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Class hours may vary, please reach out to contact@ascendientlearning.com if you have any questions.
Getting Started With PingOne Advanced Identity Cloud for Administrators
This course shows students how to administer PingOne Advanced Identity Cloud (Advanced Identity Cloud), formerly known as ForgeRock® Identity Cloud. This is achieved through the various online...
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$3,375 USD
Duration
3 days
Course Code
AIC-330
Available Formats
Classroom, Virtual
Course Eligible for IBM Digital Badge
Overview
This course shows students how to administer PingOne Advanced Identity Cloud (Advanced Identity Cloud), formerly known as ForgeRock® Identity Cloud. This is achieved through the various online resources available to them, to a fully functional hands-on development environment, where they learn how to administer Advanced Identity Cloud in a training environment. Students are provided with a live Advanced Identity Cloud environment, where they learn the concepts and tasks necessary to successfully manage identities, applications, user journeys, and tenant configuration in their own Advanced Identity Cloud.
Skills Gained
Upon completion of this course, you should be able to:
- Describe how to access an Advanced Identity Cloud tenant as an administrator and understand UI integration options
- Manage identities with the Advanced Identity Cloud admin UI and implement delegated administration to manage organizations and reset user passwords
- Manage journeys, email templates used in journeys, and authentication sessions as an Advanced Identity Cloud administrator
- Understand the use of Applications, synchronize identities between Advanced Identity Cloud and external applications, and explore how PingGateway, formerly known as ForgeRock® Identity Gateway, can protect web applications when it is integrated with Advanced Identity Cloud
- Manage the configuration, monitor tenant activities, and perform common administration tasks for Advanced Identity Cloud tenants
Who Can Benefit
The target audiences for this course include:
- Advanced Identity Cloud Administrators
- Technical users new to Advanced Identity Cloud and other Ping/ForgeRock products
- Those new to Advanced Identity Cloud and considering taking the certification exam
Prerequisites
The following are the prerequisites for successfully completing this course:
- Completion of the Product Essentials courses available at: https://backstage.forgerock.com/university/cloud-learning
- PingAM Essentials
- PingIDM Essentials
- PingGateway Essentials
- PingDS Essentials
Course Details
Chapter 1: Accessing Advanced Identity Cloud
Describe how to access an Advanced Identity Cloud tenant as an administrator and understand UI integration options.
Lesson 1: Managing Administrators
Invite additional administrators using the Advanced Identity Cloud admin UI, which is an administrative interface to manage your tenant settings:
- Introduce the Advanced Identity Cloud admin UI
- Manage administrators
- Invite an administrator
Lesson 2: Introducing UI Integration
Understand UI integration options:
- Explain UI integration options
- Configure themes for the Alpha and Bravo realms
Chapter 2: Administering Identities
Manage identities with the Advanced Identity Cloud admin UI and implement delegated administration to manage organizations and reset user passwords.
Lesson 1: Managing Identities
Manage user identities:
- Introduce managed objects
- Manage a user profile
Lesson 2: Adding Identities With Bulk Import
Bulk import user identities from a CSV file to add test users to your tenant:
- Describe bulk import
- Import test users
Lesson 3: Managing Organizations
Explain how an organization hierarchical structure can be used to model a brand hierarchy to control access to business applications:
- Describe roles and privileges within an organization
- Implement delegated administration for an organization model
Lesson 4: Delegating User Management
Explain how to delegate administration privileges to managed users:
- Delegate administration privileges
- Delegate password reset
Chapter 3: Managing User Journeys
Manage journeys, email templates used in journeys, and authentication sessions as an Advanced Identity Cloud administrator.
Lesson 1: Managing Journeys
Understand how journeys are used with Advanced Identity Cloud and how to import, export, and debug journeys:
- Introduce journeys
- Modify journeys
- Describe how to export and import journeys
- Export and import journeys
- Describe how to debug a journey
- Enable debug mode on a user journey
Lesson 2: Managing Server-Side Sessions
Understand how authentication sessions are used with Advanced Identity Cloud and how to invalidate server-side sessions:
- Describe server-side sessions
- Invalidate server-side sessions
Lesson 3: Configuring Email Templates
Understand the use of email templates in a journey flow:
- Explore email templates and nodes
- Configure email templates
- Use email templates in user journeys
Chapter 4: Integrating With Advanced Identity Cloud
Understand the use of Applications, synchronize identities between Advanced Identity Cloud and external applications, and explore how PingGateway can protect web applications when it is integrated with Advanced Identity Cloud.
Lesson 1: Defining Applications
Describe the role of an application in Advanced Identity Cloud:
- Introduce applications
- Register a Bookmark app
Lesson 2: Synchronizing Identities
Connect to external resources using a Remote Connector Server (RCS), and synchronize identities between Advanced Identity Cloud and on-prem resources:
- Explain how to connect to external resources
- Configure an RCS cluster
- Configure debug logging
- Add an authoritative application
- Explain synchronization
- Create inbound mappings and run reconciliation
- Synchronize passwords
- Create a target Application with outbound mappings
Lesson 3: Protecting Web Resources
Demonstrate how PingGateway can protect a web application when it is integrated with Advanced Identity Cloud:
- Introduce Identity Gateway
- Integrate Identity Gateway with Advanced Identity Cloud
- Integrate the Identity Gateway sample application with Advanced Identity Cloud
Chapter 5: Administering Your Tenant
Manage the configuration, monitor tenant activities, and perform common administration tasks for Advanced Identity Cloud tenants.
Lesson 1: Managing the Configuration
Explain how to create service accounts to use the REST API endpoints, create a baseline configuration repository for developers, manage ESVs, and understand the promotion process:
- Introduce Service Accounts
- Create and manage a service account
- Introduce the Advanced Identity Cloud REST API
- Display Advanced Identity Cloud identities using the REST API
- Introduce configuration management
- Create a baseline configuration repository
- Describe how to manage ESVs
- Create and call ESV variables
- Promote your configuration
Lesson 2: Monitoring Tenant Activities
Explore and retrieve log data using the REST API and the Frodo CLI, monitor tenant activities, and visualize monitoring metrics using Prometheus and Grafana:
- Explore Logs
- Retrieve log data using the REST API
- Retrieve log data using the Frodo CLI
- Monitor your tenant
- Monitor tenant health and visualize monitoring metrics
- Explore the Advanced Identity Cloud analytics dashboard
Lesson 3: Managing Password Policies
Explain how an Advanced Identity Cloud administrator manages realm password policies:
- Manage realm password policies
- Configure password policies
Lesson 4: Additional Administration Tasks
Understand additional tasks that an Advanced Identity Cloud administrator should be aware of:
- Introduce outbound static IP addresses
- View outbound static IP addresses
- Manage tenant certificates
- Add a custom domain name
Schedule
7 options available
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May 28, 2025 - May 30, 2025 (3 days)
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Jun 30, 2025 - Jul 2, 2025 (3 days)
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Aug 6, 2025 - Aug 8, 2025 (3 days)
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Sep 2, 2025 - Sep 4, 2025 (3 days)
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Oct 8, 2025 - Oct 10, 2025 (3 days)
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Nov 19, 2025 - Nov 21, 2025 (3 days)
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Dec 15, 2025 - Dec 17, 2025 (3 days)
Live Virtual | 9:00AM – 5:00PM EST Language English Select from 1 options below Live Virtual |9:00AM – 5:00PM EST- Enroll
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FAQ
Does the course schedule include a Lunchbreak?
Classes typically include a 1-hour lunch break around midday. However, the exact break times and duration can vary depending on the specific class. Your instructor will provide detailed information at the start of the course.
What languages are used to deliver training?
Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.
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GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.
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We have training locations across the United States and Canada - View a complete list of classroom training locations.
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At Ascendient Learning, we offer training that is Instructor-Led, Online, Virtual, and Self-Paced.
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Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.
What does vendor-authorized training mean?
As a vendor-authorized training partner, we offer a curriculum that our partners have vetted. We use the same course materials and facilitate the same labs as our vendor-delivered training. These courses are considered the gold standard and, as such, are priced accordingly.
Is the training too basic, or will you go deep into technology?
It depends on your requirements, your role in your company, and your depth of knowledge. The good news about many of our learning paths, you can start from the fundamentals to highly specialized training.
How up-to-date are your courses and support materials?
We continuously work with our vendors to evaluate and refresh course material to reflect the latest training courses and best practices.
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Ascendient Learning instructors have an average of 27 years of practical IT experience and have also served as consultants for an average of 15 years. To stay current, instructors spend at least 25 percent of their time learning new, emerging technologies and courses.
Do you provide hands-on training and exercises in an actual lab environment?
Lab access is dependent on the vendor and the type of training you sign up for. However, many of our top vendors will provide lab access to students to test and practice. The course description will specify lab access.
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We will work with you to identify training needs and areas of growth. We offer a variety of training methods, such as private group training, on-site of your choice, and virtually. We provide courses and certifications that are aligned with your business goals.
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Reviews
Some Labs are very good but some steps it ask to update but its already updated, but overall its very good training.
ExitCertified gave me some good trainings and I got to learn through doing labs.
ExitCertified gave a great course on AWS that covered all of the basics in depth with good lab materials.
This is my second course with ExitCertified. This course exceeded my expectations. The teacher was great and the class was fun.
Good training materials and lecture. And hands on lab and the instructor guiding was good.
