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Project Troubleshooting and Recovery (Proj Trouble Recover)

In this course, you will learn the concepts, tools, and techniques to be able to: Perform basic trouble prevention activities early in a project Identify areas to focus on to reduce project failures...

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$2,385 USD
Duration 3 days
Course Code 2816
Available Formats Virtual, Classroom

Overview

In this course, you will learn the concepts, tools, and techniques to be able to:

  • Perform basic trouble prevention activities early in a project
  • Identify areas to focus on to reduce project failures
  • Assess project health and identify when a project is in trouble
  • Determine the need for project recovery based on a situation's severity
  • Present recovery options for a project
  • Formulate a recovery plan
  • Lead project recovery actions and monitor recovery success
  • Stabilize and restore project performance based on redefined objectives
  • Conduct a meaningful lessons learned process that can help reduce future project troubles

Students pursuing a university-recognized and/or accredited certificate in Canada or continuing education units in the US must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end-of-class, multiple-choice assessment.

Skills Gained

  • Concepts and activities that help prevent troubled events from occurring and contribute to project success
  • How to check project performance beyond the traditional scope, schedule, and budget measures
  • What is considered to be a troubled project
  • Signs of project trouble and causes of project failure
  • Create a project recovery plan to bring the project back to acceptable performance levels
  • Define the recovery targets and goals to ensure stakeholders' alignment and expectations management
  • Execute and monitor a project recovery plan to assess its effectiveness
  • Conduct a lessons-learned process to close the cycle and reduce the chance for future recoveries

Hands-On Exercises

  • Perform a Complexity Assessment
  • Develop a Readiness Assessment
  • Design a Project Health Measurement Tool
  • Make Recommendations Based on EVM
  • Identify Signs of Project Trouble
  • Rank the Degree of Project Failure
  • Plan a Recovery Assessment Interview
  • Perform a Root Cause Analysis
  • Develop a Recovery Plan Overview
  • Assess Recovery Status
  • Develop Project Trouble Prevention Measures

Who Can Benefit

Associate project managers, project managers, IT project managers, project coordinators, project analysts, project leaders, product managers, and program managers

Course Details

1. Project Trouble Prevention

  • Managing What Matters
  • Project Readiness Assessment
  • Project Kickoff Meetings
  • Additional Prevention Measures

2. Project Health Measurement

  • Project Health Assessment
  • Project Health Measurement Tools
  • Forecasting Based on Project Health

3. Project Failure Identification

  • Causes of Project Failure
  • Recognizing Failure

4. Recovery Initiation

  • The Recovery Manager
  • The Recovery Charter

5. Recovery Assessment

  • Assessing the Failing Project
  • Deciding to Terminate
  • The Recovery Assessment Report

6. Recovery Planning

  • Realistic Recovery
  • The Recovery Plan
  • The Recovery Team
  • The Recovery Kickoff
  • Recovery Success Criteria

7. Recovery Execution

  • The Recovery Project
  • Recovery Risk Management
  • Tips and Guidelines for Recovery Execution
  • Sources of Project Trouble
  • Decision Making
  • Dealing with Change

8. Recovery Closure

  • Stabilization and Restoration
  • Knowledge Transfer and Lessons Learned
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Schedule

2 options available

  • Aug 4, 2025 - Aug 6, 2025 (3 days)
    Virtual | 8:30 AM 4:30 PM EDT
    Language English
    Select from 1 options below
    Virtual |8:30 AM 4:30 PM EDT
    Virtual | 8:30 AM 4:30 PM EDT
    Enroll
    Enroll Add to quote
  • Nov 24, 2025 - Nov 26, 2025 (3 days)
    Virtual | 8:30 AM 4:30 PM EST
    Language English
    Select from 1 options below
    Virtual |8:30 AM 4:30 PM EST
    Virtual | 8:30 AM 4:30 PM EST
    Enroll
    Enroll Add to quote

FAQ

Does the course schedule include a Lunchbreak?

Classes typically include a 1-hour lunch break around midday. However, the exact break times and duration can vary depending on the specific class. Your instructor will provide detailed information at the start of the course.

What languages are used to deliver training?

Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.

What does GTR stand for?

GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.

Does Ascendient Learning deliver group training?

Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.

What does vendor-authorized training mean?

As a vendor-authorized training partner, we offer a curriculum that our partners have vetted. We use the same course materials and facilitate the same labs as our vendor-delivered training. These courses are considered the gold standard and, as such, are priced accordingly.

Is the training too basic, or will you go deep into technology?

It depends on your requirements, your role in your company, and your depth of knowledge. The good news about many of our learning paths, you can start from the fundamentals to highly specialized training.

How up-to-date are your courses and support materials?

We continuously work with our vendors to evaluate and refresh course material to reflect the latest training courses and best practices.

Are your instructors seasoned trainers who have deep knowledge of the training topic?

Ascendient Learning instructors have an average of 27 years of practical IT experience and have also served as consultants for an average of 15 years. To stay current, instructors spend at least 25 percent of their time learning new, emerging technologies and courses.

Do you provide hands-on training and exercises in an actual lab environment?

Lab access is dependent on the vendor and the type of training you sign up for. However, many of our top vendors will provide lab access to students to test and practice. The course description will specify lab access.

Will you customize the training for our company’s specific needs and goals?

We will work with you to identify training needs and areas of growth.  We offer a variety of training methods, such as private group training, on-site of your choice, and virtually. We provide courses and certifications that are aligned with your business goals.

How do I get started with certification?

Getting started on a certification pathway depends on your goals and the vendor you choose to get certified in. Many vendors offer entry-level IT certification to advanced IT certification that can boost your career. To get access to certification vouchers and discounts, please contact info@ascendientlearning.com.

Will I get access to content after I complete a course?

You will get access to the PDF of course books and guides, but access to the recording and slides will depend on the vendor and type of training you receive.

How do I request a W9 for Ascendient Learning?

View our filing status and how to request a W9.

Reviews

Very interactive and in-depth course that really got me ready for the industry

I was very pleased with the course setup by ExitCertified and the instructor.

Brandon was a great instructor. The virtual course materials and labs provided were very informative.

This is my second course with ExitCertified. This course exceeded my expectations. The teacher was great and the class was fun.

the course is good, covers many aspects, wish the lab is a little bit more in depth