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Empower your workforce with Microsoft 365 Copilot Use Cases

This one-day course is composed of two parts - Getting started with Microsoft 365 Copilot and Empower your workforce with Microsoft 365 Copilot Use Cases. The first part of the course introduces you...

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$675 USD
Duration 1 day
Course Code MS-4004
Available Formats Classroom, Virtual

Overview

This one-day course is composed of two parts - Getting started with Microsoft 365 Copilot and Empower your workforce with Microsoft 365 Copilot Use Cases. The first part of the course introduces you to Copilot for Microsoft 365, examines how you can use Copilot throughout the various Microsoft 365 apps, explores best practices for using Copilot and building effective prompts, and examines how you can extend Copilot. The second part of this training content is really the heart of this course. Students perform a series of hands-on exercises involving ten Use Cases - Executives, Sales, Marketing, Finance, IT, HR, Operations, Communications, Customer Service, and Legal. These exercises focus on using Copilot in various Microsoft 365 apps (such as Word, PowerPoint, Outlook, and so on) to complete a series of common business-related tasks pertaining to each Use Case. To complete the Use Case exercises in this course, each student must have access to a Microsoft 365 subscription (BYOS) in which they're licensed to use Microsoft 365 Copilot. Each student must also have a Microsoft OneDrive account, since Copilot requires OneDrive to complete the file sharing tasks used throughout the Use Case exercises.

Audience Profile

This course is targeted towards business users who want to enhance their Microsoft 365 Copilot skills to solve business-related use case scenarios.

Course Details

Outline

  • Introduction to Microsoft 365 Copilot
    • What is Microsoft 365 Copilot?
    • Explore how Microsoft 365 Copilot works
    • Explore the core components of Microsoft 365 Copilot
    • Examine how Microsoft is committed to responsible AI
    • Module assessment
  • Explore the possibilities with Microsoft 365 Copilot
    • Compose and summarize documents with Microsoft 365 Copilot in Word
    • Summarize and draft emails with Microsoft 365 Copilot in Outlook
    • Design captivating presentations with Microsoft 365 Copilot in PowerPoint
    • Analyze and transform data with Microsoft 365 Copilot in Excel
    • Elevate productivity with Microsoft 365 Copilot in Teams
    • Empower your workflow with Microsoft 365 Copilot Chat
    • Module assessment
  • Optimize and extend Microsoft 365 Copilot
    • Examine the art and science of working with AI
    • Review best practices for using Microsoft 365 Copilot
    • Examine how to build an effective prompt
    • Review prompting best practices
    • Extend Microsoft 365 Copilot
    • Module assessment
  • Empower your workforce with Microsoft 365 Copilot: Executives Use Case
    • Exercise: Synthesize your communication insights using Microsoft 365 Copilot Chat
    • Exercise: Summarize chat and channel threads using Microsoft 365 Copilot in Teams
    • Exercise: Create a speech using Microsoft 365 Copilot in Word
    • Exercise: Create a slide presentation using Microsoft 365 Copilot in PowerPoint
    • Module assessment
  • Empower your workforce with Microsoft 365 Copilot: Sales use case
    • Exercise: Create a market research report using Microsoft 365 Copilot in Loop
    • Exercise: Create a sales presentation using Microsoft 365 Copilot in PowerPoint
    • Exercise: Prepare your meeting notes from emails using Microsoft 365 Copilot Chat
    • Exercise: Compare supplier agreements using Microsoft 365 Copilot in Word
    • Module assessment
  • Empower your workforce with Microsoft 365 Copilot: IT Use Case
    • Exercise: Create a project plan using Microsoft 365 Copilot Chat
    • Exercise: Manage IT assets using Microsoft 365 Copilot in Excel
    • Exercise: Update a technical report using Microsoft 365 Copilot in Word
    • Exercise: Draft an email based on a technical report using Microsoft 365 Copilot in Outlook
    • Module assessment
  • Empower your workforce with Microsoft 365 Copilot: Marketing Use Case
    • Exercise: Conduct market analysis using Microsoft 365 Copilot Chat
    • Exercise: Brainstorm marketing campaign ideas using Microsoft 365 Copilot in Loop
    • Exercise: Consolidate multiple marketing reports using Microsoft 365 Copilot in Word
    • Exercise: Analyze a market trend spreadsheet using Microsoft 365 Copilot in Excel
    • Module assessment
  • Empower your workforce with Microsoft 365 Copilot: Finance Use Case
    • Exercise: Draft an email to your insurance company using Microsoft 365 Copilot in Outlook
    • Exercise: Analyze a financial spreadsheet using Microsoft 365 Copilot in Excel
    • Exercise: Create a financial analysis report using Microsoft 365 Copilot in Word
    • Exercise: Summarize financial results using Microsoft 365 Copilot in Word
    • Module assessment
  • Empower your workforce with Microsoft 365 Copilot: HR Use Case
    • Exercise: Create a job description using Microsoft 365 Copilot in Word
    • Exercise: Analyze resumes and make a recommendation using Microsoft 365 Copilot in Word
    • Exercise: Create interview questions using Microsoft 365 Copilot in Loop
    • Exercise: Compose an email offer letter using Microsoft 365 Copilot in Outlook
    • Module assessment
  • Empower your workforce with Microsoft 365 Copilot: Operations use case
    • Exercise: Brainstorm project plan ideas using Microsoft 365 Copilot in Whiteboard
    • Exercise: Draft a meeting reply using Microsoft 365 Copilot in Outlook
    • Exercise: Compare reporting results using Microsoft 365 Copilot in Word
    • Exercise: Create a presentation comparing heating systems using Microsoft 365 Copilot in PowerPoint
    • Module assessment
  • Empower your workforce with Microsoft 365 Copilot: Communications Use Case
    • Exercise: Draft a strategic communications brief using Copilot in Word
    • Exercise: Draft an internal email announcement using Copilot in Outlook
    • Exercise: Analyze communication metrics using Copilot in Excel
    • Exercise: Prepare discussion topics for a town hall meeting using Microsoft Copilot
    • Module assessment
  • Empower your workforce with Microsoft 365 Copilot: Customer Service Use Case
    • Exercise: Design the ideal support journey using Copilot in Whiteboard
    • Exercise: Prepare for a client meeting using Copilot in Teams
    • Exercise: Collaborate on a live troubleshooting guide using Copilot in Loop
    • Exercise: Create a customer call summary template using Copilot in OneNote
    • Module assessment
  • Empower your workforce with Microsoft 365 Copilot: Legal Use Case
    • Exercise: Review and summarize a contract using Microsoft 365 Copilot in Word
    • Exercise: Draft legal guidance on a new regulation using Microsoft 365 Copilot Chat
    • Exercise: Collaborate on a policy update using Microsoft 365 Copilot in Loop
    • Exercise: Visualize a risk assessment framework using Microsoft 365 Copilot in Excel
    • Module assessment
  • Empower your workforce with Microsoft 365 Copilot: Challenge Use Case
    • Exercise: Create interview questions using different Copilots
    • Exercise: Enhance your social media marketing efforts
    • Exercise: Enhance your project management collaboration skills
    • Exercise: Enhance content creation and collaboration skills
    • Module assessment
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Schedule

12 options available

  • Jul 14, 2025 - Jul 14, 2025 (1 day)
    Live Virtual | 9:00AM 5:00PM EDT
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  • Aug 15, 2025 - Aug 15, 2025 (1 day)
    Live Virtual | 9:00AM 5:00PM EDT
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  • Sep 18, 2025 - Sep 18, 2025 (1 day)
    Live Virtual | 9:00AM 5:00PM EDT
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  • Oct 17, 2025 - Oct 17, 2025 (1 day)
    Live Virtual | 9:00AM 5:00PM EDT
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  • Nov 13, 2025 - Nov 13, 2025 (1 day)
    Live Virtual | 9:00AM 5:00PM EST
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    Live Virtual |9:00AM 5:00PM EST
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  • Dec 9, 2025 - Dec 9, 2025 (1 day)
    Live Virtual | 9:00AM 5:00PM EST
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    Live Virtual |9:00AM 5:00PM EST
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FAQ

How do I get a Microsoft exam voucher?

Pearson Vue Exam vouchers can be requested and ordered with your course purchase or can be ordered separately by clicking here.

  • Vouchers are non-refundable and non-returnable. Vouchers expire 12 months from the date they are issued unless otherwise specified in the terms and conditions.
  • Voucher expiration dates cannot be extended. The exam must be taken by the expiration date printed on the voucher.

Do Microsoft courses come with post lab access?

Most Microsoft official courses will include post-lab access ranging from 30 to 180 calendar days after instructor led course delivery. A lab training key in class will be provided that can be leveraged to continue connecting to a remote lab environment for the individual course attendee.

Does the course schedule include a Lunchbreak?

Lunch is normally an hour-long after 3-3.5 hours of the class day.

What languages are used to deliver training?

Microsoft courses are conducted in English unless otherwise specified.

Reviews

I was very pleased with the course setup by ExitCertified and the instructor.

Courseware was effective but would like to have some PDF material on BPML and XPATH

Good course. I appreciate the time the instructor put into teaching this class.

Very good company. I've done technical trainings at their facility in downtown Montreal in the past and I'Ve always appreciated them.

I think the platform is very good and look forward to taking my next course in early October.