When does class start/end?
Class hours may vary, please reach out to contact@ascendientlearning.com if you have any questions.
Understanding Cisco Collaboration Foundations
TheUnderstanding Cisco Collaboration Foundations (CLFNDU) version 1.2 training gives you the skills and knowledge needed to administer and support a simple, single-site Cisco Unified Communications...
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$4,195 USD
Duration
5 days
Course Code
CLFNDU-NTO
Available Formats
Classroom, Virtual
Overview
TheUnderstanding Cisco Collaboration Foundations (CLFNDU) version 1.2 training gives you the skills and knowledge needed to administer and support a simple, single-site Cisco Unified Communications Manager (CM) solution with Session Initiation Protocol (SIP) gateway. The course covers initial parameters, management of devices including phones and video endpoints, management of users, and management of media resources, as well as Cisco Unified Communications solutions maintenance and troubleshooting tools. In addition, you will learn the basics of SIP dial plans including connectivity to Public Switched Telephone Network (PSTN) services, and how to use class-of-service capabilities. This training does not lead directly to a certification exam, but it does cover foundational knowledge that can help you prepare for several professional-level collaboration courses and exams: Collaboration Courses
- Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)
- Implementing Cisco Collaboration Applications (CLICA)
- Implementing Cisco Advanced Call Control and Mobility Services (CLACCM)
- Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI)
- Implementing Automation for Cisco Collaboration Solutions (CLAUI)
Skills Gained
Upon completing this course, the learner will be able to meet these overall objectives:
- Define collaboration and describe the main purpose of key devices in a Cisco collaboration on-premise, hybrid, and cloud deployment model
- Configure and modify required parameters in Cisco Unified Communications Manager (CM) including service activation, enterprise parameters, CM groups, time settings, and device pool
- Deploy and troubleshoot IP phones via auto registration and manual configuration within Cisco Unified CM
- Describe the call setup and teardown process for a SIP device including codec negotiation using Session Description Protocol (SDP) and media channel setup
- Manage Cisco Unified CM user accounts (local and via Lightweight Directory Access Protocol [LDAP]) including the role/group, service profile, UC service, and credential policy
- Configure dial plan elements within a single site Cisco Unified CM deployment including Route Groups, Local Route Group, Route Lists, Route Patterns, Translation Patterns, Transforms, SIP Trunks, and SIP Route Patterns
- Configure Class of Control on Cisco Unified CM to control which devices and lines have access to services
- Configure Cisco Unified CM for Cisco Jabber and implement common endpoint features including call park, softkeys, shared lines, and pickup groups
- Deploy a simple SIP dial plan on a Cisco Integrated Service Routers (ISR) gateway to enable access to the PSTN network
- Manage Cisco UCM access to media resources available within Cisco UCM and Cisco ISR gateways
- Describe tools for reporting and maintenance including Unified Reports, Cisco Real-Time Monitoring Tool (RTMT), Disaster Recovery System (DRS), and Call Detail Records (CDRs) within Cisco Unified CM
- Describe additional considerations for deploying video endpoints in Cisco Unified CM
- Describe the integration of Cisco Unity with Cisco Unified CM and the default call handler
Who Can Benefit
The primary audience for this course is as follows:
- Students preparing to take the CCNP Collaboration certification
- Network administrators
- Network engineers
- Systems engineers
Prerequisites
This course is intended to be an entry-level course. There are no specific prerequisite Cisco courses; however, the following skills are required:
- Internet web browser usability knowledge and general computer usage
- Knowledge of Cisco Internetwork Operating System (Cisco IOS) command line
- How You'll Benefit
- This training will help you:
- Administer a single-site Cisco Unified Communications Manager, handling daily tasks such as add, moves, changes and deletions of phones, video endpoints, and users
- Configure Jabber devices and implement common endpoint features including call park, shared lines, pickup groups, and phone button templates
- Introduce you to the SIP protocol, how calls are connected, and how media codes are determined
- Introduce you to the capabilities and basic configuration of an SIP gateway for PSTN access
- Introduce you to the dial plan elements used to route calls, and the class-of-service capabilities to control who can route calls where
- Administer Cisco Unity Connection handling daily tasks such as add, moves, and changes and deletions of voicemail boxes and users
- Administer maintenance tasks and use the troubleshooting tools available on Cisco Unified Communications Manager and Cisco Real-time Monitoring Tool
- Apply Continuing Education credits to validate your skills
Course Details
- Define Collaboration Technology and Benefits
- Administering Initial Parameters for Cisco Unified Communications Manager
- Exploring Endpoints and the Registration Process
- Exploring Codecs and Call Signaling
- Managing Users in Cisco Unified Communication Manager
- Describing a Basic Dial Plan
- Describing Class of Service
- Enabling Endpoints and Features
- Describing the Cisco ISR as a Voice Gateway
- Exploring Cisco Unified Communication Manager Media Resources
- Reporting and Maintenance
- Exploring Additional Requirements for Video Endpoints
- Describing Cisco Unity Connection
Lab Outline
- Configure Cisco Unified Communication Manager Initial Parameters
- Configure the Cisco Unified CM Core System Settings
- Configure an Access Switch for an Endpoint
- Deploy an IP Phone Through Auto and Manual Registration
- Administer Endpoints in Cisco Unified Communications Manager
- Create a Local User Account and Configure LDAP
- Adding Users in Cisco Unified Communications Manager Create a Basic Dial Plan
- Explore Partitions and Call Search Spaces
- Explore Private Line Automatic Ringdown (PLAR)
- Deploy an On-Premise Cisco Jabber Client for Windows
- Implement Common Endpoint Features
- Implement Single-Site Extension Mobility Configure Jabber
- Configure Voice over Internet Protocol (VoIP) Dial Peers
- Configure Integrated Service Digital Network (ISDN) Circuits and Plain Old Telephone Service (POTS) Dial Peers
- Control Access to Media Resources
- Use Reporting and Maintenance Tools
- Explore Endpoint Troubleshooting Tools
- Examine the Integration between Unity Connection and Cisco Unified CM
- Manage Unity Connection Users
Schedule
5 options available
-
Jul 14, 2025 - Jul 18, 2025 (5 days)
Virtual | 10:00 AM – 6:00 PM EDT Language English Select from 1 options below Virtual |10:00 AM – 6:00 PM EDT- Enroll
- Enroll Add to quote
-
Aug 4, 2025 - Aug 8, 2025 (5 days)
Virtual | 8:30 AM – 4:30 PM EDT Language English Select from 1 options below Virtual |8:30 AM – 4:30 PM EDT- Enroll
- Enroll Add to quote
-
Sep 15, 2025 - Sep 19, 2025 (5 days)
Virtual | 10:00 AM – 6:00 PM EDT Language English Select from 1 options below Virtual |10:00 AM – 6:00 PM EDT- Enroll
- Enroll Add to quote
-
Nov 3, 2025 - Nov 7, 2025 (5 days)
Virtual | 10:00 AM – 6:00 PM EDT Language English Select from 1 options below Virtual |10:00 AM – 6:00 PM EDT- Enroll
- Enroll Add to quote
-
Jan 19, 2026 - Jan 23, 2026 (5 days)
Virtual | 8:30 AM – 4:30 PM EST Language English Select from 1 options below Virtual |8:30 AM – 4:30 PM EST- Enroll
- Enroll Add to quote
FAQ
Does the course schedule include a Lunchbreak?
Classes typically include a 1-hour lunch break around midday. However, the exact break times and duration can vary depending on the specific class. Your instructor will provide detailed information at the start of the course.
What languages are used to deliver training?
Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.
What does GTR stand for?
GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.
How do I find an Ascendient Learning training location?
We have training locations across the United States and Canada - View a complete list of classroom training locations.
Which delivery formats are available?
At Ascendient Learning, we offer training that is Instructor-Led, Online, Virtual, and Self-Paced.
Does Ascendient Learning deliver group training?
Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.
What does vendor-authorized training mean?
As a vendor-authorized training partner, we offer a curriculum that our partners have vetted. We use the same course materials and facilitate the same labs as our vendor-delivered training. These courses are considered the gold standard and, as such, are priced accordingly.
Is the training too basic, or will you go deep into technology?
It depends on your requirements, your role in your company, and your depth of knowledge. The good news about many of our learning paths, you can start from the fundamentals to highly specialized training.
How up-to-date are your courses and support materials?
We continuously work with our vendors to evaluate and refresh course material to reflect the latest training courses and best practices.
Are your instructors seasoned trainers who have deep knowledge of the training topic?
Ascendient Learning instructors have an average of 27 years of practical IT experience and have also served as consultants for an average of 15 years. To stay current, instructors spend at least 25 percent of their time learning new, emerging technologies and courses.
Do you provide hands-on training and exercises in an actual lab environment?
Lab access is dependent on the vendor and the type of training you sign up for. However, many of our top vendors will provide lab access to students to test and practice. The course description will specify lab access.
Will you customize the training for our company’s specific needs and goals?
We will work with you to identify training needs and areas of growth. We offer a variety of training methods, such as private group training, on-site of your choice, and virtually. We provide courses and certifications that are aligned with your business goals.
How do I get started with certification?
Getting started on a certification pathway depends on your goals and the vendor you choose to get certified in. Many vendors offer entry-level IT certification to advanced IT certification that can boost your career. To get access to certification vouchers and discounts, please contact info@ascendientlearning.com.
Will I get access to content after I complete a course?
You will get access to the PDF of course books and guides, but access to the recording and slides will depend on the vendor and type of training you receive.
How do I request a W9 for Ascendient Learning?
View our filing status and how to request a W9.
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