8618  Reviews star_rate star_rate star_rate star_rate star_half

Horizon® 8: Administration and Operations

Delivered by an Omnissa Certified Instructor, the Horizon 8: Administration and Operations course teaches IT professionals to effectively manage desktops and users with Horizon Console. Learners will...

Read More
Duration 5 days
Course Code EDU-HAO
Available Formats Classroom

Overview

Delivered by an Omnissa Certified Instructor, the Horizon 8: Administration and Operations course teaches IT professionals to effectively manage desktops and users with Horizon Console. Learners will also gain practical skills to optimize performance and troubleshoot common issues.

Skills Gained

  • Understand the architecture and components of Omnissa Horizon 8.
  • Build and optimize Windows and Linux images for virtual desktop deployment.
  • Create and manage Instant Clone and Full Clone desktop pools.
  • Configure and manage Remote Desktop Services (RDS) farms and application pools.
  • Administer user entitlements and access permissions for desktops and applications.
  • Customize pool settings to meet performance, security, and user experience requirements.
  • Deliver use cases such as persistent/non-persistent desktops, remote apps, and complex scenarios.
  • Use Omnissa OS Optimization Tool (OSOT) to optimize desktop images.
  • Monitor and analyze the Horizon environment using the helpdesk console and performance monitoring tool.
  • Perform basic troubleshooting across Horizon, App Volumes, and DEM components.
  • Identify and resolve common issues related to connectivity, performance, and user experience.
  • Review the architecture and operational components of App Volumes.
  • Create, assign, and manage Application Packages and Writable Volumes.
  • Integrate App Volumes with Horizon desktop pools for dynamic application on-demand delivery.
  • Troubleshoot common App Volumes issues related to provisioning, assignment, and performance.
  • Understand the role of DEM in user environment personalization and policy enforcement.
  • Create and manage Application Personalization settings
  • Create and manage user and computer environment settings, including focusing on the top 5 DEM use cases.
  • Apply condition sets and policies for contextual user experience.
  • Troubleshoot DEM configurations and user profile issues.

Who Can Benefit

Intermediate to advanced practitioners that manage, optimize and troubleshoot enterprise desktops and applications in their environment.

Prerequisites

Recommended:

  • A working knowledge of Horizon 8
  • A background in End-User Computing
  • Completed Horizon 8 Deploy and Manage course

Course Details

Technical requirements

  • Bring a full-size laptop.
  • A secondary device is recommended for reading and lab materials, which are only delivered electronically.
  • Please ensure you have the US keyboard mapping added to your devices.

Course introduction

  • Introductions and course logistics
  • Course objectives

Introduction to Omnissa Horizon 8

  • Review Horizon 8 architecture
  • Understanding Roles and Privileges in Horizon 8

Navigating the Horizon Console

  • Horizon Console
  • Horizon Help Desk Tool
  • Horizon Performance Tracker
  • Working with Role-Based Delegation Administration

Horizon Agent

  • Introduction to the Horizon Agent
  • Securing Horizon connections
  • Installation and configuration options
  • Horizon Agent and Remote Desktop Features

Horizon Client

  • Introduction to Horizon Client
  • Install and configure
  • Horizon Client settings
  • Horizon Client connectivity and security
  • Horizon Client features

Creating the Windows Desktop Image

  • Build a Windows Desktop Image
  • Preparation for Image Build
  • Agents
  • Optimizing the Windows Image
  • Understand Templates and Snapshots

Preparing Virtual Desktop Pools

  • Overview of Windows virtual desktop pools
  • Pool creation process workflows
  • Pool administration tasks

Horizon Remote Desktop Session Host Services

  • Introduction to RDS Desktop and Application Pools
  • How Does RDS Works
  • Creating the RDS Application and Desktop Pools
  • Remote Desktop Services Host Manual Farms
  • Accessing and Configuring RDS Pools
  • Remote Desktop Services Host Automated Farms
  • Horizon Remote Desktop Services Load Balancing

Creating Linux Virtual Desktops

  • Linux Deployment Overview
  • Linux Machine Preparation
  • Working with the Easy Setup Tool

Update images and pools

  • Upgrading a Golden Image
  • Upgrading a virtual desktop pool

Introduction to monitoring, logs, and troubleshooting

  • Understanding Monitoring in Horizon 8
  • Understanding Horizon 8 Logs
  • Introduction to Troubleshooting

Horizon connection troubleshooting

  • Understanding Horizon connections
  • Horizon connections load balancing
  • Troubleshooting Horizon connections
  • Key ports and protocols
  • Black screen

Troubleshooting machines and desktops

  • Help Desk tool deep dive
  • Troubleshooting machines and desktops
  • Troubleshooting Linux desktops

Optimizing Windows desktops and servers

  • Why optimize a Windows image?
  • Windows OS Optimization Tool for Horizon
  • Using Automation to build optimized Windows images
  • Lab: Building a Windows image using the OS Optimization Tool for Horizon

Troubleshooting Instant Clones

  • Troubleshooting Instant Clones

Troubleshooting Horizon Client

  • Horizon Client for Windows
  • Horizon Client for Linux
  • Horizon Client for Mac
  • Horizon Web Client (HTML Access)

Troubleshooting device redirection

  • Device redirection
  • Nested RDSH redirection

Introduction to App Volumes

  • App Volumes Overview
  • App Volumes Applications and Packages
  • Understand Application Lifecycle Management
  • Writable Volumes
  • App Volumes Architecture

Capture and deliver App Volumes packages

  • Packaging Applications
  • Delivering Applications
  • Updating Applications

Introduction to Dynamic Environment Manager

  • Dynamic Environment Manager Overview
  • Explore the DEM Management Console
  • Learn about DEM Personalization
  • Learn about DEM User and Computer Environment
  • Learn about DEM Condition Sets
  • Dynamic Environment Manager Architecture

Deliver a persistent user experience with Dynamic Environment Manager

  • Explore DEM Personalization
  • Configure ADMX-Based settings, Application Blocking, and Privilege Elevation
  • Deliver the experience with Horizon Smart Policies, Condition Sets, and Triggered Tasks

Troubleshooting App Volumes and Dynamic Environment Manager

  • App Volumes troubleshooting basics
  • Dynamic Environment Manager troubleshooting basics

Schedule

FAQ

Does the course schedule include a Lunchbreak?

Classes typically include a 1-hour lunch break around midday. However, the exact break times and duration can vary depending on the specific class. Your instructor will provide detailed information at the start of the course.

What languages are used to deliver training?

Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.

What does GTR stand for?

GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.

Does Ascendient Learning deliver group training?

Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.

What does vendor-authorized training mean?

As a vendor-authorized training partner, we offer a curriculum that our partners have vetted. We use the same course materials and facilitate the same labs as our vendor-delivered training. These courses are considered the gold standard and, as such, are priced accordingly.

Is the training too basic, or will you go deep into technology?

It depends on your requirements, your role in your company, and your depth of knowledge. The good news about many of our learning paths, you can start from the fundamentals to highly specialized training.

How up-to-date are your courses and support materials?

We continuously work with our vendors to evaluate and refresh course material to reflect the latest training courses and best practices.

Are your instructors seasoned trainers who have deep knowledge of the training topic?

Ascendient Learning instructors have an average of 27 years of practical IT experience and have also served as consultants for an average of 15 years. To stay current, instructors spend at least 25 percent of their time learning new, emerging technologies and courses.

Do you provide hands-on training and exercises in an actual lab environment?

Lab access is dependent on the vendor and the type of training you sign up for. However, many of our top vendors will provide lab access to students to test and practice. The course description will specify lab access.

Will you customize the training for our company’s specific needs and goals?

We will work with you to identify training needs and areas of growth.  We offer a variety of training methods, such as private group training, on-site of your choice, and virtually. We provide courses and certifications that are aligned with your business goals.

How do I get started with certification?

Getting started on a certification pathway depends on your goals and the vendor you choose to get certified in. Many vendors offer entry-level IT certification to advanced IT certification that can boost your career. To get access to certification vouchers and discounts, please contact info@ascendientlearning.com.

Will I get access to content after I complete a course?

You will get access to the PDF of course books and guides, but access to the recording and slides will depend on the vendor and type of training you receive.

How do I request a W9 for Ascendient Learning?

View our filing status and how to request a W9.

Reviews

Course was thorough and gave a very solid grounding in the tools advertised.

the class/lecture was amazing and very easy to understand and was in detail.

Good training material and good instruction. More time needs to be provided for the lab work.

ExitCertified provided us with a great opportunity to learn more about React and in easy to follow way.

The instructor really took his time and made sure I was able to understand the concepts.