When does class start/end?
Class hours may vary, please reach out to contact@ascendientlearning.com if you have any questions.
Project Management, Leadership, and Communication (Mgmt Lead Comm)
Managing a successful project involves more than schedules, templates, and paperwork. It requires the application of strong interpersonal management skills to work effectively with people in a...
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$2,385 USD
Duration
3 days
Course Code
2658
Available Formats
Virtual, Classroom
Overview
Managing a successful project involves more than schedules, templates, and paperwork. It requires the application of strong interpersonal management skills to work effectively with people in a variety of roles.
The skills you'll learn in this course will enable you to apply effective leadership strategies, improve your interpersonal communication, become more influential, help guide your staff through change, deal with conflict and practice ethical principles during the entire project management process.
With the aid of the hands-on case study exercises, you'll learn to create a motivating team atmosphere and ultimately manage your project successfully.
Students pursuing a university-recognized and/or accredited certificate in Canada or continuing education units in the US must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end-of-class, multiple-choice assessment
This is a BYOD course. Students can download their course materials and view them on a tablet/iPad or a PC/Mac.
Skills Gained
- Manage stakeholders and teams
- Assess and apply leadership styles
- Improve communication
- Enhance influence and power bases
- Motivate team members
- Lead effective project teams
- Coach team members
- Practice change management
- Manage individual and team conflict
- Practice ethical project management
- Create a Leadership Development Plan
Case Study
This course features an evolving case study that puts you in charge of a large, international project. You'll manage a team of over 300 members working in four countries as you execute multiple tasks, including:
- Influencing key stakeholders
- Managing a dysfunctional project team
- Creating a motivation plan for a team with morale problems
- Introducing a major change to a project team
- Conducting a negotiation between a project manager and customer around scope creep
- Dealing with an ethical situation
Who Can Benefit
Associate project managers, project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers and program managers.
Prerequisites
Project Management Fundamentals orIT Project Management
Course Details
1. Introduction to Project Leadership
- What Is Project Management?
- Role of Project Manager as Organizational Leader
- Begin Developing Leadership Development Plan
- The Triple Constraint
- Leadership Skills
- Stakeholders
2. Leadership and Management
- Leadership vs. Management
- Leadership Orientation
- Management Styles
- Three Functions of Management
- Trait Theory
- Fiedler's Contingency Model
- The Leaders Window
3. Interpersonal Communication
- The Communication Loop
- Filters and Barriers
- The Interpersonal Gap
- Active Listening
4. Influence
- Influences on a Project Manager
- Influence Styles
- Power and the Project Manager
5. Motivation
- Motivation Theories
- Motivating Under-Performing Team Members
- Rewards and Behavior
- Creating a Motivation Plan
- Vroom's Expectancy Theory
6. Effective Teams
- Team Roles
- Stages of Project Team Development
- Forming
- Storming
- Norming
- Performing
- Deforming
- Team Process and Functional Teams
- Coaching Team Members
7. Change Management
- What is Change Management?
- Being an Organizational Change Agent
- Influencers of Change
- Stages of Organizational Change
- Strategies to Manage Change
8. Conflict
- What is Conflict?
- Constructive Conflict vs. Destructive Conflict
- Conflict Reactions to Avoid
- Conflict Resolution Techniques
- Staying Calm in Conflict Situations
- What is Negotiation?
- Attitudes About Negotiation
- Negotiation Requirements
- Formal Project Negotiation Planning
9. Ethics and Leadership
- Ethics and Values
- Personal and Business Ethics
- Project Management Institute Code of Ethics and Professional Conduct
Hands-On Exercises
- Leadership Self-Assessment
- Leadership Style Analysis
- Active Listening Role Play
- Deter Influence Style Preference
- Complete Power Base Profile
- Morale Problem Case Study
- Conflict Resolution
- Negotiation Role Play
- Conflict Resolution Case Study
- Create Leadership Development Plan
Schedule
6 options available
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May 28, 2025 - May 30, 2025 (3 days)
Virtual | 8:30 AM – 4:30 PM EDT Language English Select from 1 options below Virtual |8:30 AM – 4:30 PM EDT- Enroll
- Enroll Add to quote
-
Jun 23, 2025 - Jun 25, 2025 (3 days)
Virtual | 8:30 AM – 4:30 PM EDT Language English Select from 1 options below Virtual |8:30 AM – 4:30 PM EDT- Enroll
- Enroll Add to quote
-
Jul 21, 2025 - Jul 23, 2025 (3 days)
Virtual | 8:30 AM – 4:30 PM EDT Language English Select from 1 options below Virtual |8:30 AM – 4:30 PM EDT- Enroll
- Enroll Add to quote
-
Jul 28, 2025 - Jul 30, 2025 (3 days)
Virtual | 11:30 AM – 7:30 PM EDT Language English Select from 1 options below Virtual |11:30 AM – 7:30 PM EDT- Enroll
- Enroll Add to quote
-
Aug 25, 2025 - Aug 27, 2025 (3 days)
Virtual | 8:30 AM – 4:30 PM EDT Language English Select from 1 options below Virtual |8:30 AM – 4:30 PM EDT- Enroll
- Enroll Add to quote
-
Oct 20, 2025 - Oct 22, 2025 (3 days)
Virtual | 8:30 AM – 4:30 PM EDT Language English Select from 1 options below Virtual |8:30 AM – 4:30 PM EDT- Enroll
- Enroll Add to quote
FAQ
Does the course schedule include a Lunchbreak?
Classes typically include a 1-hour lunch break around midday. However, the exact break times and duration can vary depending on the specific class. Your instructor will provide detailed information at the start of the course.
What languages are used to deliver training?
Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.
What does GTR stand for?
GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.
How do I find an Ascendient Learning training location?
We have training locations across the United States and Canada - View a complete list of classroom training locations.
Which delivery formats are available?
At Ascendient Learning, we offer training that is Instructor-Led, Online, Virtual, and Self-Paced.
Does Ascendient Learning deliver group training?
Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.
What does vendor-authorized training mean?
As a vendor-authorized training partner, we offer a curriculum that our partners have vetted. We use the same course materials and facilitate the same labs as our vendor-delivered training. These courses are considered the gold standard and, as such, are priced accordingly.
Is the training too basic, or will you go deep into technology?
It depends on your requirements, your role in your company, and your depth of knowledge. The good news about many of our learning paths, you can start from the fundamentals to highly specialized training.
How up-to-date are your courses and support materials?
We continuously work with our vendors to evaluate and refresh course material to reflect the latest training courses and best practices.
Are your instructors seasoned trainers who have deep knowledge of the training topic?
Ascendient Learning instructors have an average of 27 years of practical IT experience and have also served as consultants for an average of 15 years. To stay current, instructors spend at least 25 percent of their time learning new, emerging technologies and courses.
Do you provide hands-on training and exercises in an actual lab environment?
Lab access is dependent on the vendor and the type of training you sign up for. However, many of our top vendors will provide lab access to students to test and practice. The course description will specify lab access.
Will you customize the training for our company’s specific needs and goals?
We will work with you to identify training needs and areas of growth. We offer a variety of training methods, such as private group training, on-site of your choice, and virtually. We provide courses and certifications that are aligned with your business goals.
How do I get started with certification?
Getting started on a certification pathway depends on your goals and the vendor you choose to get certified in. Many vendors offer entry-level IT certification to advanced IT certification that can boost your career. To get access to certification vouchers and discounts, please contact info@ascendientlearning.com.
Will I get access to content after I complete a course?
You will get access to the PDF of course books and guides, but access to the recording and slides will depend on the vendor and type of training you receive.
How do I request a W9 for Ascendient Learning?
View our filing status and how to request a W9.
Reviews
Great company -- easy to sign up and very organized. Loved my teacher and class overall.
very good and spcecific course and above all a very good instructor. In few days I have learned a lot.
Course was great and the instructor had an answer for anything that was asked during the course.
Brandon was a great instructor. The virtual course materials and labs provided were very informative.
Easy to work with. Learning material pdfs were able to be printed out in color which was very nice to write on.
