When does class start/end?
Class hours may vary, please reach out to contact@ascendientlearning.com if you have any questions.
In this Business Relationship Management (BRM) training course, you take on the role of a business relationship manager, learn to overcome communication barriers between IT and the business, leverage...
Read MoreIn this Business Relationship Management (BRM) training course, you take on the role of a business relationship manager, learn to overcome communication barriers between IT and the business, leverage innovative best practices, and solve business problems in an IT environment. You learn to take on the role of the trusted IT adviser who can align the needs of the business with IT services.
The trusted IT advisor
Business Relationship Management (BRM) roles
Defining a catalog of services
Developing awareness of the organizational culture
Knowing your stakeholders
Optimizing the first meeting
Planning the relationship strategy
Performing competitive analysis
Identifying opportunities for improvement
Designing a strategy to meet customer needs
Responding to requests
Selling your solutions to the business
Managing project handoffs
The IT relationship scorecard
17 options available
Virtual | 9:00 AM – 5:00 PM EDT | |
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Virtual |9:00 AM – 5:00 PM EDT
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Virtual | 9:00 AM – 4:30 PM CDT | |
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Virtual |9:00 AM – 4:30 PM CDT
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Virtual | 9:00 AM – 4:30 PM EDT | |
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Virtual |9:00 AM – 4:30 PM EDT
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Virtual | 9:00 AM – 4:30 PM EDT | |
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Virtual |9:00 AM – 4:30 PM EDT
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Virtual | 9:00 AM – 4:30 PM PDT | |
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Virtual |9:00 AM – 4:30 PM PDT
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Virtual | 9:00 AM – 4:30 PM EDT | |
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Virtual |9:00 AM – 4:30 PM EDT
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Virtual | 9:00 AM – 4:30 PM EDT | |
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Virtual |9:00 AM – 4:30 PM EDT
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Virtual | 9:00 AM – 4:30 PM MDT | |
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Virtual |9:00 AM – 4:30 PM MDT
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Virtual | 9:00 AM – 4:30 PM CDT | |
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Virtual |9:00 AM – 4:30 PM CDT
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Virtual | 9:00 AM – 4:30 PM PDT | |
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Virtual |9:00 AM – 4:30 PM PDT
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Virtual | 9:00 AM – 4:30 PM EDT | |
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Virtual |9:00 AM – 4:30 PM EDT
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Virtual | 9:00 AM – 4:30 PM EST | |
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Virtual |9:00 AM – 4:30 PM EST
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Virtual | 9:00 AM – 4:30 PM PST | |
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Virtual |9:00 AM – 4:30 PM PST
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Virtual | 9:00 AM – 4:30 PM EST | |
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Virtual |9:00 AM – 4:30 PM EST
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Virtual | 9:00 AM – 4:30 PM EST | |
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Virtual |9:00 AM – 4:30 PM EST
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Virtual | 9:00 AM – 4:30 PM PDT | |
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Virtual |9:00 AM – 4:30 PM PDT
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Class hours may vary, please reach out to contact@ascendientlearning.com if you have any questions.
Classes typically include a 1-hour lunch break around midday. However, the exact break times and duration can vary depending on the specific class. Your instructor will provide detailed information at the start of the course.
Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.
GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.
We have training locations across the United States and Canada - View a complete list of classroom training locations.
At Ascendient Learning, we offer training that is Instructor-Led, Online, Virtual, and Self-Paced.
Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.
As a vendor-authorized training partner, we offer a curriculum that our partners have vetted. We use the same course materials and facilitate the same labs as our vendor-delivered training. These courses are considered the gold standard and, as such, are priced accordingly.
It depends on your requirements, your role in your company, and your depth of knowledge. The good news about many of our learning paths, you can start from the fundamentals to highly specialized training.
We continuously work with our vendors to evaluate and refresh course material to reflect the latest training courses and best practices.
Ascendient Learning instructors have an average of 27 years of practical IT experience and have also served as consultants for an average of 15 years. To stay current, instructors spend at least 25 percent of their time learning new, emerging technologies and courses.
Lab access is dependent on the vendor and the type of training you sign up for. However, many of our top vendors will provide lab access to students to test and practice. The course description will specify lab access.
We will work with you to identify training needs and areas of growth. We offer a variety of training methods, such as private group training, on-site of your choice, and virtually. We provide courses and certifications that are aligned with your business goals.
Getting started on a certification pathway depends on your goals and the vendor you choose to get certified in. Many vendors offer entry-level IT certification to advanced IT certification that can boost your career. To get access to certification vouchers and discounts, please contact info@ascendientlearning.com.
You will get access to the PDF of course books and guides, but access to the recording and slides will depend on the vendor and type of training you receive.
View our filing status and how to request a W9.
I thought the course was informative and the tools to go over the material were very nice.
Good training. A lot to take in for the short amount of time we have though
ExitCertified provided us with a great opportunity to learn more about React and in easy to follow way.
This was a good program to get prepared for the solutions architect associate exam.
Good Course. We covered a lot of material in a short amount of time. This course had useful labs that built upon each other.
Ascendient Learning is the coming together of three highly respected brands; Accelebrate, ExitCertified, and Web Age Solutions - renowned for their training expertise - to form one company committed to providing excellence in outcomes-based technical training.
With our winning team, we provide a full suite of customizable training to help organizations and teams upskill, reskill, and meet the growing demand for technical development because we believe that when talent meets drive, individuals rise, and businesses thrive.