This course teaches learners how to design, configure, and govern AI-enhanced sales solutions using Dynamics 365 Sales, Microsoft Copilot, and AI agent capabilities to support sellers across the...
Read MoreThis course teaches learners how to design, configure, and govern AI-enhanced sales solutions using Dynamics 365 Sales, Microsoft Copilot, and AI agent capabilities to support sellers across the lead-to-cash process. Learners translate business requirements into practical, AI-first seller workflows that improve productivity, forecasting accuracy, and decision-making while aligning with organizational revenue goals, governance standards, and responsible AI practices.
This course is designed for professionals who want to learn how to build AI-enhanced sales solutions using Dynamics 365 Sales, Microsoft Copilot, and AI agents. It is ideal for students who want to understand how modern sales teams use AI to manage leads, opportunities, forecasting, and seller productivity. Learners may have a general understanding of sales processes or Dynamics 365 but are looking to develop the skills needed to translate business requirements into practical, AI-powered sales workflows while following governance and responsible AI practices.
Pearson Vue Exam vouchers can be requested and ordered with your course purchase.
Most Microsoft official courses will include post-lab access ranging from 30 to 180 calendar days after instructor led course delivery. A lab training key in class will be provided that can be leveraged to continue connecting to a remote lab environment for the individual course attendee.
Lunch is normally an hour-long after 3-3.5 hours of the class day.
Microsoft courses are conducted in English unless otherwise specified.
I thought the course was informative and the tools to go over the material were very nice.
I was very satisfied about how the course was organized. Sean Did a very good work
The course was informative, and I learnt a new skill. The instructor was up to the point.
The labs and course material gave me valuable insights into cloud security architecture
The instructor was thorough and they also provided hands-on demonstrations with labs.
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