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Class hours may vary, please reach out to contact@ascendientlearning.com if you have any questions.
Effective Facilitation for Business Analysts (Eff Facilitation BA)
Business analysts have the responsibility to gather, analyze, and validate business and technical requirements for their projects, thus they need facilitation skills to manage requirements meetings...
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$1,590 USD
Duration
2 days
Course Code
2657
Available Formats
Virtual, Classroom
Overview
Business analysts have the responsibility to gather, analyze, and validate business and technical requirements for their projects, thus they need facilitation skills to manage requirements meetings and workshops.
In this highly interactive two-day course, you'll gain the skills to be an effective facilitator - one who can help stakeholders define their needs and form quantifiable requirements. You'll learn tested techniques for meeting planning and preparation, brainstorming, analysis, and decision-making. You will have the opportunity to practice these techniques in a safe environment with a trained facilitator who will give you relevant, timely feedback. Advanced topics will also be covered, including virtual facilitation, conflict management, and root cause analysis. You will leave class with the confidence to facilitate a meeting from the planning stages, motivating group participation, building consensus, maintaining session focus, and evaluating results for lessons learned.
Students pursuing a university-recognized and/or accredited certificate in Canada or continuing education units in the US must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end-of-class, multiple-choice assessment.
Skills Gained
- The role of facilitation in business analysis
- Plan a facilitated meeting
- Create an agenda and risk analysis
- Use the appropriate facilitation techniques in a meeting
- Plan for and facilitate in a virtual meeting environment
- Use advanced brainstorming, analysis, and decision-making techniques
- Manage conflict in a facilitated meeting
Who Can Benefit
Systems analysts, business analysts, requirements analysts, developers, software engineers, IT project managers, project managers, project analysts, project leaders, senior project managers, team leaders, program managers, testers, and QA specialists.
Course Details
1. Facilitation Basics
- What Facilitation Is
- The Role of the Facilitator
- To Facilitate or Not to Facilitate?
- Benefits of Facilitation
- Facilitation in Business Analysis
2. Planning a Facilitated Meeting
- Why Planning is Critical
- Defining the Purpose
- The Facilitated Meeting Planning Worksheet
- Key Characteristics of Participants
- Meeting Risks and Responses
3. Facilitation Techniques
- Building an Agenda
- Techniques for Facilitated Meetings
- Brainstorming
- Gap Analysis
- T-Charts (or Force Field Analysis)
- Model Types
- Impact/Effort Grid
- Multi-Voting
4. Conducting a Meeting
- Facilitation Actions
- Facilitation Behaviors
5. Virtual Meetings
- Challenge of Teleconferences and Web-Conferences
- Meeting with Dispersed Participants
- Best Practices for Virtual Meetings
6. More Techniques for Facilitation
- Brainwriting (Anonymous Brainstorming)
- Root Cause Analysis
- Criteria-Based Grid
- How Various Models Can be Used with Groups
7. Managing Conflict
- Understanding Conflict
- Good vs. Bad Conflict
- Resolving Conflict between Participants
- Resolving Conflict between Participant and Facilitator
Exercises:
- Complete a Facilitation Meeting Plan
- Create Meeting Agenda
- Practice Facilitating Multiple Meetings
- Practice Root Cause Analysis
- Complete a Criteria-Based Grid
Schedule
6 options available
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Jun 16, 2025 - Jun 17, 2025 (2 days)
Virtual | 8:30 AM – 5:00 PM EDT Language English Select from 1 options below Virtual |8:30 AM – 5:00 PM EDT- Enroll
- Enroll Add to quote
-
Aug 21, 2025 - Aug 22, 2025 (2 days)
Virtual | 8:30 AM – 5:00 PM EDT Language English Select from 1 options below Virtual |8:30 AM – 5:00 PM EDT- Enroll
- Enroll Add to quote
-
Oct 30, 2025 - Oct 31, 2025 (2 days)
Virtual | 8:30 AM – 5:00 PM EDT Language English Select from 1 options below Virtual |8:30 AM – 5:00 PM EDT- Enroll
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Dec 4, 2025 - Dec 5, 2025 (2 days)
Virtual | 8:30 AM – 5:00 PM EST Language English Select from 1 options below Virtual |8:30 AM – 5:00 PM EST- Enroll
- Enroll Add to quote
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Feb 19, 2026 - Feb 20, 2026 (2 days)
Virtual | 8:30 AM – 5:00 PM EST Language English Select from 1 options below Virtual |8:30 AM – 5:00 PM EST- Enroll
- Enroll Add to quote
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Feb 26, 2026 - Feb 27, 2026 (2 days)
Virtual | 11:30 AM – 8:00 PM EST Language English Select from 1 options below Virtual |11:30 AM – 8:00 PM EST- Enroll
- Enroll Add to quote
FAQ
Does the course schedule include a Lunchbreak?
Classes typically include a 1-hour lunch break around midday. However, the exact break times and duration can vary depending on the specific class. Your instructor will provide detailed information at the start of the course.
What languages are used to deliver training?
Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.
What does GTR stand for?
GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.
How do I find an Ascendient Learning training location?
We have training locations across the United States and Canada - View a complete list of classroom training locations.
Which delivery formats are available?
At Ascendient Learning, we offer training that is Instructor-Led, Online, Virtual, and Self-Paced.
Does Ascendient Learning deliver group training?
Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.
What does vendor-authorized training mean?
As a vendor-authorized training partner, we offer a curriculum that our partners have vetted. We use the same course materials and facilitate the same labs as our vendor-delivered training. These courses are considered the gold standard and, as such, are priced accordingly.
Is the training too basic, or will you go deep into technology?
It depends on your requirements, your role in your company, and your depth of knowledge. The good news about many of our learning paths, you can start from the fundamentals to highly specialized training.
How up-to-date are your courses and support materials?
We continuously work with our vendors to evaluate and refresh course material to reflect the latest training courses and best practices.
Are your instructors seasoned trainers who have deep knowledge of the training topic?
Ascendient Learning instructors have an average of 27 years of practical IT experience and have also served as consultants for an average of 15 years. To stay current, instructors spend at least 25 percent of their time learning new, emerging technologies and courses.
Do you provide hands-on training and exercises in an actual lab environment?
Lab access is dependent on the vendor and the type of training you sign up for. However, many of our top vendors will provide lab access to students to test and practice. The course description will specify lab access.
Will you customize the training for our company’s specific needs and goals?
We will work with you to identify training needs and areas of growth. We offer a variety of training methods, such as private group training, on-site of your choice, and virtually. We provide courses and certifications that are aligned with your business goals.
How do I get started with certification?
Getting started on a certification pathway depends on your goals and the vendor you choose to get certified in. Many vendors offer entry-level IT certification to advanced IT certification that can boost your career. To get access to certification vouchers and discounts, please contact info@ascendientlearning.com.
Will I get access to content after I complete a course?
You will get access to the PDF of course books and guides, but access to the recording and slides will depend on the vendor and type of training you receive.
How do I request a W9 for Ascendient Learning?
View our filing status and how to request a W9.
Reviews
ExitCertified was a great. They gave me all the materials and information I needed ahead of time to prepare for the course.
vary good online learning. instructor is vary good the way he explained every thing.
Labs and the study materials provided for Architecting on AWS course are very easy to understand and explains all the topics required to pass the Associate certification.
The tool provided to practice the course teachings is very functional and easy to use.
this class was informative, made me think about certifying for the suse manager cert.
