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IBM Cloud Pak for AIOps Alerts viewer v4

IBM Cloud Pak for AIOps helps in innovating faster, reducing operational costs, and transforming IT operations (ITOps) across a changing landscape by providing a platform that delivers visibility...

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$1,900 USD
Duration 2 days
Course Code TN415G
Available Formats Classroom, Virtual

Overview

IBM Cloud Pak for AIOps helps in innovating faster, reducing operational costs, and transforming IT operations (ITOps) across a changing landscape by providing a platform that delivers visibility into performance data and dependencies across environments. Embrace artificial intelligence, machine learning, and automation to help ITOps managers and Site Reliability Engineers (SREs) address incident management and remediation.

This course is intended for help desk personnel and operators who use IBM Cloud Pak for AIOps (v4.5.1) to view, prioritize, and resolve alerts in their IT environment. Alerts viewer helps the operators in viewing the relationship between alerts in terms of time correlation, associated alerts on other devices, and historical patterns. Alerts viewer also helps in viewing the topological context of an alert and how topology changes in a time frame that includes the alert. 

Skills Gained

After completing this course, you should be able to:

  • Describe the functions of the Alerts viewer component of IBM Cloud Pak for AIOps
  • View alerts
  • Create filtered alert views
  • Understand the difference between alerts and incidents
  • Know how to use the incident view, identify alert priority and probable root cause
  • View alert correlation (temporal, scope-based, or seasonal) and understand the significance of alert groupings
  • Use runbooks
  • Change the priority of an alert
  • Assign an alert to a user or group

Who Can Benefit

System Administrators, DevOps, Network Operators, Site Reliability Engineers

Prerequisites

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Course Details

Units:

  • Unit 1: IBM Cloud Pak for AIOps overview
  • Unit 2: See alerts in the Alerts viewer 
  • Unit 3. Customize the Alerts viewer
  • Unit 4. View related alerts
  • Unit 5. Resource management
  • Unit 6. Use runbooks
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Schedule

1 options available

  • Oct 27, 2025 - Oct 28, 2025 (2 days)
    Live Virtual | 9:30AM 5:30PM EDT
    Language English
    Select from 1 options below
    Live Virtual |9:30AM 5:30PM EDT
    Live Virtual | 9:30AM 5:30PM EDT
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FAQ

Does the course schedule include a Lunchbreak?

Classes typically include a 1-hour lunch break around midday. However, the exact break times and duration can vary depending on the specific class. Your instructor will provide detailed information at the start of the course.

What languages are used to deliver training?

Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.

What does GTR stand for?

GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.

Does Ascendient Learning deliver group training?

Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.

What does vendor-authorized training mean?

As a vendor-authorized training partner, we offer a curriculum that our partners have vetted. We use the same course materials and facilitate the same labs as our vendor-delivered training. These courses are considered the gold standard and, as such, are priced accordingly.

Is the training too basic, or will you go deep into technology?

It depends on your requirements, your role in your company, and your depth of knowledge. The good news about many of our learning paths, you can start from the fundamentals to highly specialized training.

How up-to-date are your courses and support materials?

We continuously work with our vendors to evaluate and refresh course material to reflect the latest training courses and best practices.

Are your instructors seasoned trainers who have deep knowledge of the training topic?

Ascendient Learning instructors have an average of 27 years of practical IT experience and have also served as consultants for an average of 15 years. To stay current, instructors spend at least 25 percent of their time learning new, emerging technologies and courses.

Do you provide hands-on training and exercises in an actual lab environment?

Lab access is dependent on the vendor and the type of training you sign up for. However, many of our top vendors will provide lab access to students to test and practice. The course description will specify lab access.

Will you customize the training for our company’s specific needs and goals?

We will work with you to identify training needs and areas of growth.  We offer a variety of training methods, such as private group training, on-site of your choice, and virtually. We provide courses and certifications that are aligned with your business goals.

How do I get started with certification?

Getting started on a certification pathway depends on your goals and the vendor you choose to get certified in. Many vendors offer entry-level IT certification to advanced IT certification that can boost your career. To get access to certification vouchers and discounts, please contact info@ascendientlearning.com.

Will I get access to content after I complete a course?

You will get access to the PDF of course books and guides, but access to the recording and slides will depend on the vendor and type of training you receive.

How do I request a W9 for Ascendient Learning?

View our filing status and how to request a W9.

Reviews

I didn't have any problem navigating Exitcertified website or lab material at all.

had a good time with the course, however some topics were left out due to the compact amount of time for training.

Great class I learned a great deal from the material. There would seem to a large amount that I need to learn about.

I like their training. A lot of material covered. The labs are very good. l learned a lot.

Topics, material and specially instructor (Graham Godfrey) was beyond my expectations.