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macOS Support Essentials v15

macOS Support Essentials v15, is a top-notch primer for anyone who needs to support, troubleshoot, or optimize macOS Sequoia, such as IT professionals, technicians, help desk specialists, and ardent...

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$2,100 USD
Duration 3 days
Course Code macos-SE15
Available Formats Classroom, Virtual

Overview

macOS Support Essentials v15, is a top-notch primer for anyone who needs to support, troubleshoot, or optimize macOS Sequoia, such as IT professionals, technicians, help desk specialists, and ardent Mac users. This is the only Apple Pro Training Series course that covers Sequoia. Students will find in-depth, step-by-step instructions on everything from upgrading, updating, reinstalling, and configuring macOS Sequoia to setting up network services like the Content Caching service.

Skills Gained

How to use the features, functions, and utilities in macOS Sequoia to install, configure, maintain, and troubleshoot macOS 15, including:

  • Installation options
  • System Settings
  • Disk Utility
  • Software Update
  • macOS Recovery utilities
  • macOS File System
  • Resource Management

Who Can Benefit

Anyone who needs to support, troubleshoot, or optimize macOS Sequoia, such as IT professionals, technicians, help desk specialists, and ardent Mac users.

Prerequisites

Recommended Knowledge:

  • macOS familiarity
  • Basic computer navigation skills
  • Anyone who needs to support, troubleshoot, or optimize macOS Sequoia, such as IT professionals, technicians, help desk specialists, and ardent Mac users.

Course Details

Installation and Configuration

  • Introduction to macOS
  • Update, Upgrade, or Reinstall macOS
  • Set Up and Configure macOS
  • Use the Command Line
  • Use macOS Recovery
  • Update macOS

User Accounts

  • Manage User Accounts
  • Manage User Home Folders
  • Manage Security and Privacy
  • Manage Password Changes

File Systems

  • Manage File Systems and Storage
  • Manage FileVault
  • Manage Permissions and Sharing
  • Use Hidden Items, Shortcuts, and File Archives

Data Management

  • Manage System Resources
  • Use Metadata, Spotlight, and Siri
  • Manage Time Machine

Apps and Processes

  • Install Apps
  • Manage Files
  • Manage and Troubleshoot Apps

Network Configuration

  • Manage Basic Network Settings
  • Manage Advanced Network Settings
  • Troubleshoot Network Issues

Network Services

  • Manage Network Services
  • Manage Host Sharing and Personal Firewall

System Management

  • Troubleshoot Peripherals
  • Manage Printers and Scanners
  • Troubleshoot Startup and System Issues
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Schedule

6 options available

  • Jun 23, 2025 - Jun 25, 2025 (3 days)
    Virtual | 10:00 AM 6:00 PM EDT
    Language English
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    Virtual |10:00 AM 6:00 PM EDT
    Virtual | 10:00 AM 6:00 PM EDT
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  • Jul 16, 2025 - Jul 18, 2025 (3 days)
    Virtual | 10:00 AM 6:00 PM EDT
    Language English
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    Virtual |10:00 AM 6:00 PM EDT
    Virtual | 10:00 AM 6:00 PM EDT
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  • Aug 20, 2025 - Aug 22, 2025 (3 days)
    Virtual | 10:00 AM 6:00 PM EDT
    Language English
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    Virtual |10:00 AM 6:00 PM EDT
    Virtual | 10:00 AM 6:00 PM EDT
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  • Oct 1, 2025 - Oct 3, 2025 (3 days)
    Virtual | 10:00 AM 6:00 PM EDT
    Language English
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    Virtual |10:00 AM 6:00 PM EDT
    Virtual | 10:00 AM 6:00 PM EDT
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  • Nov 19, 2025 - Nov 21, 2025 (3 days)
    Virtual | 10:00 AM 6:00 PM EDT
    Language English
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    Virtual |10:00 AM 6:00 PM EDT
    Virtual | 10:00 AM 6:00 PM EDT
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  • Dec 17, 2025 - Dec 19, 2025 (3 days)
    Virtual | 10:00 AM 6:00 PM EDT
    Language English
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    Virtual |10:00 AM 6:00 PM EDT
    Virtual | 10:00 AM 6:00 PM EDT
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FAQ

Does the course schedule include a Lunchbreak?

Classes typically include a 1-hour lunch break around midday. However, the exact break times and duration can vary depending on the specific class. Your instructor will provide detailed information at the start of the course.

What languages are used to deliver training?

Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.

What does GTR stand for?

GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.

Does Ascendient Learning deliver group training?

Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.

What does vendor-authorized training mean?

As a vendor-authorized training partner, we offer a curriculum that our partners have vetted. We use the same course materials and facilitate the same labs as our vendor-delivered training. These courses are considered the gold standard and, as such, are priced accordingly.

Is the training too basic, or will you go deep into technology?

It depends on your requirements, your role in your company, and your depth of knowledge. The good news about many of our learning paths, you can start from the fundamentals to highly specialized training.

How up-to-date are your courses and support materials?

We continuously work with our vendors to evaluate and refresh course material to reflect the latest training courses and best practices.

Are your instructors seasoned trainers who have deep knowledge of the training topic?

Ascendient Learning instructors have an average of 27 years of practical IT experience and have also served as consultants for an average of 15 years. To stay current, instructors spend at least 25 percent of their time learning new, emerging technologies and courses.

Do you provide hands-on training and exercises in an actual lab environment?

Lab access is dependent on the vendor and the type of training you sign up for. However, many of our top vendors will provide lab access to students to test and practice. The course description will specify lab access.

Will you customize the training for our company’s specific needs and goals?

We will work with you to identify training needs and areas of growth.  We offer a variety of training methods, such as private group training, on-site of your choice, and virtually. We provide courses and certifications that are aligned with your business goals.

How do I get started with certification?

Getting started on a certification pathway depends on your goals and the vendor you choose to get certified in. Many vendors offer entry-level IT certification to advanced IT certification that can boost your career. To get access to certification vouchers and discounts, please contact info@ascendientlearning.com.

Will I get access to content after I complete a course?

You will get access to the PDF of course books and guides, but access to the recording and slides will depend on the vendor and type of training you receive.

How do I request a W9 for Ascendient Learning?

View our filing status and how to request a W9.

Reviews

The training was very good to understand the concepts and how to set up things .

it was good and very informative. Instructure covered everything in detail.

Both course material and instructor demonstrated a sound foundation on Maximo material

The course was informative, and I learnt a new skill. The instructor was up to the point.

Topics, material and specially instructor (Graham Godfrey) was beyond my expectations.