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Introduction to Microsoft 365 and AI administration

This course provides a comprehensive introduction to Microsoft 365, Copilot, and AI-powered agents. It introduces learners to the foundational concepts, core services, and administrative controls of...

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By Request
$675 USD
Duration 1 day
Course Code AB-900T00
Available Formats Classroom

Overview

This course provides a comprehensive introduction to Microsoft 365, Copilot, and AI-powered agents. It introduces learners to the foundational concepts, core services, and administrative controls of Microsoft 365. It then builds upon this foundation by exploring how Copilot and agents can utilize AI to automate tasks, enhance collaboration, and personalize user experiences across the Microsoft 365 suite.

Audience Profile

This course is designed for beginning-level technical IT/Pros and novice administrators seeking foundational understanding of Microsoft 365 services and Microsoft 365 Copilot. Learners are introduced to the essential components, concepts, and capabilities they need to utilize and manage Microsoft 365, Copilot, and agents without requiring prior hands-on experience.

Course Details

Outline

  • Explore Microsoft 365 security foundations
    • Analyze the Zero Trust security model
    • Implement Zero Trust in Microsoft 365
    • Examine threat protection and intelligence in Microsoft 365
    • Explore identity and authentication in Microsoft 365
    • Manage access and permissions in Microsoft 365
    • Explore identity and access management in Microsoft Entra
    • Troubleshoot and monitor identity security
    • Module assessment
  • Introduction to Microsoft 365 core services and admin controls
    • Explore the Microsoft 365 ecosystem and core service components
    • Explore the Microsoft 365 admin center and key admin tools
    • Examine Microsoft Exchange, Teams, and SharePoint
    • Establish security, identity, and compliance foundations
    • Assign admin roles using Role-Based Access Control
    • Module assessment
  • Protect and govern Microsoft 365 data
    • Introduction to Microsoft Purview and data governance
    • Identify and respond to data risks with Microsoft Purview
    • Examine compliance, AI data discovery, and eDiscoveryw
    • Explore oversharing and data access governance in SharePoint
    • Explore data protection in Microsoft 365 Copilot
    • Module assessment
  • Explore Microsoft 365 Copilot and agents
    • Introduction to Microsoft 365 Copilot
    • What are agents?
    • Compare Microsoft 365 Copilot and agents
    • Compare Microsoft 365 Copilot licensing models
    • Plan and deploy Microsoft 365 Copilot and agents
    • Explore real-world use cases for Copilot and agents
    • Module assessment
  • Perform basic administrative tasks for Microsoft 365 Copilot
    • Manage Copilot licenses and pay-as-you-go billing
    • Monitor and adjust pay-as-you-go Copilot usage
    • Monitor Microsoft 365 Copilot usage and adoption
    • Manage and govern Microsoft 365 Copilot prompts
    • Apply operational best practices for Microsoft 365 Copilot
    • Module assessment
  • Perform basic administrative tasks for Microsoft 365 Copilot agents
    • Create a Microsoft 365 Copilot Chat agent - Part 1
    • Create a Microsoft 365 Copilot Chat agent - Part 2
    • Create a SharePoint agent
    • Test and edit your agents
    • Manage user access and permissions for agents
    • Examine agent approval and governance
    • Monitor and manage the agent lifecycle
    • Module assessment
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Schedule

Upcoming Course Dates

There are currently no scheduled dates for this course. If you are interested in this course, contact us with the form below.

Contact Information
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FAQ

How do I get a Microsoft exam voucher?

Pearson Vue Exam vouchers can be requested and ordered with your course purchase or can be ordered separately by clicking here.

  • Vouchers are non-refundable and non-returnable. Vouchers expire 12 months from the date they are issued unless otherwise specified in the terms and conditions.
  • Voucher expiration dates cannot be extended. The exam must be taken by the expiration date printed on the voucher.

Do Microsoft courses come with post lab access?

Most Microsoft official courses will include post-lab access ranging from 30 to 180 calendar days after instructor led course delivery. A lab training key in class will be provided that can be leveraged to continue connecting to a remote lab environment for the individual course attendee.

Does the course schedule include a Lunchbreak?

Lunch is normally an hour-long after 3-3.5 hours of the class day.

What languages are used to deliver training?

Microsoft courses are conducted in English unless otherwise specified.

Reviews

It was very informative and covered all the required materials along with handson labs for practice.

Both course material and instructor demonstrated a sound foundation on Maximo material

It is very good and very simple instructions. almost to much hand holding.

Good training. A lot to take in for the short amount of time we have though

Class was very informative, although one lab didnt but will try again later