When does class start/end?
Class hours may vary, please reach out to contact@ascendientlearning.com if you have any questions.
Analysis and Problem Solving for Consultants (CO20) (CO20)
As clients' problems become more complex, and the desire to implement solutions that not only meet needs but deliver true business value increases, technical consultants need to develop a more...
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$1,395 USD
Duration
2 days
Course Code
8964V
Available Formats
Virtual
Overview
As clients' problems become more complex, and the desire to implement solutions that not only meet needs but deliver true business value increases, technical consultants need to develop a more in-depth understanding of their clients in order to be successful. This shift combined with the fact that the solutions many organizations or internal support functions offer are also becoming broader and include more services means that technical consultants have to have business acumen and better problem solving and analysis skills.
This is an interactive workshop that helps both internal and external consultants build the skills and knowledge to better gather and analyze client information and make sense of it in order to make more effective recommendations.
Skills Gained
- Understand your client, whether internal or external, and the context for the consulting engagement
- Gather data to clarify the issue, opportunity, or problem to be addressed
- Define success criteria
- Analyze the gap between current and desired results
- Develop and assess alternative solutions or actions
- Select an optimal solution or action
- Develop recommendations to present to your client
Who Can Benefit
Anyone in an internal or external consulting role
Project managers
Business analysts
IT professionals
Engineers
Other technical professionals who would like to improve the outcomes of their consulting engagements by:
- Collecting the right data from the right stakeholders
- Effectively analyzing the data they collect
- Identifying the right solutions
Prerequisites
Self-study on the Consulting Skills Portal prior to class.
Course Details
1. Prework: Preparation Phase
- Client Engagement Opportunity
- Consulting Behaviours Benchmark Assessment
- Consulting Engagement Life Cycle
- Personal Needs
- Case Study
2. Introduction
- Introduction to course
- Personal learning objectives
- The Consulting Life Cycle
- Collecting the right data
3. Understand the Client
- Understanding the client's business mode and strategy
- Documenting value and service chains
- Analyzing stakeholders
4. Understand the Issue, Opportunity, or Problem
- Identifying data requirements
- Sources of data
- Data collection methods
- Documenting data
- Determining root causes
5. Construct the Solution
- Identifying and assessing solutions options
- Creative thinking techniques
- Selecting the best option
6. Develop a Recommendation
- Summarizing findings
- Planning your message
- Tailoring your recommendation for your audience
7. Connection
- Your personal action plan
Schedule
FAQ
Does the course schedule include a Lunchbreak?
Classes typically include a 1-hour lunch break around midday. However, the exact break times and duration can vary depending on the specific class. Your instructor will provide detailed information at the start of the course.
What languages are used to deliver training?
Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.
What does GTR stand for?
GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.
How do I find an Ascendient Learning training location?
We have training locations across the United States and Canada - View a complete list of classroom training locations.
Which delivery formats are available?
At Ascendient Learning, we offer training that is Instructor-Led, Online, Virtual, and Self-Paced.
Does Ascendient Learning deliver group training?
Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.
What does vendor-authorized training mean?
As a vendor-authorized training partner, we offer a curriculum that our partners have vetted. We use the same course materials and facilitate the same labs as our vendor-delivered training. These courses are considered the gold standard and, as such, are priced accordingly.
Is the training too basic, or will you go deep into technology?
It depends on your requirements, your role in your company, and your depth of knowledge. The good news about many of our learning paths, you can start from the fundamentals to highly specialized training.
How up-to-date are your courses and support materials?
We continuously work with our vendors to evaluate and refresh course material to reflect the latest training courses and best practices.
Are your instructors seasoned trainers who have deep knowledge of the training topic?
Ascendient Learning instructors have an average of 27 years of practical IT experience and have also served as consultants for an average of 15 years. To stay current, instructors spend at least 25 percent of their time learning new, emerging technologies and courses.
Do you provide hands-on training and exercises in an actual lab environment?
Lab access is dependent on the vendor and the type of training you sign up for. However, many of our top vendors will provide lab access to students to test and practice. The course description will specify lab access.
Will you customize the training for our company’s specific needs and goals?
We will work with you to identify training needs and areas of growth. We offer a variety of training methods, such as private group training, on-site of your choice, and virtually. We provide courses and certifications that are aligned with your business goals.
How do I get started with certification?
Getting started on a certification pathway depends on your goals and the vendor you choose to get certified in. Many vendors offer entry-level IT certification to advanced IT certification that can boost your career. To get access to certification vouchers and discounts, please contact info@ascendientlearning.com.
Will I get access to content after I complete a course?
You will get access to the PDF of course books and guides, but access to the recording and slides will depend on the vendor and type of training you receive.
How do I request a W9 for Ascendient Learning?
View our filing status and how to request a W9.
Reviews
Some Labs are very good but some steps it ask to update but its already updated, but overall its very good training.
Good training. A lot to take in for the short amount of time we have though
The course was informative, and I learnt a new skill. The instructor was up to the point.
The training was great . But i expected some of the Networking concepts would be covered in this certification .
The class was very vast paced however the teacher was very good at checking in on us while giving us time to complete the labs.
