logo ITIL
8297  Reviews star_rate star_rate star_rate star_rate star_half

ITIL® 4 Foundation Training

This ITIL 4 Foundation Training course is designed for professionals who want to adopt ITIL to improve service management. In this course, you will gain the knowledge needed to pass the ITIL 4...

Read More
$2,515 USD
Course Code 1199
Available Formats Classroom, Virtual

Overview

This ITIL 4 Foundation Training course is designed for professionals who want to adopt ITIL to improve service management. In this course, you will gain the knowledge needed to pass the ITIL 4 Foundation Certification exam, learn about the end-to-end IT/digital operating model, and use the ITIL 4 model to create, deliver, and continuously improve tech-enabled products and services. You will also explore the service value chain and IT service management practices, identify opportunities to develop IT practices using ITIL guidelines, and recognize the importance of IT and business integration. The course includes instructor-guided or self-paced learning options, practice exams, prep questions, and additional resources.

  • The ITIL 4 end-to-end IT/digital operating model
  • How to use the ITIL 4 model to create, deliver, and continuously improve tech-enabled products and services
  • The impact of technology and IT teams on a wider business strategy

Skills Gained

Prerequisites

The following concepts are covered in both the instructor-led and adaptive virtual academy training options. The outline follows the instructor-led training schedule; adaptive modules are broken down further for bite-sized learning.

  • Service Value System (SVS) and Service Value Chain 
  • Organizations 
  • Service Provisioning and Consumption 
  • Customers, Users, Sponsors, and Other Stakeholders 
  • Services, Products, and Service Offerings 
  • Service Relationships  
  • Value, Outcomes, Costs, and Risks 
  • Utility and Warranty 
  • Organizations and People
  • Information and Technology
  • Partners and Suppliers
  • Value Streams and Processes
  • Opportunity, Demand, and Value
  • Guiding Principles
  • Governance
  • ITIL Practices
  • Continual Improvement
  • Organizational Silos
  • Components of the Service Value System (SVS): Plan, Improve, Engage, Design & Transition, Obtain & Build, Deliver & Support
  • Inputs of the SVS: Opportunities & Demand
  • Outcome of the SVS: Value
  • Addressing the Challenges of Silos
  • Focus on Value
  • Start Where You Are
  • Progress Iteratively with Feedback
  • Collaborate and Promote Visibility
  • Think and Work Holistically
  • Keep It Simple and Practical
  • Optimize and Automate
  • Practices and Processes
  • Continual Improvement
  • Information Security Management
  • Supplier Management
  • Relationship Management
  • Service Level Management
  • Event Management
  • Service Desk
  • Service Request Management
  • Incident Management
  • Problem Management
  • Change Enablement
  • IT Asset Management
  • Service Configuration Management
  • Release Management
  • Deployment Management

Course Details

This ITIL 4 Foundation Training course includes:

  • Instructor-guided or self-paced learning options
  • Accredited course content and curriculum
  • ITIL 4 Foundation exam
  • Take2 exam re-sit (available only for publicly scheduled course events)
  • Practice exams, prep questions, and additional resources
  • 18 PMI PDUs
|
View Full Schedule

Schedule

45 options available

  • Guaranteed to Run
    Apr 2, 2025 - Apr 4, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM EDT
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM EDT
    Virtual | 9:00 AM 5:00 PM EDT
    Enroll
    Enroll Add to quote
  • Guaranteed to Run
    Apr 9, 2025 - Apr 11, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM EDT
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM EDT
    Virtual | 9:00 AM 5:00 PM EDT
    Enroll
    Enroll Add to quote
  • Apr 15, 2025 - Apr 17, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM EDT
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM EDT
    Virtual | 9:00 AM 5:00 PM EDT
    Enroll
    Enroll Add to quote
  • Apr 23, 2025 - Apr 25, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM CDT
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM CDT
    Virtual | 9:00 AM 5:00 PM CDT
    Enroll
    Enroll Add to quote
  • Guaranteed to Run
    Apr 30, 2025 - May 2, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM EDT
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM EDT
    Virtual | 9:00 AM 5:00 PM EDT
    Enroll
    Enroll Add to quote
  • May 7, 2025 - May 9, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM PDT
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM PDT
    Virtual | 9:00 AM 5:00 PM PDT
    Enroll
    Enroll Add to quote
  • May 14, 2025 - May 16, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM MDT
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM MDT
    Virtual | 9:00 AM 5:00 PM MDT
    Enroll
    Enroll Add to quote
  • May 21, 2025 - May 23, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM EDT
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM EDT
    Virtual | 9:00 AM 5:00 PM EDT
    Enroll
    Enroll Add to quote
  • Guaranteed to Run
    Jun 3, 2025 - Jun 5, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM EDT
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM EDT
    Virtual | 9:00 AM 5:00 PM EDT
    Enroll
    Enroll Add to quote
  • Jun 11, 2025 - Jun 13, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM EDT
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM EDT
    Virtual | 9:00 AM 5:00 PM EDT
    Enroll
    Enroll Add to quote
  • Jun 16, 2025 - Jun 18, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM CDT
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM CDT
    Virtual | 9:00 AM 5:00 PM CDT
    Enroll
    Enroll Add to quote
  • Jun 25, 2025 - Jun 27, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM EDT
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM EDT
    Virtual | 9:00 AM 5:00 PM EDT
    Enroll
    Enroll Add to quote
  • Jul 9, 2025 - Jul 11, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM EDT
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM EDT
    Virtual | 9:00 AM 5:00 PM EDT
    Enroll
    Enroll Add to quote
  • Jul 16, 2025 - Jul 18, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM EDT
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM EDT
    Virtual | 9:00 AM 5:00 PM EDT
    Enroll
    Enroll Add to quote
  • Jul 23, 2025 - Jul 25, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM EDT
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM EDT
    Virtual | 9:00 AM 5:00 PM EDT
    Enroll
    Enroll Add to quote
  • Jul 30, 2025 - Aug 1, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM EDT
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM EDT
    Virtual | 9:00 AM 5:00 PM EDT
    Enroll
    Enroll Add to quote
  • Aug 6, 2025 - Aug 8, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM CDT
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM CDT
    Virtual | 9:00 AM 5:00 PM CDT
    Enroll
    Enroll Add to quote
  • Aug 13, 2025 - Aug 15, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM EDT
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM EDT
    Virtual | 9:00 AM 5:00 PM EDT
    Enroll
    Enroll Add to quote
  • Aug 20, 2025 - Aug 22, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM EDT
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM EDT
    Virtual | 9:00 AM 5:00 PM EDT
    Enroll
    Enroll Add to quote
  • Aug 27, 2025 - Aug 29, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM PDT
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM PDT
    Virtual | 9:00 AM 5:00 PM PDT
    Enroll
    Enroll Add to quote
  • Sep 3, 2025 - Sep 5, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM EDT
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM EDT
    Virtual | 9:00 AM 5:00 PM EDT
    Enroll
    Enroll Add to quote
  • Sep 10, 2025 - Sep 12, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM MDT
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM MDT
    Virtual | 9:00 AM 5:00 PM MDT
    Enroll
    Enroll Add to quote
  • Sep 17, 2025 - Sep 19, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM EDT
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM EDT
    Virtual | 9:00 AM 5:00 PM EDT
    Enroll
    Enroll Add to quote
  • Sep 24, 2025 - Sep 26, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM EDT
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM EDT
    Virtual | 9:00 AM 5:00 PM EDT
    Enroll
    Enroll Add to quote
  • Oct 1, 2025 - Oct 3, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM CDT
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM CDT
    Virtual | 9:00 AM 5:00 PM CDT
    Enroll
    Enroll Add to quote
  • Oct 8, 2025 - Oct 10, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM EDT
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM EDT
    Virtual | 9:00 AM 5:00 PM EDT
    Enroll
    Enroll Add to quote
  • Oct 15, 2025 - Oct 17, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM EDT
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM EDT
    Virtual | 9:00 AM 5:00 PM EDT
    Enroll
    Enroll Add to quote
  • Oct 22, 2025 - Oct 24, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM PDT
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM PDT
    Virtual | 9:00 AM 5:00 PM PDT
    Enroll
    Enroll Add to quote
  • Oct 29, 2025 - Oct 31, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM EDT
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM EDT
    Virtual | 9:00 AM 5:00 PM EDT
    Enroll
    Enroll Add to quote
  • Nov 5, 2025 - Nov 7, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM EST
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM EST
    Virtual | 9:00 AM 5:00 PM EST
    Enroll
    Enroll Add to quote
  • Nov 12, 2025 - Nov 14, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM EST
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM EST
    Virtual | 9:00 AM 5:00 PM EST
    Enroll
    Enroll Add to quote
  • Nov 19, 2025 - Nov 21, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM EST
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM EST
    Virtual | 9:00 AM 5:00 PM EST
    Enroll
    Enroll Add to quote
  • Dec 3, 2025 - Dec 5, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM EST
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM EST
    Virtual | 9:00 AM 5:00 PM EST
    Enroll
    Enroll Add to quote
  • Dec 17, 2025 - Dec 19, 2025 (3 days)
    Virtual | 9:00 AM 5:00 PM EST
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM EST
    Virtual | 9:00 AM 5:00 PM EST
    Enroll
    Enroll Add to quote
  • Jan 7, 2026 - Jan 9, 2026 (3 days)
    Virtual | 9:00 AM 5:00 PM EST
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM EST
    Virtual | 9:00 AM 5:00 PM EST
    Enroll
    Enroll Add to quote
  • Jan 14, 2026 - Jan 16, 2026 (3 days)
    Virtual | 9:00 AM 5:00 PM EST
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM EST
    Virtual | 9:00 AM 5:00 PM EST
    Enroll
    Enroll Add to quote
  • Jan 21, 2026 - Jan 23, 2026 (3 days)
    Virtual | 9:00 AM 5:00 PM EST
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM EST
    Virtual | 9:00 AM 5:00 PM EST
    Enroll
    Enroll Add to quote
  • Feb 4, 2026 - Feb 6, 2026 (3 days)
    Virtual | 9:00 AM 5:00 PM EST
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM EST
    Virtual | 9:00 AM 5:00 PM EST
    Enroll
    Enroll Add to quote
  • Feb 11, 2026 - Feb 13, 2026 (3 days)
    Virtual | 9:00 AM 5:00 PM PST
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM PST
    Virtual | 9:00 AM 5:00 PM PST
    Enroll
    Enroll Add to quote
  • Feb 25, 2026 - Feb 27, 2026 (3 days)
    Virtual | 9:00 AM 5:00 PM EST
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM EST
    Virtual | 9:00 AM 5:00 PM EST
    Enroll
    Enroll Add to quote
  • Mar 4, 2026 - Mar 6, 2026 (3 days)
    Virtual | 9:00 AM 5:00 PM EST
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM EST
    Virtual | 9:00 AM 5:00 PM EST
    Enroll
    Enroll Add to quote
  • Mar 11, 2026 - Mar 13, 2026 (3 days)
    Virtual | 9:00 AM 5:00 PM EDT
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM EDT
    Virtual | 9:00 AM 5:00 PM EDT
    Enroll
    Enroll Add to quote
  • Mar 18, 2026 - Mar 20, 2026 (3 days)
    Virtual | 9:00 AM 5:00 PM CDT
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM CDT
    Virtual | 9:00 AM 5:00 PM CDT
    Enroll
    Enroll Add to quote
  • Mar 25, 2026 - Mar 27, 2026 (3 days)
    Virtual | 9:00 AM 5:00 PM EDT
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM EDT
    Virtual | 9:00 AM 5:00 PM EDT
    Enroll
    Enroll Add to quote
  • Mar 31, 2026 - Apr 2, 2026 (3 days)
    Virtual | 9:00 AM 5:00 PM EDT
    Language English
    Select from 1 options below
    Virtual |9:00 AM 5:00 PM EDT
    Virtual | 9:00 AM 5:00 PM EDT
    Enroll
    Enroll Add to quote

FAQ

Does the course schedule include a Lunchbreak?

Classes typically include a 1-hour lunch break around midday. However, the exact break times and duration can vary depending on the specific class. Your instructor will provide detailed information at the start of the course.

What languages are used to deliver training?

Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.

What does GTR stand for?

GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.

Does Ascendient Learning deliver group training?

Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.

What does vendor-authorized training mean?

As a vendor-authorized training partner, we offer a curriculum that our partners have vetted. We use the same course materials and facilitate the same labs as our vendor-delivered training. These courses are considered the gold standard and, as such, are priced accordingly.

Is the training too basic, or will you go deep into technology?

It depends on your requirements, your role in your company, and your depth of knowledge. The good news about many of our learning paths, you can start from the fundamentals to highly specialized training.

How up-to-date are your courses and support materials?

We continuously work with our vendors to evaluate and refresh course material to reflect the latest training courses and best practices.

Are your instructors seasoned trainers who have deep knowledge of the training topic?

Ascendient Learning instructors have an average of 27 years of practical IT experience and have also served as consultants for an average of 15 years. To stay current, instructors spend at least 25 percent of their time learning new, emerging technologies and courses.

Do you provide hands-on training and exercises in an actual lab environment?

Lab access is dependent on the vendor and the type of training you sign up for. However, many of our top vendors will provide lab access to students to test and practice. The course description will specify lab access.

Will you customize the training for our company’s specific needs and goals?

We will work with you to identify training needs and areas of growth.  We offer a variety of training methods, such as private group training, on-site of your choice, and virtually. We provide courses and certifications that are aligned with your business goals.

How do I get started with certification?

Getting started on a certification pathway depends on your goals and the vendor you choose to get certified in. Many vendors offer entry-level IT certification to advanced IT certification that can boost your career. To get access to certification vouchers and discounts, please contact info@ascendientlearning.com.

Will I get access to content after I complete a course?

You will get access to the PDF of course books and guides, but access to the recording and slides will depend on the vendor and type of training you receive.

How do I request a W9 for Ascendient Learning?

View our filing status and how to request a W9.

Reviews

Although there seemed to be too many links for the course, everything worked smoothly.

Easy to use and exactly what I was looking for. Value for money was exceptional.

The training was great . But i expected some of the Networking concepts would be covered in this certification .

Overall ExitCertified is a great training provider and the remote learning is as effective as in person.

the class/lecture was amazing and very easy to understand and was in detail.