Introduction to Microsoft 365

Outline

• Describe cloud computing
  • Introduction to Microsoft Azure Fundamentals
  • Introduction to cloud computing
  • What is cloud computing
  • Describe the shared responsibility model
  • Define cloud models
  • Describe the consumption-based model
  • Module assessment
• Describe the benefits of using cloud services
  • Describe the benefits of high availability and scalability in the cloud
  • Describe the benefits of reliability and predictability in the cloud
  • Describe the benefits of security and governance in the cloud
  • Describe the benefits of manageability in the cloud
  • Module assessment
• Describe cloud service types
  • Describe Infrastructure as a Service
  • Describe Platform as a Service
  • Describe Software as a Service
  • Module assessment
• What is Microsoft 365?
  • What is Microsoft 365?
  • Describe the differences between Office 365 and Microsoft 365
  • Describe how Microsoft 365 empowers workers in this hybrid world of work
  • Describe how Microsoft 365 Copilot unlocks a new way of working
  • Module assessment
  • Summary and resources
• Describe productivity solutions of Microsoft 365
  • Describe the productivity capabilities and benefits of Microsoft 365
  • Describe how Microsoft 365 Copilot boosts productivity across Microsoft 365 Apps
  • Describe work management tools in Microsoft 365
  • Describe additional Microsoft 365 productivity apps
  • Module assessment
  • Summary and resources
• Describe collaboration solutions of Microsoft 365
  • Describe the collaboration capabilities and benefits of Microsoft 365
  • Describe how Microsoft Teams promotes collaboration and enhances teamwork
  • Describe the Microsoft Viva apps
  • Streamline content and collaboration with OneDrive and SharePoint
  • Module assessment
  • Summary and resources
• Describe the device and cloud endpoint management concepts and deployment options in Microsoft 365
  • Describe the endpoint management capabilities of Microsoft 365
  • Compare the differences of Windows 365 and Azure Virtual Desktop
  • Describe the deployment and release models for Windows-as-a-Service (WaaS)
  • Identify deployment methods and update channels for Microsoft 365 Apps
  • Module assessment
  • Summary and resources
• Describe the analytics and administrative capabilities available in Microsoft 365
  • Describe the capabilities of Viva Insights
  • Describe the capabilities of the Microsoft Copilot Dashboard
  • Describe the capabilities of the Microsoft 365 admin center and Microsoft 365 user portal
  • Describe the reports available in the Microsoft 365 admin center and other admin centers
  • Module assessment
  • Summary and resources
• Describe the function and identity types of Microsoft Entra ID
  • Describe Microsoft Entra ID
  • Describe types of identities
  • Describe hybrid identity
  • Describe external identities
  • Module assessment
  • Summary & resources
• Describe access management capabilities of Microsoft Entra
  • Describe Conditional Access
  • Describe Global Secure Access in Microsoft Entra
  • Describe Microsoft Entra roles and role-based access control (RBAC)
  • Module assessment
  • Summary & resources
• Describe threat protection with Microsoft Defender XDR
  • Describe Microsoft Defender XDR services
  • Describe Microsoft Defender for Office 365
  • Describe Microsoft Defender for Endpoint
  • Describe Microsoft Defender for Cloud Apps
  • Describe Microsoft Defender for Identity
  • Describe Microsoft Defender Vulnerability Management
  • Describe Microsoft Defender Threat Intelligence
  • Describe the Microsoft Defender portal
  • Describe Copilot integration with Microsoft Defender XDR
  • Module assessment
  • Summary and resources
• Describe the data compliance solutions of Microsoft Purview
  • Describe audit in Microsoft Purview
  • Describe eDiscovery
  • Describe Compliance Manager
  • Describe Communication Compliance
  • Describe Data Lifecycle Management
  • Describe Records Management
  • Module assessment
• Describe Microsoft’s Service Trust portal and privacy capabilities
  • Describe the offerings of the Service Trust portal
  • Describe Microsoft's privacy principles
  • Describe Microsoft Priva
  • Module assessment
  • Summary and resources
• Describe Microsoft 365 pricing, licensing, and billing options
  • Explore pricing models for Microsoft cloud services
  • Explore the billing and bill management options
  • Explore the available licensing and management options
  • Module assessment
  • Summary and resources
• Describe support offerings for Microsoft 365 services
  • Explore support options for Microsoft 365 services
  • Explain service level agreement (SLAs) concepts
  • Identify how to track the service health status
  • Explore how organizations can share feedback on Microsoft 365 services
  • Module assessment
  • Summary and resources