8781  Reviews star_rate star_rate star_rate star_rate star_half
$4,195USD
Duration 5 days
Course Code CLFNDU-NTO
Available Formats Classroom, Virtual
Next Class: Sep 28, 2026

Upcoming Course Dates

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Overview

Course Description

The Understanding Cisco Collaboration Foundations v2 (CLFNDU) training gives you the skills and knowledge needed to administer and support a simple, single-site Cisco Unified Communications Manager (UCM) solution with Session Initiation Protocol (SIP) gateway. The training covers initial parameters, management of devices including phones and video endpoints, management of users, and management of media resources, as well as Cisco Unified Communications solutions maintenance and troubleshooting tools. In addition, you will learn the basics of SIP dial plans including connectivity to Public Switched Telephone Network (PSTN) services, and how to use class-of-service capabilities. This training does not lead directly to a certification exam, but it does cover foundational knowledge that can help you prepare for several Cisco Certified Network Professional (CCNP) and other professional-level collaboration trainings and exams.

Who Can Benefit

The primary audience for this course is as follows:

  • Students preparing to take the CCNP Collaboration certification
  • Network Administrators
  • Network Engineers
  • Systems Engineers

Prerequisites

How You'll Benefit: This training will help you:

  • Administer a single-site Cisco Unified Communications Manager, handling daily tasks such as add, moves, changes and deletions of phones, video endpoints, and users
  • Configure Jabber devices and implement common endpoint features including call park, shared lines, pickup groups, and phone button templates
  • Introduce you to the SIP protocol, how calls are connected, and how media codes are determined
  • Introduce you to the capabilities and basic configuration of an SIP gateway for PSTN access
  • Introduce you to the dial plan elements used to route calls, and the class-of-service capabilities to control who can route calls where
  • Administer Cisco Unity Connection handling daily tasks such as add, moves, and changes and deletions of voicemail boxes and users
  • Administer maintenance tasks and use the troubleshooting tools available on Cisco Unified Communications Manager and Cisco Real-time Monitoring Tool
  • Earn 21 CE credits toward recertification
  • Course Prerequisites:
  • There are no prerequisites for this training. However, the knowledge and skills you are recommended to have before attending this training are:
  • Internet web browser usability knowledge and general computer usage
  • Knowledge of Cisco Internetwork Operating System (Cisco IOS) command line
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Course Details

Course Details

Course Outline:

  • Collaboration Technology and Benefits
  • Codecs and Call Signaling
  • User Management in Cisco Unified Communications Manager
  • Endpoints and Phones
  • Initial Parameters Administration for Cisco Unified Communications Manager
  • Registration Process to Cisco Unified Communications Manager
  • Basic Dial Plan
  • Class of Service
  • Reporting and Maintenance
  • Media Resources
  • Cisco Meeting Server Integration with Cisco Unified Communications Manager
  • Cisco Instant Messaging and Presence Service
  • Soft Client Registration to Cisco Unified Communication Manager
  • Cisco Unity Connection
  • Edge Services
  • Cisco Expressway Series
  • Cisco Unified Border Element
  • Control Hub
  • User Management in Control Hub
  • Registration Process to Control Hub
  • Webex Calling Options
  • Webex Calling Features
  • Cloud Management and Troubleshooting
  • Cloud and Hybrid Media Resources
  • Cisco Webex Hybrid Cloud Connected Unified Communications
  • Cisco Webex Hybrid Services

Lab Outline:

  • Create a Local User Account and Configure LDAP
  • Configure Cisco Unified Communication Manager Initial Parameters
  • Configure Cisco Unified Communications Manager Core System Settings
  • Deploy an IP Phone Through Manual Registration
  • Create a Basic Dial Plan
  • Explore Partitions and CSSs
  • Use Reporting and Maintenance Tools
  • Register Cisco Meeting Server to Cisco Unified Communications Manager
  • Register Cisco Jabber Client to Cisco Unified Communications Manager
  • Configure the Integration Between Cisco Unity Connection and Cisco Unified Communications Manager
  • Manage Cisco Unity Connection Users
  • Explore the Configuration of Traversal Zones in Cisco Expressway
  • Explore the Cisco Unified Border Element Interoperability between VoIP Networks
  • Explore the Configuration of Webex Control Hub
  • Add Users to Webex Control Hub
  • Configure Webex Calling Using Cisco Calling Plans
  • Configure Webex Calling Features in Control Hub

Schedule

6 options available

FAQ

Does the course schedule include a Lunchbreak?

Classes typically include a 1-hour lunch break around midday. However, the exact break times and duration can vary depending on the specific class. Your instructor will provide detailed information at the start of the course.

What languages are used to deliver training?

Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.

What does GTR stand for?

GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.

Does Ascendient Learning deliver group training?

Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.

What does vendor-authorized training mean?

As a vendor-authorized training partner, we offer a curriculum that our partners have vetted. We use the same course materials and facilitate the same labs as our vendor-delivered training. These courses are considered the gold standard and, as such, are priced accordingly.

Is the training too basic, or will you go deep into technology?

It depends on your requirements, your role in your company, and your depth of knowledge. The good news about many of our learning paths, you can start from the fundamentals to highly specialized training.

How up-to-date are your courses and support materials?

We continuously work with our vendors to evaluate and refresh course material to reflect the latest training courses and best practices.

Are your instructors seasoned trainers who have deep knowledge of the training topic?

Ascendient Learning instructors have an average of 27 years of practical IT experience and have also served as consultants for an average of 15 years. To stay current, instructors spend at least 25 percent of their time learning new, emerging technologies and courses.

Do you provide hands-on training and exercises in an actual lab environment?

Lab access is dependent on the vendor and the type of training you sign up for. However, many of our top vendors will provide lab access to students to test and practice. The course description will specify lab access.

Will you customize the training for our company’s specific needs and goals?

We will work with you to identify training needs and areas of growth.  We offer a variety of training methods, such as private group training, on-site of your choice, and virtually. We provide courses and certifications that are aligned with your business goals.

How do I get started with certification?

Getting started on a certification pathway depends on your goals and the vendor you choose to get certified in. Many vendors offer entry-level IT certification to advanced IT certification that can boost your career. To get access to certification vouchers and discounts, please contact info@ascendientlearning.com.

Will I get access to content after I complete a course?

You will get access to the PDF of course books and guides, but access to the recording and slides will depend on the vendor and type of training you receive.

How do I request a W9 for Ascendient Learning?

View our filing status and how to request a W9.

Reviews

Great training it covered the most importan topics if GitHub copilot with good explanation and good labs.

ExitCertified provided great learning material and the instructor was great.

great class and packed with material, would have lived to spread it more into many days but overall very informative.

Great oppportunity for me to get training on the software during my work day.

It was very informative and covered all the required materials along with handson labs for practice.