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Developing Case Management Solutions using IBM Business Automation Workflow V20.0.0.2

This course provides technical professionals with the needed skills to develop Case Management solutions in IBM Business Automation Workflow. The course begins with an introduction to IBM Business...

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$4,750 USD GSA  $3,404.28
Duration 5 days
Course Code WB836G
Available Formats Classroom
Developing Case Management Solutions using IBM Business Automation Workflow V20.0.0.2 - Code: WB836G

Course Eligible for IBM Digital Badge

Overview

This course provides technical professionals with the needed skills to develop Case Management solutions in IBM Business Automation Workflow.

 

The course begins with an introduction to IBM Business Automation Workflow (BAW). You learn about BAW capabilities, case management concepts, architecture, and the benefits of using IBM Business Automation Workflow on Cloud. You manage cases in the BAW Case Client.

 

You learn about the case solution design and build and deploy your first case solution. You export and import case solutions. You define various case objects such as properties, choice lists, roles, business objects, and case types. You create To-do Tasks and Container activities, and implement preconditions and Sets to manage activities. You create custom property views for case pages. You model BPM processes for case activities and create client-side human services. You create case stages and manage the stages manually and automatically with process JavaScript API.

 

This course teaches how to create custom pages and implement Free Form page layout and utility widgets. You configure the Calendar widget, subscribe to external calendars, and create and view quick tasks in the Calendar widget. You customize the toolbar and menu for a case page, wire two widgets together, and implement Script Adapter widgets to transform data.

 

This course teaches how to promote an existing case solution to a workflow project and to integrate an existing BPM process in a case solution. You create, apply, and export a security configuration for a case solution.

 

Through instructor-led presentations and hands-on lab exercises, you learn about the core features of IBM Business Automation Workflow case management.

Skills Gained

After completing this course, you should be able to:

  • Describe the key capabilities of IBM Business Automation Workflow
  • Understand the high-level architecture for IBM Business Automation Workflow (BAW)
  • Identify the Workflow Center components
  • Explain the Case management concepts
  • Describe the benefits of using IBM Business Automation Workflow on Cloud
  • Create, process, and split cases in BAW Case Client for an existing case solution
  • Add documents and runtime activities to a case in BAW Case Client
  • Understand the Case solution design
  • Build and deploy a case solution
  • Export, delete, and import a case solution
  • Define properties, choice lists, roles, and business objects for a case solution
  • Create document types and case types for a case solution
  • Create To-do Task and Container activities
  • Add the To-do list widget to the page
  • Use Sets to manage tasks
  • Create a custom property view
  • Configure the display settings for properties
  • Assign the custom property view to case pages
  • Model a process for a case activity
  • Create client-side human services
  • Manage case stages manually and automatically with process JavaScript API
  • Create custom pages and implement Free Form page layout and utility widgets
  • Configure the Calendar widget and subscribe to external calendars
  • Create and view quick tasks in the Calendar widget
  • Customize the toolbar and menu for a case page
  • Wire two widgets together
  • Implement Script Adapter widgets to transform data
  • Promote an existing case solution to a workflow project
  • Integrating an existing process in a case solution
  • Create, apply, and export a security configuration for a case solution

Who Can Benefit

This course is intended for case solution developers of IBM Business Automation Workflow.

Prerequisites

Before taking this course, you should have: 

  • Familiarity with case management concepts
  • Basic knowledge of programming techniques
  • Understanding of JavaScript

Course Details

Course Outline

  • Introduction to IBM Business Automation Workflow
  • Managing cases in IBM Business Automation Workflow Case Client
  • Exercise: Managing cases in IBM Business Automation Workflow Case Client
  • Building and deploying a case solution
  • Exercise: Building your first Case solution
  • Defining case solution objects
  • Exercise: Defining case solution objects
  • Case activities
  • Exercise: Creating case activities
  • Customizing Property Views
  • Exercise: Customizing Property Views
  • Creating a case activity with a new process
  • Exercise: Creating a case activity with a new process
  • Managing case stages
  • Exercise: Managing case stages
  • Designing custom Case pages
  • Exercise: Designing custom Case pages
  • Working with the Calendar widget
  • Exercise: Working with the Calendar widget
  • Customizing the case toolbars and menus
  • Exercise: Customizing the case toolbars and menus
  • Wiring widgets
  • Exercise: Wiring widgets
  • Promoting an existing case solution
  • Exercise: Promoting an existing case solution
  • Integrating an existing process in a case solution
  • Exercise: Integrating an existing process in a case solution
  • Configuring security for a case solution
  • Exercise: Configuring security for a case solution
  • Course summary

Schedule

FAQ

Does the course schedule include a Lunchbreak?

Classes typically include a 1-hour lunch break around midday. However, the exact break times and duration can vary depending on the specific class. Your instructor will provide detailed information at the start of the course.

What languages are used to deliver training?

Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.

What does GTR stand for?

GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.

Does Ascendient Learning deliver group training?

Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.

What does vendor-authorized training mean?

As a vendor-authorized training partner, we offer a curriculum that our partners have vetted. We use the same course materials and facilitate the same labs as our vendor-delivered training. These courses are considered the gold standard and, as such, are priced accordingly.

Is the training too basic, or will you go deep into technology?

It depends on your requirements, your role in your company, and your depth of knowledge. The good news about many of our learning paths, you can start from the fundamentals to highly specialized training.

How up-to-date are your courses and support materials?

We continuously work with our vendors to evaluate and refresh course material to reflect the latest training courses and best practices.

Are your instructors seasoned trainers who have deep knowledge of the training topic?

Ascendient Learning instructors have an average of 27 years of practical IT experience and have also served as consultants for an average of 15 years. To stay current, instructors spend at least 25 percent of their time learning new, emerging technologies and courses.

Do you provide hands-on training and exercises in an actual lab environment?

Lab access is dependent on the vendor and the type of training you sign up for. However, many of our top vendors will provide lab access to students to test and practice. The course description will specify lab access.

Will you customize the training for our company’s specific needs and goals?

We will work with you to identify training needs and areas of growth.  We offer a variety of training methods, such as private group training, on-site of your choice, and virtually. We provide courses and certifications that are aligned with your business goals.

How do I get started with certification?

Getting started on a certification pathway depends on your goals and the vendor you choose to get certified in. Many vendors offer entry-level IT certification to advanced IT certification that can boost your career. To get access to certification vouchers and discounts, please contact info@ascendientlearning.com.

Will I get access to content after I complete a course?

You will get access to the PDF of course books and guides, but access to the recording and slides will depend on the vendor and type of training you receive.

How do I request a W9 for Ascendient Learning?

View our filing status and how to request a W9.

Reviews

Great and very intuitive. Better than the traditional hit the wrong button/lose points.

Good training. A lot to take in for the short amount of time we have though

The course was informative, and I learnt a new skill. The instructor was up to the point.

the course is good, covers many aspects, wish the lab is a little bit more in depth

Overall experiance is very nice. the online training plateform is very advance.