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Transform your everyday business processes with agents

MS-4019: Transform your everyday business processes with agents examines Microsoft prebuilt agents and agents for the everyday business user in Microsoft 365 Copilot. Hands-on lab exercises help...

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$675 USD
Duration 1 day
Course Code MS-4019
Available Formats Classroom, Virtual

Upcoming Course Dates

  • Jul 22, 2026 - Jul 22, 2026 (1 day)
    Live Virtual | 9:30AM – 5:30PM EDT
    Language English
    Select from 1 option(s) below
    Live Virtual | 9:30AM – 5:30PM EDT
    Live Virtual | 9:30AM – 5:30PM EDT
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  • Sep 16, 2026 - Sep 16, 2026 (1 day)
    Live Virtual | 9:30AM – 5:30PM EDT
    Language English
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    Live Virtual | 9:30AM – 5:30PM EDT
    Live Virtual | 9:30AM – 5:30PM EDT
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  • Oct 28, 2026 - Oct 28, 2026 (1 day)
    Live Virtual | 9:30AM – 5:30PM EDT
    Language English
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    Live Virtual | 9:30AM – 5:30PM EDT
    Live Virtual | 9:30AM – 5:30PM EDT
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Overview

Course Description

MS-4019: Transform your everyday business processes with agents examines Microsoft prebuilt agents and agents for the everyday business user in Microsoft 365 Copilot. Hands-on lab exercises help students learn how to create agents in both Microsoft 365 Copilot Chat and SharePoint. 

Audience Profile

MS-4019: Transform your everyday business processes with agents is targeted to everyday Microsoft 365 business users. No programming experience is required to create Microsoft 365 Copilot Chat agents and SharePoint agents.

Skills Gained

  • Understand the role of agents in Microsoft 365 Copilot and SharePoint
  • Identify individuals who can create and utilize agents effectively
  • Explain the advantages of incorporating agents into business processes
  • Describe how agents enhance collaboration within a team or organization
  • Summarize the IT governance controls relevant agents
  • Create a basic agent using the tools and components available in Microsoft 365
  • Share and manage agents within SharePoint and Microsoft Teams environments

Prerequisites

  • Students should have basic functional experience with Microsoft 365 services.
  • Students must have a proficient understanding of general IT practices.
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Course Details

Course Details

Outline

  • Get started with agents
    • What are agents?
    • Agents and Access in Microsoft 365 Copilot
    • Explore the benefits of using agents
    • Enhance collaboration using agents
    • Examine IT governance controls for agents
    • Module assessment
  • Explore prebuilt Microsoft 365 Copilot agents
    • Examine the Analyst agent
    • Exercise - Use the Analyst agent
    • Examine the Researcher agent
    • Exercise - Use the Researcher agent
    • Examine the Prompt Coach agent
    • Examine the Idea Coach agent
    • Examine the Writing Coach agent
    • Exercise - Use an agent of your choice
    • Module assessment
  • Build and manage an agent
    • Examine the tools used to create agents
    • Explore the components of an agent
    • Create an agent in Copilot Chat - Part 1
    • Create an agent in Copilot Chat - Part 2
    • Exercise - Create a Copilot Chat agent
    • Create an agent in SharePoint
    • Exercise - Create a SharePoint agent
    • Test and edit your agents
    • Manage your agents
    • Module assessment
  • Share and use agents
    • Share an agent with other users
    • Share an agent in Microsoft Teams
    • Interact with agents
    • Module assessment

Build and manage an agent

  • Examine the tools used to create agents
  • Explore the components of a agent
  • Create an agent in Copilot Chat
  • Create an agent in SharePoint
  • Exercise - Create instructions for agent scenarios
  • Exercise - Create starter prompts for agent scenarios
  • Test and edit your agents
  • Manage your agents

Share and use agents

  • Share an agent with other users
  • Share an agent in Microsoft Teams
  • Interact with agents

Schedule

4 options available

  • Jul 22, 2026 - Jul 22, 2026 (1 day)
    Live Virtual | 9:30AM – 5:30PM EDT
    Language English
    Select from 1 option(s) below
    Live Virtual | 9:30AM – 5:30PM EDT
    Live Virtual | 9:30AM – 5:30PM EDT
    Enroll
    Enroll Add to quote
  • Sep 16, 2026 - Sep 16, 2026 (1 day)
    Live Virtual | 9:30AM – 5:30PM EDT
    Language English
    Select from 1 option(s) below
    Live Virtual | 9:30AM – 5:30PM EDT
    Live Virtual | 9:30AM – 5:30PM EDT
    Enroll
    Enroll Add to quote
  • Oct 28, 2026 - Oct 28, 2026 (1 day)
    Live Virtual | 9:30AM – 5:30PM EDT
    Language English
    Select from 1 option(s) below
    Live Virtual | 9:30AM – 5:30PM EDT
    Live Virtual | 9:30AM – 5:30PM EDT
    Enroll
    Enroll Add to quote
  • Dec 2, 2026 - Dec 2, 2026 (1 day)
    Live Virtual | 9:30AM – 5:30PM EST
    Language English
    Select from 1 option(s) below
    Live Virtual | 9:30AM – 5:30PM EST
    Live Virtual | 9:30AM – 5:30PM EST
    Enroll
    Enroll Add to quote

FAQ

How do I get a Microsoft exam voucher?

Pearson Vue Exam vouchers can be requested and ordered with your course purchase.

  • Vouchers are non-refundable and non-returnable. Vouchers expire 12 months from the date they are issued unless otherwise specified in the terms and conditions.
  • Voucher expiration dates cannot be extended. The exam must be taken by the expiration date printed on the voucher.

Do Microsoft courses come with post lab access?

Most Microsoft official courses will include post-lab access ranging from 30 to 180 calendar days after instructor led course delivery. A lab training key in class will be provided that can be leveraged to continue connecting to a remote lab environment for the individual course attendee.

Does the course schedule include a Lunchbreak?

Lunch is normally an hour-long after 3-3.5 hours of the class day.

What languages are used to deliver training?

Microsoft courses are conducted in English unless otherwise specified.

Reviews

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Instructor knew her stuff. Long time in the industry. Course was easy to follow and very informative.

I registered a day before class and am happy that I received all the materials and links in time for the class. Thanks.

I was very satisfied about how the course was organized. Sean Did a very good work

I think the platform is very good and look forward to taking my next course in early October.