importan topics if GitHub copilot with good explanation and good labs.
Fantastic and great training. Tons of hands-on labs to really make you understand the material being thought.
Great class I learned a great deal from the material. There would seem to a large amount that I need to learn about.
