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Transform your everyday business processes with agents

This course examines Microsoft prebuilt agents and agents for the everyday business user in Microsoft 365 Copilot. Hands-on lab exercises help students learn how to create agents in both Microsoft...

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$675 USD
Duration 1 day
Course Code MS-4019
Available Formats Classroom, Virtual

Upcoming Course Dates

  • May 14, 2026 - May 14, 2026 (1 day)
    Live Virtual | 9:00AM – 5:00PM EDT
    Language English
    Select from 1 options below
    Live Virtual |9:00AM – 5:00PM EDT
    Live Virtual | 9:00AM – 5:00PM EDT
    Enroll
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Overview

This course examines Microsoft prebuilt agents and agents for the everyday business user in Microsoft 365 Copilot. Hands-on lab exercises help students learn how to create agents in both Microsoft 365 Copilot Chat and SharePoint. 

Audience Profile

This course is targeted to everyday Microsoft 365 business users. No programming experience is required to create Microsoft 365 Copilot Chat agents and SharePoint agents.

Skills Gained

  • Understand the role of agents in Microsoft 365 Copilot and SharePoint
  • Identify individuals who can create and utilize agents effectively
  • Explain the advantages of incorporating agents into business processes
  • Describe how agents enhance collaboration within a team or organization
  • Summarize the IT governance controls relevant agents
  • Create a basic agent using the tools and components available in Microsoft 365
  • Share and manage agents within SharePoint and Microsoft Teams environments

Prerequisites

  • Students should have basic functional experience with Microsoft 365 services.
  • Students must have a proficient understanding of general IT practices.

Course Details

Outline

  • Get started with agents
    • What are agents?
    • Who can create and use agents?
    • Explore the benefits of using agents
    • Enhance collaboration using agents
    • Examine IT governance controls for agents
    • Module assessment
  • Explore prebuilt Microsoft 365 Copilot agents
    • Examine the Analyst agent
    • Exercise - Use the Analyst agent
    • Examine the Researcher agent
    • Exercise - Use the Researcher agent
    • Examine the Prompt Coach agent
    • Examine the Idea Coach agent
    • Examine the Writing Coach agent
    • Exercise - Use an agent of your choice
    • Module assessment
  • Build and manage an agent
    • Examine the tools used to create agents
    • Explore the components of an agent
    • Create an agent in Copilot Chat - Part 1
    • Create an agent in Copilot Chat - Part 2
    • Exercise - Create a Copilot Chat agent
    • Create an agent in SharePoint
    • Exercise - Create a SharePoint agent
    • Test and edit your agents
    • Manage your agents
    • Module assessment
  • Share and use agents
    • Share an agent with other users
    • Share an agent in Microsoft Teams
    • Interact with agents
    • Module assessment

Build and manage an agent

  • Examine the tools used to create agents
  • Explore the components of a agent
  • Create an agent in Copilot Chat
  • Create an agent in SharePoint
  • Exercise - Create instructions for agent scenarios
  • Exercise - Create starter prompts for agent scenarios
  • Test and edit your agents
  • Manage your agents

Share and use agents

  • Share an agent with other users
  • Share an agent in Microsoft Teams
  • Interact with agents
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Schedule

1 options available

  • May 14, 2026 - May 14, 2026 (1 day)
    Live Virtual | 9:00AM – 5:00PM EDT
    Language English
    Select from 1 options below
    Live Virtual |9:00AM – 5:00PM EDT
    Live Virtual | 9:00AM – 5:00PM EDT
    Enroll
    Enroll Add to quote

FAQ

How do I get a Microsoft exam voucher?

Pearson Vue Exam vouchers can be requested and ordered with your course purchase or can be ordered separately by clicking here.

  • Vouchers are non-refundable and non-returnable. Vouchers expire 12 months from the date they are issued unless otherwise specified in the terms and conditions.
  • Voucher expiration dates cannot be extended. The exam must be taken by the expiration date printed on the voucher.

Do Microsoft courses come with post lab access?

Most Microsoft official courses will include post-lab access ranging from 30 to 180 calendar days after instructor led course delivery. A lab training key in class will be provided that can be leveraged to continue connecting to a remote lab environment for the individual course attendee.

Does the course schedule include a Lunchbreak?

Lunch is normally an hour-long after 3-3.5 hours of the class day.

What languages are used to deliver training?

Microsoft courses are conducted in English unless otherwise specified.

Reviews

Good training. A lot to take in for the short amount of time we have though

I found this course informative. It was easy to follow and provided some good information.

This course is important because we work at CSOC and it's applicable to our daily work.

ExitCertified gave me some good trainings and I got to learn through doing labs.

Simply great training provider that I can go for updating/acquiring my skill sets.